-The bedding was Dirty. We had two separate rooms and two dirty blankets. The first room's blanket had a thick dark brown substance on it...The second had what appeared to be dried blood. Why? According to the manager - they are a "green" hotel. So apparently, they don't use bleach - but they almost must not use SOAP or WATER! She acknowledged that they didn't know what the first brown thick gunky spot was - but she did confirm that the second blanket was indeed dried blood! :(
We won't be back - EVER. We usually like Springhill Suites but this is disgusting. The manager had the nerves to say "If you're ever in Chattanooga - please stay with us!" Was she serious??? lol
-Also, upon arriving the check-in girl was extremely rude and demeaning to us. She could have also addressed the room issues in a more professional issue but didn't. In order to resolve the stained bloody sheets fiasco, she brought up a sheet that smelled really nasty and that was also stained - maybe that was payback for our complaint.
Please don't stay there. In fact, most places in the state had nasty reviews! Drive through as quickly as possible if you're on a road trip.
- Official Description (provided by the hotel):
- Look no further than the SpringHill Suites Chattanooga Downtown/Cameron Harbor for contemporary style, spacious comfort, and great value. Our downtown Chattanooga hotel offers studio, one and two-bed suites, each with a pull-out queen sofa bed for your convenience. Additional features include a microwave, and mini-fridge. Stay connected to family and colleagues with a large work desk and free high-speed Internet access, or simply stretch out in front of your flat-screen TV. There's no better way to start your morning than with our complimentary deluxe hot breakfast buffet. You can also maintain your workout routine during your stay with a visit to our pool and fitness center. And don't forget our prime location which allows guests to be just moments from downtown Chattanooga attractions such as the TN Aquarium, and S. Belle Riverboat. Our business hotel also features a 24-hour business center, as well as on-site meeting space, equipped to make your next business function a success! ... more less
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