We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Beautiful place to stay for the night in a beautiful city” 5 of 5 bubbles
Review of Chattanooga Choo Choo

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Chattanooga Choo Choo
Ranked #37 of 97 Hotels in Chattanooga
Indialantic, Florida
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful place to stay for the night in a beautiful city”
5 of 5 bubbles Reviewed September 26, 2013

The Chattanooga Choo Choo was one of the most beautiful hotels I have stayed at in my travels. The room was excellent, the staff was very kind and the architecture was awesome. The old train station makes a beautiful hotel. I am happy they saved the building to show it off to travels from all over the world. It is worth checking out if you are in the area.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bm12000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 27, 2013
BEAUTIFUL…that is what we love to hear. So glad that you enjoyed the history of the Train Station. Thank you for your fine compliments of the friendly staff. We appreciate you sharing your story with us. Thanks for your recommendation.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,586 reviews from our community

Traveler rating
    793
    644
    496
    369
    284
See reviews for
908
773
81
248
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (731)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Seaville, New Jersey, United States
2 reviews
5 of 5 bubbles Reviewed September 25, 2013

I recently stayed at the Chattanooga Choo Choo. What a wonderful facility! Best of all the food was excellent. There are many things to do within the hotel complex. Great banquet and lecture rooms. I would highly recommend this hotel. It's also a bit of history! Great job Choo Choo!

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Betty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 26, 2013
Thank you for your great comments and a 5 STAR REVIEW. We will share your fine comments with our staff. We love for all our guests to have a memorable experience. Based on your comments, you and your friends did. We look forward to your return.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Georgia
1 review
4 of 5 bubbles Reviewed September 21, 2013

Had a wonderful time at the Choo Choo. Hotel is old, but comfortable. I only wish we had a refrigerator in the room which was the only thing missing. There is an electric bus system that is free and will take you downtown Chattanooga and back, runs until 11pm right at the hotel, such a convenience.

Room Tip: There are 3 buildings, building #2 has an indoor pool. I believe the other pools are out doors.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank helen a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 25, 2013
Thanks for sharing your story with us and you 4 STAR review. We love to hear that you had a wonderful stay in a great location. We are getting bids for refrigerators as we speak. Come back again soon.

All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 21, 2013 via mobile

We thought it would be a novelty to pay the extra money to stay in one of the coach cars. The car was OK but I think we won over the conventional hotel rooms. The regular hotel parts looks like it was straight out of 1973. Our car was fine, AC worked well but the rest of the bathroom must have been original 1970-ish. The bed was comfortable and the lighting was good. The carpet though was filthy, not just a cleaning but a replacement.
For breakfast, we ate in the main restaurant. The service was not very good. They seemed pretty unorganized. Overall, not a very value. On the plus side, it was right next to free public transportation. When you stay at the Choo, you get to park for free for the day.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 25, 2013
I’m sorry that we did not meet your expectations. I have been here for 12 years, and we have renovated every guest room (363) at this hotel. That includes bathrooms , which are gutted and totally redone. Our CSI index with Tripadvisor for the last quarter has been in the 84 percentile. I’ll email you via tripadvisor, I would be happy to speak with you about your visit.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, GA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

I took my two grandsons (ages 8 and 10) to the Chattanooga Choo Choo for an overnight trip to the area. I was pleasantly surprised. We stayed in one of the train cars. They are old, but we knew that. The air conditioning worked great, the car was clean, lots of channels on the TV, and each boy had his own bed (day bed and trundle bed). They loved it. We went to the beautiful indoor heated pool for a night swim before bed. Absolutely wonderful. If you can go with an open mind, not expect luxury, and just let kids be kids, this is the place for you. You can ride the shuttle almost everywhere -- Free!!

Room Tip: I think the train car is the way to go. Might not work for a large family, but worked great for us.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MountainNana6163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 25, 2013
GREAT Place is what we love to hear. Thank you for taking the time to share your wonderful comments. Grandkids love it here.. It’s amazing how many Grandparents travel with their grandkids. We look forward to your return.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
146 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

From the moment I walked into the lobby I was greeted by three cheerful and very helpful front desk clerks. Check in and check out were simple and painless and done with a sincere Thank You each time. We were there for a week with an antique car group and even tho the Victorian Lounge did not open until 5 PM the bartender set up early and served us with a smile. My room was huge, comfortable and overlooked the pool. The golf cart shuttles came at a moment's notice and scooted anyone anywhere on the property. Service in the Gardens restaurant was top notch. A definite MUST STAY when coming to Chattanooga!

Room Tip: Building three is quiet and beautifully furnished
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 22, 2013
Thanks for your kind comments about our hotel and staff.
We are pleased that you had a great visit to the Choo Choo. It means a lot to our staff to see this kind of a review. The car show was awesome.
Thanks for your recommendation.

All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed September 20, 2013

Hotel reception area was excellent. Grounds with trains very impressive. Stayed in the main hotel, rooms were very tired and walls were quite thin. Rooms need refurbishing badly. Very disappointing after looking around the grounds with all the historic trains on display.

Room Tip: Possibly stay in one of the carriages not the main hotel.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, September 22, 2013
Thanks for your positive impressions about your recent stay at our hotel. As for tired, annually we spend 1.5 to 3 million dollars to maintain the complex. A recent project was repairing our “butterfly sheds” in the Formal Gardens (3500 lineal ft.) which cost over $50,000. The sheds are where people waited to board the trains back in the day. Our Tripadvisor Customer Satisfaction Index is 85% for September.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
0.7 mi away
The Read House Historic Inn And Suites
0.3 mi away
The Chattanoogan
The Chattanoogan
#7 of 97 in Chattanooga
4.5 of 5 bubbles 1,124 reviews
1.0 mi away
Hampton Inn & Suites Chattanooga / Downtown
Show Prices
Show Prices
Show Prices
1.0 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
0.5 mi away
Staybridge Suites Chattanooga Downtown
1.0 mi away
Holiday Inn Hotel & Suites Chattanooga Downtown
Show Prices
Show Prices
Show Prices

Been to Chattanooga Choo Choo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chattanooga Choo Choo

Property: Chattanooga Choo Choo
Address: 1400 Market St, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Odigeo, Travelocity and Priceline so you can book your Chattanooga Choo Choo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing