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“great location”

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The Read House Historic Inn And Suites
Ranked #25 of 96 Hotels in Chattanooga
Reviewed November 22, 2013

Hotel is in a great location in downtown Chattanooga - you can walk to everything! Service was great and room was well appointed. We stayed in a room with a sitting room, which was very spacious. We had a bed rolled in for our child and it still felt spacious. Great closet space, two TV's.

  • Stayed: September 2013, traveled with family
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

Our Sheraton is in the heart of Chattanooga. My favorite is that we are on the free shuttle line. See you next time.

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971 - 977 of 1,596 reviews

Reviewed November 20, 2013

Stay here regularly for business; prefer the older historic section of the property; first greeting in valet always welcoming, professional, friendly (Roy) -- they and all staff take good care of guests and make effort to learn guests names and preferences (Nicole); Starbucks in lobby; nice workout facility and pool; in-house restaurant Porters has excellent food which means better than average room service food; easy walk to the river / aquarium / Frazier Avenue; is on trolley stop. If nasty weather, just wander around the lobby and mezzanine -- beautiful ballroom.

  • Stayed: November 2013, traveled on business
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Thank JoyMemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

Our Sheraton is known for its excellent service which I am so glad you recieved! Thank you for taking the time to let us know about your experience. See you next time.

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Reviewed November 19, 2013

If there was ever a hotel that in grace and charm embodied the spirit of Southern Hospitality, it is the Chattanooga Read House Hotel. As you enter the front door, you are at the same time surrounded by the past and the future in a great historic hotel property located in one of America's most environmentally friendly cities. Although the hotel is fantastic, it is the hospitality and compentency of staff that is most impressive. As a frequent visitor to the Chattanooga area, I stay at the Sheraton Read House almost always. It is a place where first time guests are treated like friends and return guests are treated like family. The food at Porters Steak House is very good, and I really like the on property Starbucks. The guest rooms are nice and spacious. The on property internet service works well. It is the sum of the parts that makes this a must stay hotel that rates as excellent.

TS

  • Stayed: November 2013, traveled on business
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Thank TennesseeStatesman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

Our staff at our Sheraton Read House, love living up to its historic, southern reputation. Thank you for staying with us and we hope to see you soon!

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Reviewed November 18, 2013

Husband and I enjoyed our stay at the Sheraton Read Hotel. The hotel was recommended to us by the Chattanooga Ghost Tours and we were not disappointed (other than not getting to 'see' a ghost). A few points of mention .. this is an older property so expect the condition to be somewhat less than perfect ie .. the carpets in the hallways are older, the wallpaper in some of the areas (bathroom/hallways etc..) shows its age and some of the areas just smell 'old'. And considering it is an older, historic property ... should be exactly that. The rooms are very very very dark we noticed. Not much light at all. Didn't affect our stay at all.

The room we stayed in was room 340 and I wish they would have warned us at the front desk it is completely over the parking garage so the tile floor from bathroom was freezing (we had to lay towels on the floor from bathroom to bed) and their is no heat source in the bathroom so it was crazy cold. No hot water (lukewarm) at 11:45 pm. Called the front desk and they pretty much said 'too bad, sucks to be you'. Did have a hot shower in the morning so I guess schedule your showers accordingly if you are staying in that room in particular. We also listened to the elevator consistently (almost sounded like we were beside a service elevator). If a hotel is going to put you beside/close to an elevator then they should possibly inform their guests of this. Common courtesy I would think. If we were going to stay more than one night - I would have requested to move rooms as the elevator noise was frustrating. There was a flat screen tv, a desk and a coffee maker. The maid apparently was having a less than good day since I had to call down to the front desk to get coffee creamers/sugar as the packages that were in the tray were opened and not discarded from the previous guests. Nothing major, just an irritant. One call to the front desk and they brought some up.

Bed was super comfortable. Hotel has a well appointed fitness room and the pool seemed clean and neat. The front desk staff were polite and nice. They didn't seem to go out of their way to help you with anything but were polite nonetheless. The valet parking staff were great. Really friendly and eager to please. We ate at Porters Steakhouse in the hotel which was recommended by a valet staff member. Absolutely fantastic. Can't say enough about it.

The Silver ballroom was beautiful. Staff was setting up for a function on the evening we stayed but they had no problem with us going in and taking pictures or investigating all the neat spots in the hotel. The hotel location is great, the free shuttle was a plus.

All in all our hotel stay was okay. Would recommend visiting it for the historical portion of the hotel, not necessarily for the hotel room stay itself.

Room Tip: Stay away from room 340. Elevator noise is really bad and it is over a parking garage so the tile f...
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  • Stayed: November 2013, traveled as a couple
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Thank Angela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

Our Sheraton Read House is on the National Registry as a historic hotel. It is a wonderful peice of amazing architecture . Thnak you for the wonderful feedback. Such detail is what we need to continue to make sure we improve.

Warm Regards,
Jen

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Reviewed November 18, 2013

We stayed 11/16/13. This Read House is a little farther from the River Walk than other hotels, but we got it for a great price, so I had no complaints. We were in an end room on the 10th floor, so our room had three windows. Mostly all we could see was the other buildings of downtown, but it was nice to have that much natural light in the roo. The hotel room was a little small, but adequate for a short stay. The bathroom had a pedastal sink while pretty, is not very functional. The decor in the room is beautiful and flows with the hotel theme well. The best part was the bed. The bedding was very soft and the bed felt huge and very welcoming. My only room complaint was the noise of the air conditioning. It was hard to have a conversation in the same room when it was on. Take time to walk around the hotel and admire the lighting and ornate details, the wood work and historical information. I would definately stay again. This hotel is a very good deal.

  • Stayed: November 2013, traveled as a couple
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Thank Cassandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

I also believe we have an amazing value. It is truley a one of a kind hotel. Thank you for the feedback.

Warm Regards,
Jen

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Reviewed November 17, 2013

My wife and I stayed here celebrating an anniversary. We stayed in a "deluxe jacuzzi" room. We were told there were only one of these rooms on each floor. It was a nice room, and had all the amenities promised. We were a little disappointed by the age and condition of the room and the hotel in general. I know it's a historic place and I was aware of it's age, but was led to believe that it was in much better condition. Our room was dark, with no lights at all in the entry way. The digital thermostat was broken or disconnected, meaning we had to control the one window unit manually. Not a huge deal, but I expected more from a room that runs $200/night. The bed was broken when we got to our room. Maintenance fixed it, but the fact that they left it broken was very telling. In the hallways, the carpets are dingy and the paint is peeling on the walls and ceiling. Wallpaper is poorly repaired over past damage. Things that don't affect your stay but impact your impression of the facility in general. Overall, we were happy with our stay but our expectations were far from met.

The service has been quite good, and the hotel is staffed with friendly, gracious people. The location is great. Being able to catch the free shuttle was very convenient.

This is a fine hotel in a very convenient and historic location. Just don't get your hopes up expecting something special.

  • Stayed: November 2013, traveled as a couple
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Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

Our Sheraton is known for excellence and we did not leave you with that impression. I am so sorry to have disappointed you. Please call me if I can do anything to make it up to you.

Warm Regards,
Jen

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Reviewed November 16, 2013

This hotel was much nicer than I expected. Older properties can be short on amenities and rooms tend to be small. That was definitely not the case for this hotel. Very interesting property, also. If you get the chance go to the lobby and read the history of the hotel. We booked on Hotwire and stayed in room 414. It must be a king suite and was much larger than I expected with a living room and bedroom. The bathroom was a little small, but was efficiently laid out. Our room had two, new flat panel TV's and the bed was very comfortable. Wifi access was free, very easy to log onto, and was fast. There was a little bit of road noise, but that is to be expected when staying in a downtown area where the buildings echo sound around for miles, but nothing that kept me awake. The area surrounding the property was nice with several excellent restaurants within walking distance. The Blue Water Grill has excellent food and service. Staff of both the hotel and restaurant were very friendly and genuinely wanted to make sure we were happy. I would definitely stay at the hotel again and eat at the Blue Water again. .

Room Tip: Ask for a king suite. Room 414 was very nice.
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  • Stayed: November 2013, traveled with family
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1  Thank Doug G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenea P, General Manager at The Read House Historic Inn And Suites, responded to this reviewResponded November 27, 2013

We are so glad you enjoyed the historic beauty of our Read House. It is one of a kind. From the walnut in the lobby to the silver in the ballroom. Each day I come in I am still in aw of its grandure. See you again soon.

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Additional Information about The Read House Historic Inn And Suites

Address: 827 Broad St, Chattanooga, TN 37402-2622 (Formerly Sheraton Read House)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Chattanooga
#23 Romantic Hotel in Chattanooga
Price Range: $116 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Read House Historic Inn And Suites 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Nestled in downtown Chattanooga, the The Read House Historic Inn and Suites is ideally situated for business, weekend getaways, or a vacation in one of Tennessee's most historic cities. ... more   less 
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Also Known As:
Sheraton Read Hotel
Sheraton Chattanooga
Chattanooga Sheraton

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