My husband is a train buff, so he loved this. The only way it could have been any better for his experience was to be in the cab of the engine. We rode in the car that allowed us to have the windows down, but no A/C. This was fine because it was a cool, drizzly day--atypical for July. The only complaint I had was the speakers were inaudible/broken, so we only caught a few words here and there about the history of the line. At the turnaround, everyone gets off the train so the engine can get on the roundtable and move back to the front of the cars. For those who've never seen this before, it's a great experience.
The train ride is just long enough to enjoy but not too long for wee ones. If you arrive at a time where there is a delay for the next ride, there are plenty of old train cars to look at on site.
Staff was great and very friendly. Gift shop was typical, and items a little pricey, but about what you'd expect.
Small snack bar on premises. I got a sandwich that was pretty dry and obviously had been made for at least a day or two. Couldn't eat it. My husband opted for a hot dog and it was much better.
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