Having had a fairly negative experience at another hotel, my family and I moved to this Towne Place Suites for a few days. The hotel is new, modern, hip, and welcoming. The rooms and common areas are spotless and the outdoor fire pit is perfect for relaxing at night and just having some coffee. The rooms are good sized and the kitchenette was very helpful for our trip, as was the on-site laundry facilities. The location is perfect for shopping, dining, and seeing the sights. Unfortunately, this stay resulted from my grandmother's death and my mom's subsequent need for urgent surgery.
The staff were aware of the purpose of this stay --- they were amazing to us. Every person working at this location, including the manager, are truly wonderful. They even gave us a sympathy card and provided us with very nice travelling coffee mugs for taking coffee to the hospital with us. Each of them always asked how mom was doing and expressed their sympathy regarding my grandmother's passing. The staff at this location are welcoming, professional, courteous, and go above and beyond to make guests comfortable. I would not hesitate to stay here again and will.
- Official Description (provided by the hotel):
- Book a relaxing stay at the TownePlace Suites Chattanooga Near Hamilton Place. Our I-75 hotel has everything you need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen, with sleeping and working areas. Guests can spread out in our spacious suites, perfect for groups or families. Wake up every morning to a free breakfast buffet, featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. Stay in your normal routine, with 24-hour access to our fitness center and business center, as well as an indoor pool. Located less than 1 mile from the hotel, guests enjoy Hamilton Place Mall in Chattanooga, TN, with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain, and provides easy access to I-75 and I-24. ... more less
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