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“Great Food marred by bad service”
Review of Hennen's

Hennen's
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Ranked #9 of 835 Restaurants in Chattanooga
Certificate of Excellence
Price range: $20 - $25
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Romantic
Dining options: Late Night, Lunch, Breakfast, Dinner, Reservations
Dining style: Casual Elegant
Transit: Electric Shuttle and Bus depot is located within 100 yards of restaurant.
Description: Hennen's is an upscale yet casual restaurant specializing in fresh seafood and certified Angus steaks, using the freshest local ingredients available... Hennen's is conveniently located in the heart of downtown Chattanooga, next to the Tennessee Aquarium, IMAX Theater & within walking distance of several area hotels. An elegant ambiance is centered around the 2,400 bottle wine cellar located in the middle of the main dining area. Hennen's also features a full bar, patio dining and dedicated private dining room.
Signal Mountain, Tennessee
Level 6 Contributor
381 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
“Great Food marred by bad service”
Reviewed December 23, 2012

This may be the best restaurant in Chattanooga. The food is pricey but worth every nickel--everything about our meal was top drawer. The steak melted in your mouth and my shrimp and grits would have made a low-country cook blush. The atmosphere is modern and sleek and we liked the booth-only seating (although ours had an ugly patch that management should probably reupholster).

This would have been a memorable meal but for the service. Our young server was certainly friendly but well short of what you would expect in an eatery with these standards and prices. She had a challenge with announcing the specials, neglected to provide bread, allowed plates to sit unattended after the meal for 10-15 minutes, and cheerfully asked how we enjoyed our food six seconds after some other server delivered it. Mortal sins? Hardly. But this kind of experience does drop the rating down a notch. Oh, they totally ignored the birthday celebration that was revealed in our reservation.

Should you give Hennen's a try for that special night out in Chattanooga? Definitely. Just hope that you are waited on by one of the several more experienced staff we saw flitting about.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank waldentenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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801 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Queretaro, Mexico
Level 6 Contributor
201 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
“Why is this rated so highly?”
Reviewed December 17, 2012

We went because it was close to the hotel and had such high reviews here. Why??? The wait was horrific, so we finally opted for a bar table. They were busy, but the service wasn't great. It felt as if we were inconveniencing them by being there. Drinks were FAR too strong, which is saying a lot for me to say that. The food was average, at best. Nothing to write home about. When you add how overpriced it was for all of that, not impressive at all. Won't be back.

Visited October 2012
Helpful?
1 Thank Jodi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama, United States
2 reviews
“Melt in your mouth good!”
Reviewed December 14, 2012

My husband and I were on vacation and our receptionist at our hotel recommended the place. It was wonderful! We had the scallops and they were melt in your mouth delicious. We also had the pan seared tuna served with cucumber, onion, ginger w/ sauce and it was sushi grade scrumptious. Calamari was above par with excellent sauce. With our soup and salad along with three drinks it was $80 plus tip. It was a bit pricey when you include everything but well worth it. This place really knows their seafood!!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank KHodges19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level 2 Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best Meal in Chattanooga”
Reviewed December 11, 2012

Family-owned with very high expectations of gracious service and excellent food. Treat yourself to a really good steak.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank designsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level 4 Contributor
44 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Top Notch”
Reviewed December 6, 2012

Hennen's offers the best steaks in town! And no, I'm not making an overstatement. If you're picky about your heat level, I've seen their chefs handle anything from rare to medium-well with consistent perfection. Go ahead and order medium-well with confidence - you'll won't be getting a burnt husk but a steak with that perfect little pink center. Also - and this is what truly makes them the best - the steaks are super tender and full of flavor!

Ultimately, Hennen's also offers some delicious appetizers - try the shrimp and calamari - and some excellent seafood. Others will say that it isn't cheap, but the truth is, it isn't that much considering the quality. You will get what you pay for!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bobby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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