Family of five (myself, husband, 11yo, 10yo, 3 yo) stayed for two nights July 4-6th. We had a fantastic stay!
Location: Very convenient. Easy to get in and out of, near restaurants of all kinds, near the mall. Around 20 minutes to downtown but worth it for the amenities.
First impression was WOW. Kids were amazed. Fountain is gorgeous. Feels really "high end." Free water and coffee with a nice display near the elevators. Three elevators to help ease crowds. These did get quite slow on Saturday and Sunday mornings, and one was out of order the last day. The only issue we had was that my husband prefers to take stairs to avoid waiting and they are very difficult to access from the lobby and rooms, you have to go through employee only areas. This did not bother me in the least because I never take the stairs especially to the 5th floor ha! We were able to check in early and rest/relax before heading out for our afternoon "Ride the Ducks" tour. Checked in around 1:45pm.
Room was clean and AC working great! Tons of room. We had a two room suite. Two queen beds with comfortable linens and down pillows furthest from the door. Decor is modern and has a clean feel. The two rooms have a mini bar type area with a cabinet housing the microwave and refrigerator. We had juicy juice style juice with us for the three year old and it fit in the fridge along with plenty of bottled water. There is a cabinet above the microwave as well where I could store some of our snacks and paper plates. There are two styrofoam cups with the coffee maker (it's a small brew into the cup type) and four total glass tumblers. Just FYI for anyone wondering. We wished we had brought some plasticware for eating leftovers.
The bar area is directly across from the bathroom and in between the two rooms. There is a door separating the bedroom area from the bathroom/bar and living area. The door is heavy and quite sound proof within reason (we have a three year old did I mention that? ha!). We were able to get her to sleep and with the door closed we could stay up and watch tv and not disturb her. It's a great set up and you really feel like you have two rooms. There's a tv in each room. We actually only heard any outside noise once during our stay, a child singing through the bathroom wall. I am a very light sleeper and was not disturbed, even by housekeeping early in the morning which usually bothers me. When we left for breakfast they were right outside and I wasn't able to hear any of the noise from them. The foldout couch was nice, my 11 year old slept great on it. We had plenty of room to walk in front of the bed when it was out. My 10 year old actually slept on the chaise lounge type area next to the fold out bed and had plenty of room. The queen beds were very comfortable and the shades great for keeping out light.
The first night there was a line at the bar as soon as the evening reception started. We didn't get any drinks but everyone we saw seemed to be enjoying that aspect, haha. We had veggies, dip, fruit, trail mix, popcorn (which ran out really quickly each night), fountain drinks, chips and salsa. If I had a bag of lettuce I could have easily made my own salad for dinner each night. The second night offerings were slightly different but mostly similar.
Breakfast was a little hectic Saturday morning but much lighter on Sunday. We were a little overwhelmed that the seating was full but then noticed the extra seating they had opened in the restaurant. It was a great option, much quieter. We opted to eat there even though the seating wasn't full on Sunday. Plenty of hot and cold options. Made to order omelettes were delicious.
The pool area had a hard time keeping towels supplied but it was a nice area with doors they opened to let in a breeze. Beautifully decorated outdoor area. It would be nice to have a hot tub, but the salt water pool was a hit with the kids of course!
Everyone we dealt with was friendly, helpful, professional, and seemed to genuinely care that we were happy. I requested an extra towel on a note with our tip for housekeeping the first night (bc of the 3 kids thing, they only gave 4 towels) but they didn't add one. Not sure if they aren't allowed to put more or what. I asked one of the ladies in the hallway and she gave me one no trouble. Speaking of this, I saw one of the rollaway beds in the hallway and the mattress on it looked AMAZING. We would probably request on next time for the other older child.
I noted on our reservation that it was our anniversary weekend. When we got back from our first day outing we had a note on the desk that said check the fridge and there was a separate card wishing us a Happy Anniversary. In the fridge was a plate of chocolate covered strawberries! SUCH a wonderful treat for us. We were surprised and really grateful!
I read on one review that someone had a room with two bathrooms somehow. I had hoped to luck out, but I'm not sure which rooms have those, I'm wondering if someone will respond and let me know if that's something offered or how I can request that. Between dad and three kids an extra bathroom would be amazing!
I know this is a very long review, but I am trying to include as much information as possible, things I would want to know. We will never stay anywhere else in Chattanooga. We have found "our place" there.
Go. You will not be disappointed!
- Official Description (provided by the hotel):
- Enjoy a unique blend of luxury accommodation and southern hospitality at the all-suite, full service Embassy Suites Chattanooga / Hamilton Place hotel. Set in the Waterside Lifestyle Center, directly across from Hamilton Place Mall, the hotel is only minutes away from Enterprise South Industrial Park and only 4 miles from Chattanooga Metropolitan Airport. Enjoy easy access to many local attractions including Lookout Mountain and downtown Chattanooga.Relax in the atrium, surrounded by spacious suites, each with modern amenities including WiFi, a spacious work surface, microwave, refrigerator and two HDTVs. Enjoy a complimentary cooked-to-order breakfast and dine in Chattanooga’s first and only Ruth’s Chris Steak House restaurant. A sundry market is also available, offering snacks and travel essentials. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Chattanooga/Hamilton Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.