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“Fort Campbell via Candlewood Suites”

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Candlewood Suites Clarksville
Ranked #17 of 36 Hotels in Clarksville
Reviewed April 23, 2014

Excellent Hotel! Room was clean, and quiet when having to sleep during the daytime hours. Hotel clerks were very friendly and had a wealth of information regarding the surrounding area. Would definitely recommend and stay here again!

  • Stayed: April 2014, traveled on business
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Thank ccrider13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott P, Manager at Candlewood Suites Clarksville, responded to this reviewResponded April 30, 2014

Dear ccrider13:

Thank you very much for your feedback on TripAdvisor. We truly appreciate all of our guests feedback, and we are always looking to better our services. It is great that our staff was knowledgable and willing to share their knowledge of the Clarksville area with you. We hope to see you again in the future if your travels should have you return to Clarksville or Fort Campbell.

Thanks,

Scott P

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51 - 57 of 84 reviews

Reviewed March 23, 2014

We arrived late night as we traveled through the country and just want to sleep somewhere. The receptionist called me "baby", it not a huge problem and almost made me smiling but my bigger problem was she not counted my stay to my reward account (I am still mailing with them).
The room we liked and the sleeping quality was good too. The other guests was a little bit problematic (teenagers after few alcoholic beverage), but not a big issue.
Unfortinately there is no breakfast, you can only buy some snack from machines.

  • Stayed: November 2013, traveled on business
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Thank hrefa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKVTN, General Manager at Candlewood Suites Clarksville, responded to this reviewResponded March 28, 2014

Thank you so much for taking the time to leave us feedback. I apologize for any inconveniences you experienced during your stay. If you would email me your information i will be more than happy to make sure you receive your points for your stay. Thank you for staying with us and we hope to see you back in the future.

Christen O'Brien, General Manager
cw-clarksville.gm@pmihotels.com

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Reviewed October 4, 2013

Stayed here for business. Complete kitchen with full refrigerator and microwave. Free parking and internet. Fitness center and laundry on site. Room was nice sized. No breakfast. It was okay and I'll keep it in mind, but it won't be my automatic choice the next time business takes me to Clarksville

  • Stayed: October 2013, traveled on business
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Thank HaveRiceWillTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this reviewResponded October 22, 2013

Dear HaveRiceWillTravel,

Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts.

Thank you for staying with us and we hope to have the opportunity of hosting you again.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed September 4, 2013

We spent two nights at the Candlewood Suites in Clarkesville. The room was clean, the bed comfortable, staff pleasant and attentive to what customer service is all about. We had a kitchenette with refrigerator, stove, dishwasher,microwave, coffee machine, and dishes/glasses/flatware. The location is convenient to restaurants, gas stations, and shopping. For the money, you can't go wrong. However, there is no housekeeping service during your stay so be prepared to make your own bed and clean up after yourself.There was an odor of smoke in the hallway and near the elevator but not in the room.

Room Tip: Room on the 4th floor rear of building was quite peaceful and great for sleeping.
See more room tips
  • Stayed: September 2013, traveled as a couple
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1  Thank Len1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

For my job, I'm on the road for a long period of time and it's nice to stay in a suite. The staff is very friendly, helpful and willing to do whatever is needed to keep the guests comfortable and satisified.

If there is a difficiency (blown light bulb or non-working hair dryer) in a room, it is addressed the same day by the staff.

  • Stayed: April 2013, traveled on business
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Thank coullbreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKVTN, General Manager at Candlewood Suites Clarksville, responded to this reviewResponded July 24, 2013

Thank you so much for taking the time to give us feedback. We enjoyed having you at the hotel and hope to see you again.

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Reviewed May 14, 2013

The staff here is great, very helpful and friendly. The room was average at best. There was a smell in the room as soon as I walked in. Figured okay its nice outside I'll just open the window. After going out to eat and a movie I returned to the smell still in the room. It wasnt overpowering so I dealt with it. The shower rod looked to be hanging on for dear life and was almost at eye level. And the TV channel guide needs to be updated. None of these things are huge but, they are minor things that are easy to fix.

  • Stayed: May 2013, traveled on business
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Thank cwetz74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this reviewResponded June 4, 2013

Dear cwetz74,

Thank you for your review and enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed May 7, 2013 via mobile

Did not realize this extended stay chain does NOT provide daily housekeeping. Small, pleasant rooms with good location but not the style of hotel I prefer. Friendly staff and enjoyed the free DVD library.

  • Stayed: May 2013
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1  Thank randyk164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this reviewResponded May 28, 2013

Dear Lee K,

Thank you for your your review of our hotel. We are glad to know that you found our staff to be friendly and you liked our free DVD library.

I am sorry to hear your issue with our housekeeping services. We are an extended stay hotel and rooms get serviced once a week to ensure guest privacy. However if you need it daily, that can be arranged for a nominal fee. I understand that this concept might not work so well for some. However most of our guests are long term and it works out quite well for others.

We rely on you, our guest, to let us know how we are doing so we can better meet your needs. I have taken note and wish to thank you for all your comments.

Sincerely,

Dhan M
Case Manager
IHGCare

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Additional Information about Candlewood Suites Clarksville

Address: 3050 Clay Lewis Rd, Clarksville, TN 37040-5140
Phone Number:
Location: United States > Tennessee > Clarksville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 36 Hotels in Clarksville
Price Range: $102 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Clarksville 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the Gateway of the New South, Clarksville, TN! A vibrant community located in middle Tennessee, directly off of I-24, 40 miles northwest of Nashville.At the Candlewood Suites Hotel, we offer the ultimate suite for today's traveler. From the moment you enter the Candlewood Suites Hotel you will feel right at home. Whether your visit brings you to us for business or pleasure, one night or an extended stay, the Candlewood Suites Hotel is ready to serve you. All of our suites are built for comfort and convenience with a fully equipped kitchen complete with refrigerator, stove top, microwave, and everything else you need to make that home cooked meal you've been craving. Work efficiently at your spacious desk with free high speed wireless Internet, two phone lines, and personalized voice-mail. Our hotel's facility is only topped by our convenient location near Fort Campbell, Hopkinsville, Gateway Hospital, Trane and other businesses in and around Clarksville, Tennessee. Finish your visit at the famous Governors Square Mall where you can shop til you drop. Visit the Candlewood Suites Hotel of Clarksville for your home away from home. ... more   less 
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Also Known As:
Candlewood Suites Clarksville Hotel Clarksville
Candlewood Clarksville
Clarksville Candlewood Suites

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