My stay was exceptional until the morning that I was to check out. The hot water would not work in my room, nor was there enough water pressure to take an ice cold shower and therefore I was unable to shower before my conference meetings. Before I went to my morning meetings, I let them know about the problem. Other guests in the hotel experienced the same thing, but not everyone. I had two other rooms that my employees stayed in and we realized that each of us was charged for parking, even though when we checked in we had told them that only one car was parked (as we had ridden together). We also had given them a tax exempt form upon arrival, but tax was charged to each of our rooms. When I went to check out at noon, they had removed the parking charges and the tax, but made no mention about the lack of hot water. Surely a hotel like this would offer a drink from Starbucks or something to make up for missing a shower. Overall the hotel is nice, the service is friendly and helpful. They just aren't good at billing, apparently, nor do they offer to make things right when the hot water isn't working.
- Official Description (provided by the hotel):
- Chattanooga Marriott Downtown is conveniently connected to the Chattanooga Convention Center, making this hotel an ideal destination for meetings. The hotel is situated in the heart of downtown and within walking distance to several top attractions, including the Tennessee Aquarium, IMAX 3-D Theatre and Creative Discovery Museum. Nearby attractions also include the Chattanooga Regional History Museum, University of Tennessee at Chattanooga and AT&T Field. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Priceline, TripOnline SA, Cancelon, Marriott, Hotels.com, Cheap Tickets, HotelQuickly and HRS so you can book your Chattanooga Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chattanooga Marriott At The Hotel Chattanooga
- Chattanooga Marriott At Hotel
- Marriott Chattanooga