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“Incredible Staff and Great Property”

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TownePlace Suites Chattanooga Near Hamilton Place
Ranked #35 of 97 Hotels in Chattanooga
Certificate of Excellence
Carmel, Indiana
Level 5 Contributor
72 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Incredible Staff and Great Property”
Reviewed March 11, 2013

Having had a fairly negative experience at another hotel, my family and I moved to this Towne Place Suites for a few days. The hotel is new, modern, hip, and welcoming. The rooms and common areas are spotless and the outdoor fire pit is perfect for relaxing at night and just having some coffee. The rooms are good sized and the kitchenette was very helpful for our trip, as was the on-site laundry facilities. The location is perfect for shopping, dining, and seeing the sights. Unfortunately, this stay resulted from my grandmother's death and my mom's subsequent need for urgent surgery.

The staff were aware of the purpose of this stay --- they were amazing to us. Every person working at this location, including the manager, are truly wonderful. They even gave us a sympathy card and provided us with very nice travelling coffee mugs for taking coffee to the hospital with us. Each of them always asked how mom was doing and expressed their sympathy regarding my grandmother's passing. The staff at this location are welcoming, professional, courteous, and go above and beyond to make guests comfortable. I would not hesitate to stay here again and will.

  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
2 Thank ScottHSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
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English first
Kailua, Hawaii
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 8, 2013

I found this newly built hotel to be very nice. It is modern with nicely appointed rooms. My room (316) had a small, but fully equipped kitchenette. The rooms size was very comfortable. A typical breakfast was included with my rate.

  • Stayed March 2013, traveled on business
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Todd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 10, 2013

The property is practically brand new, and it shows. There are great touches, that help it stand out among the crowd. I was only there for one night, but it is perfectly suited for a lengthy stay. Full size fridge, dishwasher, cooking eyes, and all the utensils you would need to make it seem as close as you could to home. The bed was very comfortable, and the sheets were of a better quality. Next time I'm up that way, this is definitely where I'll be staying.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Steven V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Tennessee
Level 6 Contributor
202 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed February 9, 2013

The hotel room was very clean, spacious and a good price. The breakfast had a wide variety of fruit, hot breakfast items, pastries and yogurts. I would highly recommend this hotel to friends and family.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 1, 2013

I chose this hotel because it was new and was looking for a place to stay in Chattanooga on Marriott rewards points. The beds were very, very comfortable and the room was a fair size. I was hoping for a bit larger as I had never stayed at a TownePlace Suites before but it was adequate. The hotel is not very far from lots of shopping and restaurant choices, which worked for us as we were there on a very bad weather day.

  • Stayed December 2012, traveled with family
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Helpful?
2 Thank Roadrunnah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardendale, Alabama
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 14, 2012

My sister and I stayed three nights at TownePlace Suites and it exceeded all expectations. It is new, opened three weeks ago. The entire hotel is immaculate in the cleanliness area. The rooms are very well appointed and the beds were very comfortable even for someone with back problems. The room had a small kitchen with full refrigerator, microwave, sink, two element stove top, coffee pot, toaster and table/chairs that seats four. There was also a comfortable chair and ottoman that was perfect for sitting while working on the computer. Free WiFi is available in the rooms as well as the lobby. Complimentary breakfast was available as well. Saving the best thing for last, the hotel staff was wonderful. I was there due to family illness. They were very concerned and helpful. I will be staying there again when in the area.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Chattanooga Near Hamilton Place

Property: TownePlace Suites Chattanooga Near Hamilton Place
Address: 7010 McCutcheon Rd, Chattanooga, TN 37421-1747
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Chattanooga Near Hamilton Place 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Book a relaxing stay at the TownePlace Suites Chattanooga Near Hamilton Place. Our I-75 hotel has everything you need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen, with sleeping and working areas. Guests can spread out in our spacious suites, perfect for groups or families. Wake up every morning to a free breakfast buffet, featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. Stay in your normal routine, with 24-hour access to our fitness center and business center, as well as an indoor pool. Located less than 1 mile from the hotel, guests enjoy Hamilton Place Mall in Chattanooga, TN, with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain, and provides easy access to I-75 and I-24. ... more   less 
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