We learned that when you "buy" your King Size room thru ORBITZ that the hotel is only obligated to give you best available. So a very cramped studio (queen) was assigned. The swimming pool was shut down. The scrambled eggs on the breakfast buffet were cooked to crumbles. Our room was not made up the last day because, they said, we were at breakfast (at 8 AM) with a DND sign which came down when we left for the day at 10 AM. Clean towels and sheets were sent up after we called that evening but we had to make it up ourselves as staff had gone. The facility was clean and well maintained otherwise. We arrived a day later than originally planned having canceled the first night's stay thru the hotel because my efforts to reach ORBITZ 3 days ahead failed. Upon check in we were informed that the remaining 3 day stay was canceled. A day later the reservation was found in spite of the fact Staybridge could not reach ORBITZ either. We were then given a regular size, but queen, suite. My mistake was going thru ORBITZ to book the hotel. Besides the deficiencies noted above and the hotel's attempts to put things right I did not have much confidence their front desk procedures. I booked directly with Hilton for next trip coming up in a few weeks.
- Official Description (provided by the hotel):
- We are an upscale extended property with many amenities to suit the needs of not only long term business travelers, but family vacations as well. All of our rooms are spacious suites, with full kitchens and pull our sofa sleepers. We offer a variety of room types ranging from our popular two bedroom suite, which includes two bedrooms, one double bedroom and one king bedroom, to our studio suite, which includes on queen bed. We offer a full, hot, complimentary breakfast every morning. Our breakfast includes fresh cut fruits, build you own omelet station or omelet pizza, pastries, waffle maker, oat meal, yogurt, bacon, sausage, ham, biscuits and gravy, eggs, and much more. we also offer a social hour every Monday, Tuesday, and Wednesday evening. The menu varies based on the day. The social hour includes a complimentary buffet style dinner, as well as complimentary beer and coke fountain products. Our amenities include complimentary guest laundry, and indoor salt water pool with a whirlpool spa, and a 24 fitness and business center. We offer free self parking in our parking lot. We are conveniently located next to several restaurants, and endless shopping locations. We are less than a mile from one of Tennessee's largest shopping mall, Hamilton Place Mall. Our friendly staff would be more than happy to request exquisite eateries, and the most luxurious shopping spots! ... more less
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- Also Known As:
- Staybridge Suites Near Hamilton Place Hotel Chattanooga
- Staybridge Suites Chattanooga
- Chattanooga Staybridge Suites