Typically, we've had a good experience with Holiday Inn; however, this has to be the worst Holiday Inn I've ever stayed at. We reserved two rooms. When we arrived at 4:00 PM, we were told our rooms were not ready. We had to wait about 30 minutes to check in along with other patrons who had arrived shortly before us.
The elevator was broken which meant carrying luggage up a flight of stairs. The second floor hallway was blistering hot which should have been my clue to leave this dump. The room was also hotter than the face of the sun. The air was running, but it was only blowing hot air. After complaining about the temperature in the room, we were given the hotels only "King Suite" as no other rooms were available. The AC in this room was not working either. I was told I could check out and get a full refund; however, it was 10:00 PM and after traveling for 8 hours, I chose to get a box fan and tough it out.
The AC in the second room was working; however, the room had a very musty smell.
Avoid this hotel at all cost. It is poorly managed and even more poorly maintained.
- Official Description (provided by the hotel):
- The Comfort Inn(R) hotel in Clarksville will get you rested and ready for anything. We're merely minutes away from the Governors Square Mall. You'll find plenty of other sites and activities to explore near our leisure hotel in Clarksville, some of which include: Dunbar Cave State Park Cumberland RiverWalk Eastland Green Golf Course Fort Campbell Grand Ole Opry in Nashville Our smoke-free Clarksville hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free WiFi Seasonal outdoor pool Fitness center Guest laundry facilities Get going with a great breakfast. Start your trip to Clarksville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Each comfy guest room is furnished with a flat-screen TV, hair dryer, coffee maker, desk, microwave and more. Create your perfect stay at the Comfort Inn. This Clarksville hotel offers comfortable rooms with all the amenities you can count on. Get rested, set, go-book a room today! ... more less
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- Also Known As:
- Holiday Inn Express Clarksville Hotel Clarksville
- Holiday Inn Clarksville
- Clarksville Holiday Inn