My wife and I stayed here last August so when our travel plans were such that we needed to stay near Clarksville, it was easy to choose the Hilton Garden Inn. My previous review was very positive but this time we had a little problem that lead me to write this note.
Everything that has been said about this hotel is right - great, friendly staff; clean and well kept facilities; nice pool and fitness room. However, breakfast service was not up to standard. I arrived in the restaurant at 7:35 am. There were several others in the room, already eating as far I could tell. I was promptly seated and the server came over to take the drink order. I went to the buffet area where another very pleasant, smiling server took my order (waffle and bacon). This was probably about 7:40 by now.
But my breakfast did not arrive for about 15 minutes. Then when I finished eating, my server was no where to be found, and the other server and hostess just would not look my way so I could request my bill. Finally I was able to get the attention of the hostess, told her what I needed and finally the check arrived. It was 8:20 before I was finally able to leave.
I think 45 minutes in a not busy restaurant is too long. While I was not under any time pressure many business travelers might find this a very long time to take for breakfast if there are appointments coming up or other reasons that require a less leisurely pace.
For some reason the room I had this time seemed smaller and the bed didn't seem like a full king. I know this perception is probably wrong but it is what I felt. Nothing at all wrong with the room or bed, it just didn't seem the same.
By the way the room sort of faced I-24 but the highway noise was not all noticeable.
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- Also Known As:
- Hilton Garden Inn Clarksville Hotel Clarksville