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Americas Best Value Inn & Suites/Lookout Mountain West
Ranked #81 of 96 Hotels in Chattanooga
Illinois
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not very happy”
2 of 5 bubbles Reviewed January 20, 2012

That was my second encounter with the Americas Best Value chain. I should have learned the lesson first time, but it was late, dark, and I needed to rest after a long drive from Florida.

I and my wife checked into a room with 2 full beds.

Beds themselves were comfortable and clean, but during the night we discovered that the toilet won't flush, beacuse the toilet tank was dry. That was an interesting experience.

Several light switches were not working, so I had to unscrew the bulb to make the room dark.

Shower faucet won't shut completely, so water kept dripping, but I simply closed batrroom door and I did not hear the dripping anymore.

There was one small piece of cheap soap in the bathroom, and one microscopic soap next to the sink in the room. Since the room could legally accomodate 4 people I was wondering how would they share this stamp-size soap bar.

There were cracks in the shower cabin, in the walls etc.

To be fair, when I complained next morning, they offered to return my money. Since we slept quite well, we agreed on 50% refund. The coffee was free.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank leave_no_trace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramila P, Manager at Americas Best Value Inn & Suites/Lookout Mountain West, responded to this review, June 12, 2012
Dear leave_no_trace,

Thank you for taking the time to share a review with us. I deeply apologize for any inconvenience you encountered during your stay. We have taken corrective action to ensure that this will not happen again in the future. Thank you for choosing Americas Best Value Inn.


Regards,
Ramila-Manager
Americas Best Value Inn and Suites-Chattanooga Lookout Mountain, TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
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    7
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6
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed January 12, 2004

Well I don't have enough room to tell you about this hotel. The rooms are slightly small definitley needs roomcleanig. Their deluxe breakfast is frozen doughnuts and cold coffee. Stay Away About five miles down the road

Helpful?
4 Thank cookbritish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites/Lookout Mountain West

Property: Americas Best Value Inn & Suites/Lookout Mountain West
Address: 103 Patton Chapel Road, Chattanooga, TN 37419-1504
Location: United States > Tennessee > Chattanooga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 96 Hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites/Lookout Mountain West 2*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to the Americas Best Value Inn and Suites-Chattanooga Lookout Mountain/West. Our 2 story exterior corridor property has a beautiful view of the Tennessee foothills. After a long day enjoy a swim in our seasonal outdoor pool. Small pets are welcome in certain rooms for an additional charge of $10 per pet per stay. All rooms have microwaves and refrigerators and hairdryers. Complimentary coffee and snacks available every morning in the lobby from 6am-10am. The property is only 15 minutes from downtown Chattanooga. Nearby attractions include the Tennessee Aquarium, IMAX, and historic Chattanooga Choo-Choo. We look forward to being your Chattanooga resting place. ... more   less 
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