We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most excellent accommodations and restaurant”
Review of The Dwell Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Dwell Hotel
Ranked #28 of 97 Hotels in Chattanooga
Certificate of Excellence
Clarksville, Tennessee
Level 1 Contributor
4 reviews
“Most excellent accommodations and restaurant”
Reviewed March 28, 2013

We have been to the StoneFort Inn before when it was strictly a bed and breakfast and had all the downstairs as pretty much a quiet get away. So when we checked in and saw that the property had been transformed into an ultra modern yet historic restaurant on the first floor known as TerraMae Appalachian Bistro, we were hesitant at first. However, our hesitations were quickly transformed as we realized that the charm had not been lost at all. Yes, the pool table is gone, but what has given way is a really great place to eat and drink without having to venture out into the city. Or conversely, as we did, we started at their bar one night, and then went out to eat. The other nights, we stayed in after a long day out, and were completely amazed at the service, hospitality and food choices which were spectacular. Most of the sleeping rooms have been renovated as well. I have read about the noise complaints from other TA reviewers, and all I can say is that---this is an urban downtown Inn--what do you expect? It was not overwhelming and it never really bothered us. We travel with earphones and play white noise if we need to, but we really didn't need to. The staff at the front desk was professional but not too over the top professional and very accommodating. All in all, we were impressed and pleased. The weekday breakfasts were quite good, nothing off the charts, but decent. We hear the weekend breakfasts are quite good, but we have not been there on a weekend yet, but we will be back! Highly recommended--and oh yeah, the parking---not a hassle at all, very convenient, secured, locked gated fencing across the street. I am amazed at that people complain about on TA! Now, if you are looking for a parking garage, and all the big hotel "normalities", stay down the street at the staid Marriott. One last thing--the prices--I think they are under pricing this place. Our weekday queen room was $135. It was well worth $150 or more, but I am glad it is priced so well!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harvey j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

507 reviews from our community

Traveler rating
    337
    98
    42
    16
    14
See reviews for
27
341
14
49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • German first
  • Any
English first
Melbourne Beach, Florida
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 25, 2013

My husband and I absolutely loved this hotel, and we are not generally B&B people (at least in the U.S.). American B&B owners usually act like you are their new BFF--I find it invasive, annoying and a little patronizing. The people who work at Stone Fort act like professional innkeepers, making sure you are comfortable and get what you need but otherwise leaving you alone. I love the hotel being right downtown. You can park your car (for free in a secure fenced lot) and then take the free bus to everything you might ant to visit. No hassling with traffic and parking all day. The food was excellent at breakfast, and the entire staff was very hospitable but without fawning.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StarrBeaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Tennessee
Level 1 Contributor
4 reviews
Reviewed March 25, 2013

We were in town for a meeting and booked this room as an afterthought because the convention hotel was booked, and we waited too late. We are glad we did! Heard numerous complaints about the convention hotel (which I won't name) and just loved the StoneFort. Very quaint and very well kept and maintained. Yes, parking is across the street, but there is a lot right next door that you can use from 5 pm on. So parking was fine. We heard about the no breakfast on Monday morning, but hey, every now and then an employee doesn't show up. It was all fixed and we had great breakfasts both mornings we were there! The restaurant, TerraMae, is great! The Bar is very cool and convenient! Our room was cleaned each day! The floors were squeaky but that didnt bother our little group. They even had little complimentary earplugs at the front desk if we had a room facing the street-what a great touch! Dee at the front desk is the best! Highly recommended!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marjorie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013

When I first made my reservation for a weekend getaway, I wanted the exclusive "All Romance Package" as advertised on the website but was told it was not available for the weekends I wanted to reserve, even though I negotiated the option of having a smaller room for the same price. After we arrived, we were scheduled in the exact size room that is described on the website in the "All Romance Package"; very strange sales strategy when they could have made more money off the weekend had they given us the Romance package in the room. I still don't understand why we didn't get the package.

We definitely enjoyed the atmosphere of the boutique hotel B&B! Quaint and very comfortable furnishings; the renovation is very tasteful and trendy. Unfortunately, for sleeping accomodations, the second floor is amazingly noisy. We were in Room 25 and had to listen to every single person walking around and up/down the stairs if they did not use the elevator. Our first morning there, our upstairs neighbors were up at 7:00 walking around and it was very loud through the floors. The building is old and the floors are very creaky, we get that, but it was a constant noise throughout our entire stay. There is no rest/relaxation if you are in your room while the housekeeping staffing is working. The second night we found an app on our phones that allowed us to to turn on some white noise to drown out the noise of the hotel so we could sleep more peacefully; it worked.

The breakfast was nice and the service throughout the hotel was great. The 5-6pm cheese and wine Happy Hour was very delightful and a great addition to our afternoon.

We love Chattanooga and are thinking about another trip later in the year for Fall. If we decide to stay at Stonefort Inn again, we will request a Romance package and ask for a 3rd floor room, maybe the staff will be able to accomodate so we can have more Romance and less noise.

Room Tip: Ask for a 3rd floor room away from the stairs.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SchoolGirl438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMitchellCHA, General Manager at The Dwell Hotel, responded to this review, April 4, 2013
We are so happy to hear you enjoyed the ambiance and charm of our inn, and apologize that some aspects were not what you had hoped. We are currently in the process of revamping our specials. Our previous selection had been around for years, and it was time to refresh the packages available in line with other updates at StoneFort, such as the ongoing redecoration of rooms and the renovation of the restaurant space to create TerraMae. Unlike our previous selection of specials, our new packages will all be structured as add on’s that can be applied to whichever room you wish to book, depending on availability at the time of your stay. This should make it easier to get the services you want with a room that meets your preferences-- for example, a room on the third floor or one with a particular decor theme (many folks are fond of the famous Dog Room). We apologize for the confusion concerning your Romance Package during this transition. We certainly hope that you stay at StoneFort again for future visits to Chattanooga, and try out some of the new special add-ons we will have available starting in April 2013. Some of your favorite things about your visit, including the breakfast and wine and cheese happy hour will still be part of the classic StoneFort experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 21, 2013

My wife and I decided to travel to Chattanooga for a one night stay and we bought the living social deal to stay in this hotel. That first day and night was great! The lady that was up there gave great advice about the area and then the gentleman that took over at night(Brian) was beyond helpful. I bought the romantic bath to surprise my wife while we were at dinner and he went above and beyond to help me! But the reason I am giving this place a three is because we woke up the next morning to enjoy the great breakfast that we heard they had and they forgot to make breakfast or some one didnt show up to cook the food. This place is a bed and breakfast and they DONT HAVE BREAKFAST! On top of that the lady that was down there that morning was extrememly rude to us and made some very smart comments to us. After that expereince we could not wait to get out of there. But you cant just not have breakfast at a bed and breakfast and charge the price that they charge.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank epearson1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMitchellCHA, General Manager at The Dwell Hotel, responded to this review, April 5, 2013
We are glad to hear that you enjoyed many aspects of your stay and our attempts to go above and beyond to ensure each guest as a relaxing getaway at our Inn. We greatly apologize about the mishap with breakfast, and have addressed this incident with our team. The cook was sick that day, the manager failed to handle the situation correctly, and upper management wasn’t notified until it was too late. We deeply regret that the behavior of the staff affected your enjoyment of your vacation. Our executive Chef did her best to address the situation upon arrival, but obviously many guests were already hungry and frustrated. We are proud to offer a quality gourmet breakfast each day, and are very embarrassed that you were not able to enjoy that experience. We have updated our staff and procedure to prevent any such future disappointments for our guests. Not only have to moved on from this incident, we have even been able to further improve our service by now featuring Sunday Brunches in addition to our regular breakfast offerings. We hope that you will give StoneFort Inn and TerraMae another try in the future and see how pleasant a regular morning here can be!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Juliet, Tennessee
Level 1 Contributor
3 reviews
Reviewed March 15, 2013

I thought the place was very very good all things considered. Excellent free internet service, digital screen Tvs in each room, individually controlled thermostats, great decor, clean rooms, very large bathrooms, robes in each room, bottled sparking water in each room, great shampoo and conditioner, pretty much--did not expect all these amenities in a B and B. But after talking with Dee at the front desk, it seems this place is a cut above and they are trying to become a boutique Inn. I read the reviews about the noise, but it's really not that noisy given that the Inn is in a downtown situation. Yes, the building is old, and yes the floors is slanted a little, but how cool is that? At least there isn't the same carpet and the same decor in each room like the Read House or the Marriott down the street. I stayed at the Mayor's Mansion one time, and it's just a big old house, which is fine, but this is a REAL INN with a Great Restaurant--TerraMae. The bar is neat because they make specialty old drinks. Pretty much you don't find places like this anymore. Parking is typical downtown parking- a bit of a pain but part of the charm too. I'm glad there is no parking garage because I hate parking garages! Street parking or safe, secure parking in the lot across the street, really not bad at all. Not sure why people complain about that. Anyway, great Staff! Great Restaurant. I stay here for legal business (courthouse is across the street) --gotta admit, I didn't think I'd stay here for business but with the great breakfasts and the new bar and cool bistro, I am hooked!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin, Tennessee
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013

My fiancee and I went for a weekend getaway to Chattanooga. We stayed 3 nights. This was our first experience with a boutique hotel. The building was very interesting (built in the early 1900's). It has the intimate feel of a B&B (only 16 rooms) without the close interaction with your host and other guests. Although we enjoyed our stay, this hotel is not the place for picky patrons. There were a few minor things (room phone didn't work, low water pressure, room was little drafty) that didn't bother us, however, someone who is looking for a luxurious setting with all the amenities and services would probably be unhappy with this hotel. We liked that the building was old (but nice!) and had a history behind it. The furnishings were mostly antiques and the floors sloped due to age, but for us this was part of the charm. I would not recommend this place for families with small children. There are too many things to break. They served breakfast every morning and it was delicious, with a wide variety of things to choose from (bacon, eggs, biscuits and gravy, cereal, fruit, yogurt, pastries, etc.). In fact, the breakfast at the hotel was the best meal we ate all weekend. We never heard any noise from the rooms on either side of us, however, you could hear people in the hallway but there wasn't a lot of foot traffic, so this wasn't bothersome. The hotel is located downtown, so you will hear traffic and sirens, but this wasn't bad enough to bother our sleep. The hotel was conveniently located. We could have walked to most of the local attractions and restaurants/pubs. Unfortunately for us, it was too cold while we were there to walk anywhere. The parking during the week is a couple blocks away and requires a card to open the gate that you have to pick up at the front desk, however, on the weekends, you have access to a parking lot next to the hotel and just steps from the front door. We enjoyed our stay and would recommend it to anyone looking for something different than the cookie-cutter chain hotels. If you like B&B's, I would definitely recommend trying this place out. We will stay here again when we go back to Chattanooga.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
0.2 mi away
The Read House Historic Inn And Suites
0.3 mi away
The Chattanoogan
The Chattanoogan
#8 of 97 in Chattanooga
1,278 reviews
0.5 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
Show Prices
Show Prices
Show Prices
0.2 mi away
Chattanooga Marriott Downtown
Chattanooga Marriott Downtown
#14 of 97 in Chattanooga
957 reviews
0.7 mi away
Hilton Garden Inn Chattanooga Downtown
0.4 mi away
Staybridge Suites Chattanooga Downtown
Show Prices
Show Prices
Show Prices

Been to The Dwell Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Dwell Hotel

Property: The Dwell Hotel
Address: 120 E 10th St, Chattanooga, TN 37402-4227 (Formerly Stone Fort Inn)
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #28 of 97 Hotels in Chattanooga
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Dwell Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Luxury At Your Leisure The Dwell Hotel is a boutique hotel on the corner of 10th Street and Columbia, where lively meets luxury, and high class meets high comfort. Our rooms are retro reimagined, and our service is hospitality redefined. With TerraMáe's world-class cuisine and Matilda Midnight's starlit cocktails, a stay at The Dwell Hotel is the kind of getaway you will not forget. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, TripOnline SA and Cancelon so you can book your The Dwell Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Stone Fort Inn Hotel Chattanooga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing