. We came in late and were assigned to a room . When we pulled out the sofa bed, which was supposed to have sheets on it, there was a dirty sock and trash and not sheets. We asked to switch rooms. In the new room the phone did not work. The hair dryer did not work either and the fridge had a busted shelf. The worst thing was the bathroom filth. I am including photos.The walls in the bathroom had red stains above the toilet paper holder. There were yellow pooled stains and hair on the porcelain base on both sides of the toilet. The corners of the bathroom floor had grunge with hair and dirt matted in it. The bathroom walls had yellow splatters on them. The top of the shower surround had so much obvious black dirt that when I wiped it with a dry wash cloth it turned both sides of the cloth black. The safety bar in the shower was filthy with solid black on one side. The blanket had cigarette burns in it. It seemed like house keeping must only change the sheets and wipe it down with no real cleaning. This place needed major scrubbing with sanitizing cleanser. I do not care about mismatched decor or outdated furnishings. One star hotels have that, but unhealthy filth is another thing.
We did not ask for our money back because I did not want them to think I was complaining just to get a refund. But no refund was offered when we shared our experience upon checking out. I do not care about things like out dated furniture but it must be clean. That is basic. Super 8 is not our top choice because the quality differs so greatly from one property to another. (However the previous night we stayed in another Super 8 in Pigeon Forge that was run immaculately.) I am sorry to be negative, but this place needs elbow grease and a new standard of cleanliness. It would not take much and it could be up to an acceptable standard for a one star hotel.
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- Also Known As:
- Super 8 Clarksville/Hwy 76 Hotel Clarksville
- Super Eight Clarksville
- Clarksville Super Eight
- Clarksville Super 8