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DoubleTree by Hilton Hotel Chattanooga Downtown
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Reviews (1,336)
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All reviewsdouble treewarm cookiesfront deskwithin walking distancegreat hotelself parkbusiness tripbreakfast buffetvalet parkingchildren's museumrooms were very cleanstaff was very friendlytennessee aquariumwould stay here againfire pitbed was comfortableparking lot
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Reviewed May 30, 2014

This is a very nice hotel in downtown Chattanooga. It is very close and within walking distance of many attractions such as the Aquarium and the Pedestrian Walking Bridge. There is a free electric shuttle that will take you around the city and the pick up points are very close to the hotel. The only real complaint I have is that once again there is no free breakfast, continental or otherwise. There is a restaurant in the hotel but you need to pay. I really feel that if cheaper hotels can provide a free breakfast so can these more expensive ones. There are many restaurants close to the hotel so you don't need to use theirs. I would stay here again if only for the location. The front desk staff was very nice and the rooms were clean. Parking is not free but the parking lot is next to the hotel. They have valet service if you want to use it.

  • Stayed: May 2014, traveled with friends
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Thank 938Lmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded June 2, 2014

Thank you for taking the time to review your stay at the DoubleTree by Hilton, Chattanooga-Downtown. We are glad you enjoyed our great location, amenities, and friendly associates. We understand that the cost for our breakfast buffet was a concern. We work hard to personalize each guest's experience while trying to keep costs affordable. We are known for our delicious and free DoubleTree cookie while also showing our guests that the little things mean everything. We do hope you will stay with us again in the future--we would love to have you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2014

The hotel offers a full restaurant and bar, but no continental breakfast this is bad if you are trying to save a few bucks on breakfast. You must pay to park in the lot whether you valet or self park which adds another $8 per day to your stay. Everywhere near the hotel is pay to park as well so there is no getting around it. Those were the low parts for me. I found the staff extremely helpful and went above and beyond when the computer in the business center would not allow me to purchase local attraction tickets. A/C in the room was a little warmer than I would have liked during our stay.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Edward H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded June 2, 2014

Thank you for taking the time to review the DoubleTree by Hilton, Chattanooga-Downtown. We are glad to hear that you did enjoy our friendly associates during your stay. We do apologize that your guest room was not as comfortable as you would like. Regarding the parking charges, we try to offer the lowest price possible for an overnight stay compared to the high parking prices surrounding us, for an even shorter time period. We are in a very convenient location where you can park and pay during your stay, but then walk to almost anything in the Downtown area wtihout paying again for parking. We do hope you will visit with us again the next time you are in Chattanooga.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

Your staff was very accommodating, professional and courteous. We arrived very late after our wedding and I was sad to have missed out on the free cookies but they gave us complimentary breakfast in exchange which was wonderful the next day. Loved the room. Bed was glorious! Giant tub was exactly what we needed after the wedding day. Many thanks!

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Bryanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded June 2, 2014

Thank you for your great review of the DoubleTree by Hilton, Chattanooga-Downtown. We are pleased to hear that our friendly associates were able to accomodate you during your stay. We are also glad to know you enjoyed our great amenities. We do hope you will stay with us again soon.

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Reviewed May 28, 2014

The hotel is walking distance to many restaurants, museums, TN aquarium, river walk, and much more.

The pool has a good size and is well kept; service during breakfast was somewhat hectic, but the bar was inviting, and very well served thanks to Anne! Both on Saturday and Sunday, Anne made us want to go back to the hotel's bar, instead of to other bars in the area, after dinner. She is extremely professional, engaging, pleasant and upbeat despite pulling double shifts. An asset.

  • Stayed: May 2014, traveled as a couple
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Thank yvonnefuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded June 2, 2014

Thank you for your kind review of the DoubleTree by Hilton, Chattanooga-Dwontown. We are happy to hear that you enjoyed your stay with us. We are glad to know Anne was so accomodating to you during your stay. We will make sure that her management team recognizes her for this. We hope you will stay with us again soon.

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Reviewed May 27, 2014

The Double Tree Downtown Chattanooga is great hotel especially floors 9-12. It is very convenient to all the downtown dining, aquarium, ballpark, etc. The rooms very very nice and the outdoor heated salt water pool is a great added bonus. Would have liked an indoor pool option but the heater made up for most of it.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this reviewResponded June 2, 2014

Thank you for your review of the DoubleTree by Hilton, Chattanooga-Downtown. We are happy to hear you enjoyed your stay along with all our great amenities. We do hope we will see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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