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Hilton Garden Inn Chattanooga / Hamilton Place
Ranked #9 of 97 Hotels in Chattanooga
Certificate of Excellence
alabama
1 review
“Great!!”
Reviewed July 13, 2008

This hotel seems new... in a very great area. Close to so many restaurants... literally walking distance to O' Charleys, Applebees, Cracker barrel, Wendys, and within a 5 minute drive to any other eating establishment you can imagine. The Hamilton Place mall is very nice also, and within 1 mile of this hotel. It has a great indoor pool and hot tub. Cookies are put out in the afternoon. I heard guitar music coming from the bar. The breakfast area looked very clean and the prices seemed fair. Rooms were very comfortable. Loved having microwave and refrigerator in our room. The people working there were all super nice. Would stay there again in a heartbeat.

  • Liked — Location
  • Disliked — nothing
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marloinbama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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619 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
madison, al
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 30, 2008

Nice boutique style hotel. This was a very pleasant surprise after white water rafting on the Ocoee earlier in the day. This hotel was very easy to find, right off I-75. The hotel allows e-check in so we already had our room reserved by the time we got there. If your a diamond or platinum Hilton honors member i believe you get a free breakfast, more on that later.

Only downside to the room we had was that we had a whirlpool room.. It wasn't very intuitive that the on/off switches were near the door, so we never really got that tub to work.. Also the AC control was on the wall near the door, but their is a false pad near the machine itself...its a lil confusing but hotel staff cleared it up for us.

Bed was very soft, tv was a flatscreen... Had a microwave and a fridge inside...very very nice room.

The Breakfast (buffett really) was made to order omeletts, biscuits and gravy, french toast, bacon...etc... fresh fruit, OJ/Apple Juice, Coffee was superb... It was free for us, but for a couple it was 21$ total if your not a hilton member.

I would totally recommend this hotel

Stayed June 2008
Helpful?
Thank Alabama_dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 6 Contributor
316 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed August 22, 2007

I recently stayed at this hotel for 2 nights for business. The hotel is what you would expect from Hilton Garden Inn. The room is comfortable with a nice bed, good climate control and a nice desk to work at. The hotel provides free internet access. The room and the hotel is well maintained and clean. The breakfast in the lobby is good and if you are a Hilton Honor member it is free which is nice. The staff is friendly and very helpful. It is close to the mall, shopping and restaurants Good hotel for a good price.

  • Liked — comfortable rooms for a good price
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hdblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermann, Missouri
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 5, 2007

My husband, daughter and I stayed here one night on our way back from our vacation in South Carolina. Here is what I thought of the Hilton Garden Inn - Hamilton Place:

1. Front desk staff unfriendly and unknowledgeable.
2. Had to pay extra for breakfast and the Disney Channel.
3. There was no bathroom exhaust fan.
4. Mattresses were horrible - a sleeping bag on the floor would have been better (if the floor had been clean, that is).
5. TV had the worst reception I've ever seen in a hotel.
6. Room and bathroom not very clean - found other peoples' hair on the bathroom floor - YUCK!
7. Sink in bathroom had a big, disgusting, dirty crack in it.
8. Drain in bathtub emptied very, very slowly.
9.Stuck in room with view of rooftop air conditioners.
10. Pool was very small and crowded full on small, noisy ruffians.

One of the worst hotel stays I've ever experienced. Would NEVER stay here again. The price we had to pay for this below average hotel was ridiculous. Do yourself a favor and book a different hotel!

  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank glowlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suwanee, Georgia
1 review
Reviewed July 23, 2007

Great hotel, great location and great hotel staff. The whirlpool room is a must for couples. My girlfriend and I had a very pleasant experience during our stay here. I can honestly say that I would not have changed a thing... Highly recommended...

  • Liked — The whirlpool in our room...
  • Disliked — I can't come up with anything...
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Swole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jonesborough, TN
Level 5 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed July 1, 2007

We just returned this weekend and stayed at the Hilton Garden Inn on Shallowford Rd. It's just off the interstate. We normally stay downtown, but all rooms were booked for a convention.

We booked a junior suite, because there were three of us. We got the suite for $145, and it included a wonderful full breakfast, with the most polite hostesses I have ever encountered! I believe the room rate was higher than it would normally be, because they had the advantage over us with all the other hotels booked - and we booked last minute. However, with a $10 pp breakfast included, the rate was not bad and there is not a parking fee.

Check in was very quick and we were 4th in line! The rooms were extremely clean, with the most comfortable king size bed I have slept on in a long time. The suite included a pull out couch , extra chair, a desk with free Internet and a coffee station. The bathroom was a good size and had the Hilton shower rod and a fantastic shower head.

Although a little ways out from downtown, I would recommend this property!

  • Liked — Cleanliness and friendliness
  • Disliked — Far from downtown, but there is also a HGI downtown if it is open to book.
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Hotelcritique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level 4 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 3, 2007

Stayed here one night while transacting business in Chattanooga. Property is very nice and very clean. AAA rate was excellent ($99 + tax) which was quite a bit cheaper than the properties in downtown Chattanooga. This property is convenient to downtown, however--about 15-20 minutes away. Lots and lots of food choices at this exit, plus Hamilton Place Mall makes this a good location. The staff is friendly and efficient and the rooms are well stocked with in-room coffee and shampoos, lotions, etc. Lovely pool and exercise facility. I've stayed at several hotels at this exit over the years and this one is, by far, my favorite.

  • Liked — Price, Location, Condition of Property
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank gsp_lab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Property: Hilton Garden Inn Chattanooga / Hamilton Place
Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 
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Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton

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