This B&B is very well situated. Close to the free electric trolley that takes you downtown.
We arrived and were given a key and told where the room was. Some great welcome!. The room could only be described as adequate. The next day when we returned in the evening housekeeping had omitted tidying our room. I complained and also pointed out that I had reserved a Queen suite, not a Queen room. The duty manager said that we had a sitting room through this door. Oh! but it was locked and we didn't have a key! That was sorted out and clean towels and fresh mineral water was provided.
The next day the inn manager apologised and refunded one night to my credit card. Thank you very much. She also said that our room was one of the best in the inn and had been newly decorated. The doors of unoccupied rooms were left open so we were able to compare and we were surprised to see many better appointed rooms.
Not all bad, breakfast was very good and the TerraMae Appalachian Bistro attached to the inn was excellent.
We won't be back though!
- Official Description (provided by the hotel):
- Luxury At Your Leisure The Dwell Hotel is a boutique hotel on the corner of 10th Street and Columbia, where lively meets luxury, and high class meets high comfort. Our rooms are retro reimagined, and our service is hospitality redefined. With TerraMáe's world-class cuisine and Matilda Midnight's starlit cocktails, a stay at The Dwell Hotel is the kind of getaway you will not forget. ... more less
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- Also Known As:
- Stone Fort Inn Hotel Chattanooga