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“Very Good Choice, Good Price”

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Hilton Garden Inn Chattanooga / Hamilton Place
Ranked #10 of 97 Hotels in Chattanooga
Certificate of Excellence
Huntsville, Alabama
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very Good Choice, Good Price”
Reviewed May 3, 2007

Stayed here one night while transacting business in Chattanooga. Property is very nice and very clean. AAA rate was excellent ($99 + tax) which was quite a bit cheaper than the properties in downtown Chattanooga. This property is convenient to downtown, however--about 15-20 minutes away. Lots and lots of food choices at this exit, plus Hamilton Place Mall makes this a good location. The staff is friendly and efficient and the rooms are well stocked with in-room coffee and shampoos, lotions, etc. Lovely pool and exercise facility. I've stayed at several hotels at this exit over the years and this one is, by far, my favorite.

  • Liked — Price, Location, Condition of Property
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank gsp_lab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Jacksonville, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 11, 2007

This hotel is about 10 minutes from the Downtown Chattanooga / Tennessee Aquarium area. The drive is easy (I-75 south to I-24 west and follow the ample signs).

In the past seven months, I have stayed in three different Hilton Garden Inns: Raritan Center, Edison NJ; Lexington KY; and Hamilton Place Mall, Chattanooga TN. My company also uses the local HGI at Stonecrest Mall in east Atlanta GA as the off-site location for meetings.

Each time I have stayed at a HGI, I have been most impressed with the efficiency, cleanliness and value of the chain.

The Hamilton Place Mall location in Chattanooga TN was no exception.

We are a party of four: My wife, 14-year-old girl, 5-year-old boy and me. We arrived on Friday, April 6 at noon, well before the check-in time of 3pm, so we drove the 1/2 mile to Hamilton Place Mall to burn off a couple of hours. This mall is huge and has everything you could want either inside or in the dozens of outparcel stores.

There is also a myriad of restaurants around the mall, including Red Lobster, Olive Garden, Texas Roadhouse, O'Charleys, Applebee's and Shoney's and all of the standard-issue fast food joints one can think of.

We had lunch, shopped and then went back to the HGI to check in.

The HGI staff was friendly, called me by name, explained the amenities and sent us up to our fifth-floor room, which was clean, smelled nice, the sheets and pillows were soft and comfortable and there were plenty of TV channels to occupy us in our downtime.

I used the very nicely equipped business center to check my e-mails and we all enjoyed the super-clean indoor pool. (HGI's indoor pools are a huge selling point to me when it comes to traveling with kids.) There is also a fitness center that appears to have every piece of equipment anyone might need, but I was more interested in the free cookies in the lobby. :)

Overall, this was another great HGI experience and I now use them exclusively whenever possible.

  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarksville tennessee
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed May 9, 2006

my family and i were taking my sister to visit the university of tennesee at chattanooga and we decided to stay at the Hilton Garden Chattanooga/Hamilton Place based on the trip advisor review. when we made the reservations we reserved 2 rooms one with 1 bed and one with 2 beds. when we arrived to checkin around 12:30 (slightly early for checkin) we were told that there would be no rooms available until 3:00 further they had no 2 bed rooms left. after checking for a bit the gentleman at the desk found one and said he would reserve it for us. we had other things planned to do so we left to return later. when we came back to check in officially the lady at the desk still had us down for two one bed rooms still. after quite a bit of looking she found us one two bedroom. after we went to our rooms as i started to get ready for bed i noticed the sheets were dirty, not stained but had some unidentifiable dryed body fluids all over them. we called the front desk to ask for more. meanwhile after 45 min of waiting to go to bed i walked down to the desk and after a bit of a wait i got new sheets. the area is NOT within walking distance of the aquarium as one of the previous reviews stated. there is another hilton downtown that is. this one; however, this one is very close to hamilton place mall, i would't walk to it but its a two minute drive with traffic. overall i probably wouldn't stay at this location again.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank lewis01utk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed April 9, 2006

Started out on bad foot, but all got resolved and had a happy ending. Arrived around 4-5 p.m. Had made reservations month or so in advance for my family (2 adult, 2 kids). Had reserved 2 queen beds for obvious reasons, and, as always nonsmoking. Arrived and only single king beds remained. Said could not ever guarantee those items. Certainly couldn't get all 4 of us in 1 king bed. Offered free upgrade to suite with king bed and pull-out couch. Whoopee? ... Didn't sound too cozy, so asked to see room. Turned out couch was a twin pull out, so certainly still wouldn't work. Very frustrated with prospect of proceeding to drive from hotel to hotel looking for one that was not sold out, especially since I had made reservations well in advance after having done my research, selected hotel with excellent ratings (on TripAdvisor) and in preferable area. Manager worked things out by moving others around who would be arriving later, although not sure why they would have gotten the 2 beds. Maybe Hilton club members got guarantees, so moved one of them? Anyway, that worked out fine. Had nice room. I slept wondefully on the beds. Pool was just right for the family. Everything was clean and well kept. Bar area very nice to have (especially after initial experience-he he).

This was a nice hotel, clean. Breakfast was not free, but was fully loaded with everything you could want, plus fresh items cooked to order included in buffet cost.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank stretched2thin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, TN
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 30, 2005

Second stay at this hotel. Standard HGI. Relatively new hotel, well maintained.
Check-in was quick, staff responsive to maintenance requests (had problem w/TV, quickly resolved). Applebees, O'Charleys, Shoneys w/in walking distance.
Typical HGI breakfast. Small lobby bar open in evening. Pricey drinks. A couple of appetizers provided by O'Charleys. Not the regular 'Managers Reception' you find at some other HGIs'
Wireless and wired internet available. Wireless signal weak in some rooms, front desk will provide cable if you need one.
Well equipped fitness room, clean, new equipment, all seemed to be in working order. Water and towels provided. Indoor pool and hot tub.
Remote printing from room to business center. Computers in business center could use some updating. Cybernanny software needs to be relaxed a little, prevented me from accessing my Excite email account.
Across the interstate from mall. A little bit of a hassle traffic wise to get there, but just about everything you could want is there.
Probably would stay here again.

  • Stayed November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank volrichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2005

New and very clean. Nice staff. Close to airport and interstate.

  • Stayed October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 18, 2005

We stayed here 8/15-8/18 and went by the trip advisors ratings and was not disappointed. The hotel is in the midst of several other hotels and initially I was questioning ehether I choose the right one....

We arrive very early (11:00) and our room was all ready for us. We had non-smoking and it was very clean. The furn was nicer than usual, matching headborads and cabinets. The bed spreads and chair look like a typical hotel fare.

One nice was the beds are queens not doubles. The mattress was very nice, probably a pillow top. The air is regulated via thermostat and not a knob on the unit. The standard unit included a fridge and microwave.

The bathroom was very clean, the tub didnt run as nice as I would have hoped but was not bad enough to call the front desk. The show has a bent shower rod configuration that allows a bit more room in the tub without being all on the curtain.

The pool is indoors only. There is a fitness center with a glass window and a pool / whirlpool connected. The pool can accomodate 25 and the spa 8. The health dept inspections were current and were a score of 100. We went mid week and had the place to ourselves.

The also have a business center with two pc's connected to the internet with free printing for those who dont want to travel with your laptop.

No wirless internet but did have wired Internet in the room. No free meals but I was given the corporate rate just for asking. There is plenty of restaraunts in the area so breakfast is not really a big deal.

Right across the streeet there is a crackerbarrel, applebees, o-charleys and a shoneys. all withing walking distance.

At the mall there is several restaraunts for every taste. Did I mention the starbucks nearby!

We stay in hamilton place and visited the aquarium the next day. Great hotel and Great area.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank 4crynoutloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Property: Hilton Garden Inn Chattanooga / Hamilton Place
Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 
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Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton

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