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“Fun Spot to Visit”

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Chattanooga Choo Choo
Ranked #37 of 97 Hotels in Chattanooga
Maumee, Ohio
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fun Spot to Visit”
Reviewed July 16, 2013

My husband and I stayed here for 2 nights. Our room was a refurbished train car. Fun to try!Everything was very clean and places to eat in the area were very good. The whole place could use updating as other reviews have said. I would tell my friends to stay here for a different experience.

Room Tip: Stay in a train car!
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  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Corvette-gal01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review, July 17, 2013
Thanks for your comments about a fun and appreciating the Train Car. We always love to hear that you enjoyed the many other venues at the hotel. We look forward to your return.
Regards,
Jill Ellis
Quality Assurance
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Traveler tips help you choose the right room.   Room tips (753)
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English first
Missouri City, Missouri
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2013

We arrived into Chattanooga around five and headed to lookout mountain. By the time we finished there it was already seven o'clock. I am an avid Priceline supporter and snagged this amazing hotel at just $75 with taxes for the night. The lobby is amazing. It is an old train station and is beautiful. The hotel has three buildings and we were in the third with a pool balcony. The pool was very clean and well taken care of. They also have a "train station" of old train cars that are transformed into hotel rooms. Our room was slightly dated but very clean, large and comfy. The site has many restaurants and little shops. The food was good but pricey. It was nice to have access to all the areas right on sight. There is an original train that visitors can climb on and check out. There is also an original trolley from New Orleans that you can take a tour of the property. The property is a short distance from the many downtown attractions. This is a great place to stay especially if you have children.

  • Stayed May 2013, traveled with family
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Helpful?
1 Thank TravelingMomma170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, July 17, 2013
Thanks for your great 5 star review. Also, I am glad that you enjoyed staying with us and recognizing the History and comments about our Grand Dome lobby. Come back soon.
All the Best
Jim Bambrey
GM
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Dunedin, Otago, New Zealand
Level 1 Contributor
4 reviews
Reviewed July 16, 2013

My girlfriend and I went to Chattanooga for white water rafting (which because of the weather was cancelled) and stayed at the Choo Choo. Even though the buildings looked a little old, they were clean and tidy. There was an issue with the shower being blocked when we arrived, but this was cleaned within 5 minutes.
The hotel is more geared towards tourists, as they've got gift shops, trains to look at, and a buffet (we didn't eat there though).
Probably better for families with young kids.

Room Tip: Try and get building three, as the hot tub is close by.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Taliesen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, July 17, 2013
I am so glad you had nice weekend away. Thanks for the comments about responding to your room request.
All the Best,
Jim Bambrey
GM
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South London
Level 6 Contributor
136 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 16, 2013

Second Stay,
Staff still all pleasant to encounter, polite and super helpful.
2 Outdoor pools, 1 Indoor great.
The grounds are great but as other reviewers have mentioned, a little updating in the rooms would be most appreciated, I'd till stay based on cost, location, pools and facilities though everytime :)
The breakfast service is good, however the menu could use a little jazz up :)

  • Stayed June 2013, traveled solo
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Helpful?
Thank Jessep666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review, July 17, 2013
Thanks for being a repeat visitor. Thank you for sharing your story with us. We love to know that the staff was helpful. Come back again soon.
Regards,
Jill Ellis Coker
Quality Assurance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, AZ
Level 1 Contributor
3 reviews
Reviewed July 15, 2013

Late last month (June) we stayed at the Chattanooga Choo Choo Hotel. We were there for a convention and had stayed there last year over the same weekend. Last year we stayed in Hotel (Building) 1. This year we stayed in Hotel (Building) 2. Both years we ate in the hotel's restaurant during their buffets. This year we had a problem on Saturday night during the hotel's prime rib buffet. My wife was unable to finish her one plate of food; it wasn't a refill. She asked for a to-go box and was denied one. She complained to the manager on duty who also denied her request. For the rest of the weekend we ate offsite after this experience. The rest of the hotel is fine, the employees friendly and helpful, service great. But when you pay as much for a buffet as a regular meal you don't want to throw away food. This prevents us from giving this hotel an excellent rating.

  • Stayed June 2013, traveled with family
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Helpful?
Thank mwillmoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collinwood, Tennessee
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013

There were 7 of us staying at the Hotel, and the rooms were dated, but clean! I must brag about the staff.... they were all wonderfully helpful even in the smallest details. The breakfast buffet was very nice. The hallways of Hotel 3 were very hot but, we were on the 1st floor near the laundry room..... so I am sure that played into it. The pool was clean the landscaping in the pool area was very nice. The free shuttle bus, was very nice to be so close by.... to go to the aquarium, discovery museum etc..

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank Gretchen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review, July 16, 2013
Thank you for your great compliments about our staff. I am pleased to hear that they were all wonderful help even for small requests. That is our goal! It is great to hear that you enjoyed to grounds, food, pools and landscaping. Come back again soon.
Regards,
Jill Coker
Quality Assurance
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 6 Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 12, 2013

This place is brilliant. it is the old train station converted and they have kept the old trains and converted them into suites. There is also a hotel at the rear and two swimming pools and a great breakfast room

Room Tip: Choose a converted train as there are also ordinary hotel rooms
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mully_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, July 16, 2013
WOW! WOW! Thanks for your exceptional comments. We appreciate your recognition of the history of the hotel. We love to hear that. We look forward to another visit very soon!
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chattanooga Choo Choo

Property: Chattanooga Choo Choo
Address: 1400 Market St, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

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