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“Good value, clean, good customer service”

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Best Western Royal Inn
Ranked #39 of 97 Hotels in Chattanooga
Bellingham, WA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good value, clean, good customer service”
Reviewed October 4, 2012

TItle says most of it. It wasn't amazing but it was simple, clean, and the customer service was great. Breakfast wasn't bad. It doesn't have great ammenities (pool, hot tub) but if its for short stay its a great option if you can get it at a good price.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artslim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
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    30
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213
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • English first
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English first
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 27, 2012

Most of the Chattanooga reviews were scary but this one was rated good and i totally agree. Clean and neat, everything worked and a good value for the area. Was close to Rock City/Ruby Falls/Incline area.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Templedance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 20, 2012

We stayed here 2 nights on our way to Nashville. We were on 3rd floor which was hard to carry your luggage up. Room very nice and clean. Bed was comfortable. Had a King standard room and it was a little on the small side, but still very nice. The price was good using AAA. Staff very nice and helpful. It is very close to many attractions and shopping is close by with places to eat right there. There was a fast food place that was level to us as hotel is on a slope and if I did not keep drapes or shears closed, I could see it and wondered if people could see me. Drive in on that side. But all in all, clean and close to things which I really like. I liked the wi-fi in room.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saundraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selbyville, Delaware
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 7, 2012

Stayed two nights during visits to National Parks in Chickamauga and Lookout Mountain. The place is clean, comfortable and quiet, even though it's on a busy roadway. The bed and pillows were soft and the air conditioner made the room quite cool, which I like for sleeping. The hot breakfast, including eggs and sausage, was indeed hot. The BW in Chattanooga was so well received that I'm writing this from another BW, this time in Vicksburg. An equally impressive facility...for the money.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OpaSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulfport, Mississippi
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 6, 2012

We needed to stop after a long drive and just picked this hotel due to proximity to the interstate...we were pleasantly surprised. It was clean and comfortable. We needed a first floor room and the night manager was very accommodating! It wasn't "posh" but we had no complaints!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 4, 2012

We stayed over night and had a perfectly pleasant stay. The room was clean and the bed was comfortable. Ignore the negative reviews people have to say about this hotel. If you want the Ritz stay at the Ritz. It is a good value for your money.

Room Tip: All I can say is room 210 is nice.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Lara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 4, 2012

Hubby & I stayed here overnight, Jul 31, 2012 room 220. [The room number at first seemed like the room should be on the 2nd floor, which is not what we requested. I walk with a cane, don't do stairs well]. Turned out there is a partial 'first floor' built into the mountainside hill on the back of the building, so 1/2 of the 2nd floor is actually ground level so it was okay. Parking lot is a lot cramped.

Rooms are very good sized, comfortable. Smelled and looked clean for the most part, even though housekeeping went a tad heavy on the air-freshener even though our reservation stated 1st floor, no heavy chemical smells wife has trouble walking & breathing allergies. That allergy/chemical thing is a tough thing to get right as each person's affliction is different & people not suffering these problems don't understand. Luckily, we didn't need to switch rooms.

There is a need for some basic maintenance, the carpet was recently shampooed, but the carpet at the entrance door of the room was frayed almost the first 2" into the room. The sheer drapes behind the standard blackout drapes need replaced. They are old enough that the hems at the middle of the window are fraying a little, droop, and have a permanent dull grayish tinge that looks bad. Four bathroom floor tiles were cracked in the line of tiles at the front of the tub between the front of the toilet & the bedroom wall.

We were up and ready to go at 7am Aug 1, Hubby wanted to check out the little breakfast offered, and there was NO COFFEE already. From what Hubby could see, it didn't look like there was much offered, or any thought as to how much to setup or serve, no one seemed to be in charge of monitoring this post; it just was not up to usual BW standards at all. I also have to say it was surprising to find towels for up to 4 guests, but only 1 hand soap bar for the vanity sink outside the bathroom and 1 a little larger bath bar soap and 1 shampoo setting on the bathmat laying on the tub.

Room Tip: This facility is okay, have no problem staying here again, if need be. Just saying there are other B...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank cambre44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Royal Inn

Property: Best Western Royal Inn
Address: 3644 Cummings Hwy, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Chattanooga
#24 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Royal Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Best Western Royal Inn is located at Exit 174 conveniently off of I-24. This hotel is located just minutes from Downtown Chattanooga and other local attractions. For guest convenience this hotel offers Complimentary Deluxe Hot Breakfast Buffet, In Room Coffee Service, Microwave, Refrigerator, 40" LCD Flat Screen TV, Free Wi-Fi Connection, 24 hour state of the art Business Center, Outdoor Pool, and Free Parking. ... more   less 
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Also Known As:
Best Western Royal Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western

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