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“Comfortable, friendly place to stay”

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DoubleTree by Hilton Hotel Chattanooga Downtown
Ranked #8 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Powell, Tennessee
Level Contributor
7 reviews
“Comfortable, friendly place to stay”
Reviewed September 12, 2012

We met our daughter and her family here. Our grandkids were participating in Fit Kids that weekend. The food in the Eleven Restaurant was excellent. The rooms were clean and comfortable and the staff was very accomodating. Although I wan't offered a cookie or a complimentary bottle of wine :)

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're so happy to have you! I'm sorry you did not receive one of our famous cookies, but am glad that you enjoyed your stay with us. Hopefully you can come back to stay with us in Chattanooga soon so we can give you your extra cookie!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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English first
Chattanooga, Tennessee, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 11, 2012

The DoubleTree Downtown always provides excellent food and customer service. I host monthly meetings at this facility, and the staff is always superior! I would highly recommend this facility to anyone who needs a conference center.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're happy to have you here! We appreciate your positive feedback, and are glad to hear you experience a high level of quality from our staff for your meetings. We appreciate your business, and are grateful for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
1 review
Reviewed September 10, 2012

I was at the hotel to attend a community meeting. The staff was friendly and welcoming, the food was excellent, and the layout of the room was perfect for our meeting. It was an early morning meeting (7:30) so I really appreciated the waitress that was walking around the room refilling coffee cups as we visited before the meeting.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're happy to have you here! We are so glad to hear that your meeting was a success, and that our staff were able to make it enjoyable for you. Thank you for your positive feedback, and we hope to host your meeting again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 9, 2012

Stayed in a two bedroom suite the last week of August. The staff was friendly and bent over backward to help. The one glitch we had was at check-in when our room was not ready and we had to wait ten minutes. The front desk person was very apologetic and sent up a complementary bottle of wine.

The suite itself was very nice. It had two separate bedrooms and a common area with it's own TV and couch. Wi-fi connection was good. The location is within walking distance of the river front, the aquarium and many restaurants.

I'd definitely stay here again the next time I go to Chattanooga.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben60025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're happy to have you! We appreciate your positive feedback, and are happy to hear you had an enjoyable stay with us. I'm glad the front desk was able to make up for the delay you experienced, and that it did not interfere with your stay. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 8, 2012

We stayed at this hotel over Labor Day weekend. It was a VERY clean hotel with close proximity to everything we wanted to do in downtown Chattanooga. We've stayed in various hotels in Chattanooga, and this was by far the nicest. Of course the chocolate chip cookies are a favorite.

I am rating this stay lower because of a concern I had with the front desk. When we arrived, I asked about my upgrade request made when my room was booked. I was told the hotel was sold out, and there were no suites to upgrade. No big deal--we were excited to get to the aquarium. After bringing luggage up to our room, I came back down to get a map. While doing so, I overhear another guest (also a gold member but male) ask the same question about an upgrade. The front desk supervisor said "Yes we can upgrade you." Really?

The hotel truly is nice, and all of the other employees were a job to interact with. The breakfast was very good, and our waitress was exceptional.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AtlantaVacationGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we are happy to have you here! We appreciate your positive feedback, and are happy to hear you enjoyed our hotel. I am sorry that you had a negative experience with our front desk. We do our best to accomodate all upgrade requests, but are not always able to meet them. We hope you will come to Chattanooga again and give us another chance!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee, United States
2 reviews
Reviewed September 7, 2012

If you looking for a great place to stay in Chattanooga this is it! Nice staff and nice rooms; how can you go wrong!? Hotel is close to everything in Chattanooga and even near the moonpie store. The pool area is very nice and you cant go wrong with the Doubletree beds for a great nights sleep! Way to go Doubletree!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're happy to have you! We are glad that you enjoyed our hotel and the pool area, and that you found our location convenient. Thank you for your positive review, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicholson, Georgia, United States
1 review
Reviewed September 6, 2012

Very nice hotel with very helpful and friendly staff. Great location and decent price. Any problem we had, they had a solution. All the staff we encountered greeted us and asked about our stay. Our room was a little small but we weren't in our room much so not a big issue for us.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jillian B, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review, October 5, 2012
Thank you for choosing the DoubleTree by Hilton Chattanooga, we're happy to have you here! We are glad that our staff was accomodating, and you felt welcome with us. Your comments have been shared with our staff members, and we appreciate the positive review. We hope to see you in Chattanooga again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Property: DoubleTree by Hilton Hotel Chattanooga Downtown
Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#13 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion

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