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“A great hub for any trip to Chattanooga” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Chattanooga Downtown

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DoubleTree by Hilton Hotel Chattanooga Downtown
Ranked #8 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Sebring, United States
1 review
“A great hub for any trip to Chattanooga”
4 of 5 bubbles Reviewed January 23, 2014

From the moment we arrived at the hotel the atmosphere alone made us feel at home. From great service and fantastic comfort this hotel is a wonderful place to set up with the family for a weekend or week long trip.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thank you for choosing DoubleTree by Hilton, Chattanooga-Downtown for your recent stay. We are happy to hear that our welcoming associates and wonderful amenities made your stay a pleasant one. We look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
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English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

This was our 4th stay at the DoubleTree by Hilton Chattanooga and once again we were very happy with our stay. The rooms are always clean and the staff is always smiling and extremely helpful! The hotel is beautiful and very well maintained. We travel quite a bit and this property is one of our favorites! It is within walking distance of some great restaurants as well as several attractions. We will be back!!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sandraroberson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thank you for your review at DoubleTree by Hilton, Chattanooga-Downtown. We are so pleased that you enjoyed your stay. We are happy to hear that our friendly associates, great amenities, and location made your stay more comfortable. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

This is a terrific hotel. It is located in the heart of Downtown Chattanooga. It's just off the beaten path so you don't feel overwhelmed but it's literally a 2 block walk to anything and everything you want to do. You can park your car in the hotel and not take it out for an entire weekend stay.
You can walk to all local eateries and attractions. The aquarium, the Chattanooga Lookouts, the Pedestrian Bridge, it's all RIGHT THERE!
The service is lovely here. Each time you walk past the front desk you get a greeting. The rooms are clean, the space is adequate. The view we had on the 13th floor of the city below was gorgeous. The staff is accommodating- we ran out of tissue paper and placed a call to the front desk, within minutes someone was knocking on our door with a new roll.
We had issues with the valet at one point and as we were checking out, we were asked about our stay and when I mentioned the valet troubles, we were immediately spoken to by a manager. They asked what happened, they listened to the trouble we had and wanted to know why we didn't mention it earlier. They discounted our parking and very much made up for the extreme inconvenience we were caused.
I cannot say enough about this hotel or the fact that they do CARE about their guests. As I was here for a wedding, we had quite a few of my family members staying here and my cousin had trouble with the temperature in his room and when it couldn't be remedied immediately, they were moved to a better room.
The Eleven Restaurant was also excellent, the Saturday buffet was excellent and affordable. The wait staff was warm and friendly and went out of their way to find a plain bagel for my daughter.
If you are going to Chattanooga, I highly recommend staying here. Sign up for free to be a Hilton Honors Member and you'll be even more rewarded!

Green Features: This is a green hotel! They are truly smoke free and very accommodating to a friendly environment.
  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Noname121227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thank you for sharing your experience at the DoubleTree by Hilton, Chattanooga-Downtown. I'm happy to hear that our service and our great amenities made your stay more comfortable. We know that it is the little things that can be extremely important and we take pride in making that happen. We do apologize for any inconvenience that you were caused with our Valet. We are looking into the situation. We do hope you will stay with us again very soon--we would love to have you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suwanee, Georgia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed January 23, 2014

Okay, I will begin by explaining that this is a fabulous hotel in a great location. The staff is helpful and friendly. We stayed there two nights in early January with our two young (3 yrs & 6 months) boys to explore Chattanooga. We remarked upon check-in how friendly the staff was. We stopped in our room, went out to grab dinner, and settled in for bed. Around 11 PM we could hear the "party" going on in the next room. It sounded like a group had just gotten back from a bar and they were LOUD. It woke up our 3 year old and he was asking if there was a drummer, because of the beats he could hear. It turns out what was really going on was the room next to us was filming a porno (we could hear all the discussion and activities VERY clearly). We called the front desk and they sent security up. Security admitted they could hear them from down the hall, so they knocked on their door to ask them to quiet down. The people answered naked. They made fun of security after they left saying "We paid for the room, we can be as loud as we want." Yeah, well we paid to sleep, and instead we moved rooms at 3:00 in the morning (not an exaggeration) because this couldn't be dealt with. This was on a HHonors Executive floor, how are these people allowed to do this?! We were so tired that we didn't even get up until noon, which meant we missed half of our only full day in Chattanooga (what a waste), missed the free included breakfast (would've been great for the kids), and were exhausted all day. We were miserable. Oh, and our room didn't get made up, either. To make this all worse, we were told that we would be reimbursed for our first night, and by all appearances it looked like we were reimbursed for both. We left happy, only to check our bank statement and find out that we were given only a $50.00 deduction. Pissed doesn't begin to describe how I feel when I paid to have to be fearful for my children's safety and have no sleep.

  • Stayed January 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank JennyPodesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, February 4, 2014
Thank you for your review of your past stay at the DoubleTree by Hilton, Chattanooga-Downtown. We always appreciate hearing from our guests and work hard to make sure all of our guests have a rewarding experience. We understand that noise was an issue during your stay and we sincerely apologize for that. We do take this very seriously and have our management team looking into it. If you would like to contact the hotel directly to give us the details, we would be happy to speak with you to resolve any issues. Again we do apologize for the inconvenience this may have caused your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
5 of 5 bubbles Reviewed January 21, 2014

First class experience! Wonderful guest service & sleeping room accommodations. Very helpful front desk staff. Beautiful hotel! Would recommend staying here anytime you have the opportunity! Located in the heart of downtown & easy to get to area attractions & restaurants.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thanks for staying with us at the DoubleTree by Hilton, Chattanooga-Downtown. We are glad that you enjoyed your stay and that our friendly associates were so accomodating. We do hope you will stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, United States
1 review
5 of 5 bubbles Reviewed January 20, 2014

Top Notch service and comfort! Felt like I was really away on vacation and the room was more than I ever imagined regarding comfort and design. All staff were professional and personable. Free Cookies and bottled water were wonderful! Truly was smoke free!! Great value!

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thank you for taking a moment to share your experience at DoubleTree by Hilton, Chattanooga-Downtown. We are glad to hear that our friendly associates and great amenities made your stay a more pleasant one. We hope you will stay with us again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
2 reviews
5 of 5 bubbles Reviewed January 19, 2014

I Love this hotel. The staff here is very friendly and they go out of there way to make you feel at home. The front desk and valet are extremely helpful every time I arrive. The restaurant is clean and inviting. The food is excellent. The housekkeeping staff always speaks to you and has a friendly greeting. Dawn is superb at her job and doesn't forget a customer. You cant go wrong staying at this property!!

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffery C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandi P, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, January 27, 2014
Thank you for sharing your review at the DoubleTree by Hilton, Chattanooga-Downtown. I'm happy to hear that our service and great amenities made your stay more comfortable. Hope to see you again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Property: DoubleTree by Hilton Hotel Chattanooga Downtown
Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#13 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion

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