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Chattanooga Choo Choo
Ranked #38 of 97 Hotels in Chattanooga
North Myrtle Beach, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“People”
Reviewed October 17, 2012

May we say the experience was very energizing. To see employees quite close to my wife's and my age, mid 80s, being helpful and just good people. We were rewarded.
In particular, a young man named Garrell, at the desk, was very helpful. My wife is a survivor of strokes, a heart attack then a fractured neck and hematoma at 87. He was very helpful, knowing that, and was quick to get us assistance. He is also a pleasant young man. Smiles help!!!!
Apart from that, the food was excellent. We enjoyed the Chattanooga hospitality and our treatment.
Thank You
James M. Stewart, rm. 183

Room Tip: Bldg. 2 is quiet and off the beaten path. Our rm. 183 was right off the pool. Was very convenient to...
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  • Stayed October 2012, traveled on business
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Helpful?
Thank thescotsman09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 22, 2012
Thank You!!!

We appreciate great comments like yours. I am thrilled that you enjoyed the Chattanooga Choo Choo hospitality .Thanks for your comments about the staff ---they are great!!

All the Best.
Jim Bambrey
GM
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English first
Memphis, Tennessee
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2012

My sister and I took her two kids and my 2 year old grandson this past weekend for an exteneded weekend vacation. We had so much fun. The kids were so excited about seeing the Chattanooga Choo Choo! The old train station is so beautiful. We stayed in a deluxe room with 2 double beds. The hotel is set up with 3 hotel buildings, or you have the choice of staying in one of the train cars. I didn't get a chance to see the interior of one of the train cars, but it looks to me like a good place for honeymooners or anniversary celebrations between couples. :) But we stayed in the 3rd building and had a view of the swimming pool and the sound of the waterfall outside is soothing. I believe the hotels were built in 1973. You can tell that the hotel itself is older, but our room was very clean and the beds were comfortable. We're glad we stayed for nostalgic reasons. We could walk or drive to the main station area and eat our complimentary breakfast bar (which was delicious) or let the kids play around the train. There are gift shops, The Station House restuarant on the grounds and if needed security will drive you on a golf cart to and from your hotel room. Everyone there was so nice. The desk clerk even gave us an extra hour to check out so we could have time to get the 3 children ready and packed, and have time to eat our breakfast. Will definitley visit again!

  • Stayed October 2012, traveled with family
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Helpful?
Thank phillysher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 22, 2012
What terrific comments about our hotel and staff...Our guest’s are our priority and I am so glad to hear that we met your expectations. The Station House is always a hit. The singing servers are excellent . We look forward to many return visits…
All the Best,
Jim Bambrey
GM
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Childersburg, Alabama
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 15, 2012

My Girlfriend and I back this past Summer visited the Choo Choo on a weekend getaway and had a blast. The Hotel staff was very pleasant and helpful. Rooms were older but very well maintained and exceptionally clean.. A must if you are in the area is to make reservations at the Choo Choo with dinner at there Station House. Example of how much fun we had: Our reservation was at 6:30 and we were promptly seated and think we were the last to leave as we did not exit the restaurant til 10:30. Servers were awesome and we were extremely entertained. My 60th B'day is coming up in December and all I asked for was a trip back to the Choo.. My entire family is making reservations to celebrate this event and am so looking forward to going back.
Mark M.

Room Tip: Most all rooms in Bldg. 3 have a pool side view.
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  • Stayed July 2012, traveled as a couple
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Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 22, 2012
Thanks for the 5 star rating! I am pleased that you and your family had a good time. Also, thank you for your great compliments about our accommodations, staff and service. See you in December.
All the Best,
Jim Bambrey
GM
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Coram, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2012

We stayed in a train car and it was fun. It had all of the amenities of a regular hotel room. The Station House restaurant has fabulous entertainment, but the food was fair. If you are considering going, you should make a reservation.

Room Tip: The train cars are more expensive, but worth it for train buffs and kids.
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  • Stayed October 2012, traveled with friends
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Helpful?
1 Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 16, 2012
FUN EXPERIENCE IS GOOD TO HEAR! I am pleased that the you had a great experience. Thanks for the great comments about the room! Your 5 stars means a lot to us. .
All the Best,
Jim Bambrey
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, Tennessee, United States
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 12, 2012

Very educational and historical site to stay at. Very kid friendly. I loved the torches lit at night and the gardens in the center courtyard of the trains. The shops and sites there are a must see. It is recommended by me you upgrade your room for a stay in the railcars. A very romantic stay for the couples.

Room Tip: Go ahead and upgrade to sleep in the sleeper cars instead of the rooms. Very romantic for couples. I...
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  • Stayed February 2012, traveled on business
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Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 16, 2012
Great comments! I am glad you enjoyed the Romantic Package and the Train Car room. They are quaint and a popular room for all. Thanks for your recommendation!
All the Best,
Jim Bambrey
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 10, 2012

Can I start by saying that the pieces of the hotel that are in the old station - reception - bar - restaurant are all very well maintained and are impressive. The hotel blocks where you sleep are however very dated and are looking in need of some TLC, or possibly demolition and starting again! The rooms are large but there was evidence of damp coming through the ceiling, the air conditioning was noisy and the patio doors would only just open. The hotel is a bit far from the downtown area where there are a range of restaurants but there is a free electric shuttle bus that links the two. Whilst not a 'poor' hotel it does seem to trade on its name and the rooms are priced accordingly high.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Phillippo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 13, 2012
Thanks for your impressions. Fortunately, we have thousands of guests each month that express what a great hotel we operate. Here is some of our TLC, three years ago; we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand standards. It is requested regularly by thousands of guests because of the oversized rooms, balcony or patio for each room. We just finished another million dollar renovation to Building 2. In addition our capital plan, we spend $850,000 operational dollars annually on maintenance and landscaping. Our CSI index with Tripadvisor for this quarter has been in the 83 percentile, right in line with our compititors. Beauty is in the eye of the beholder.
All the Best,
Jim Bambrey
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
186 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed October 10, 2012

the Chattanooga Choo Choo is an awesome place to stay. So much history within the ground. This is where the original Chattanooga Choo Choo lives and the reception is where the Main ticket windows used to be. We stayed in a train which is approximately half of a carriage. So much room and a wonderful experience. WIthin the complex there is so much to do. Restaurants with singing staff, ice cream parlours, a great breakfast buffet and bars as well as shopping on the site. You were really taken back in time. They have deals that include a trip up the steep incline rail as well as Ruby falls. I will recommend this to anyone to visit. So much to see and do

  • Stayed November 2011, traveled with family
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Helpful?
Thank debbie1961255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review, October 16, 2012
AWESOME IS GREAT. Thank you for your great comments about all ofour venues. We look forward to your return in the future.
All the Best,
Jim Bambrey
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chattanooga Choo Choo

Property: Chattanooga Choo Choo
Address: 1400 Market St, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

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