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“Will not be back!”
Review of Mellow Mushroom

Mellow Mushroom
Ranked #81 of 839 Restaurants in Chattanooga
Certificate of Excellence
Price range: $15 - $25
Cuisines: American, Pizza
More restaurant details
Restaurant details
Dining options: Late Night
Description: Built from scratch in December of 2011, Mellow Mushroom Hamilton Place is located off I-75 at the corner of Shallowford Road and Lifestyle Way. We offer the community a mental mind oasis from the hustle and bustle of your day-to-day. We are located across the street from the Embassy Suites and are mere blocks from Hamilton Place Mall. We feature on-site parking, a large, relaxing patio, 120+ beers from around the world (64 of which are on draft), and stadium seating for those looking for the theatrical experience of watching our pizza bakers perform their doughy antics. Enjoy stone-baked pizzas, calzones, hoagies, salads, burgers, and more at Mellow Mushroom!
Reviewed September 15, 2013

We traveled from Crossville to visit family. They had been to the mellow mushroom before and never had a problem. This time no one had an enjoyable time.

First, the service was terrible. Our waitress was aloof and not very attentive except to the other patrons that were drinking beer. It was a Saturday afternoon and we had our daughter and wanted to go to some attractions. Our waitress didn't even deliver our food. When she finally showed up and we told her we wanted the check we waited 20 minutes and she was still somewhere else. We were tempted to leave without paying, but we decided to go in to pay. The 10 other people working there doing nothing told us we had to give the money to out server. When we said we were leaving someone finally took our money.

Second, when we were seated they put us in nasty, cloth covered, stained seats. Yuk! We decided to sit outside because the inside was dark and too loud. The music outside was kind of loud too, but not as bad as inside. This was in the afternoon, not in the evening when it would be more appropriate.

Third, the food SUCKED! We ordered 2 appetizers. The chicken wings that were suppose to come with a tai chili sauce. They came with watery blue cheese and some sort of Italian dressing. They were also suppose to be baked, but tasted like they were deep fried. They were small and we only got maybe 8 pieces for around $10.00.
The spinach and artichoke dip was good, but only a small portion. The bread pieces that came with it were hard enough to chip teeth. It was the only thing my daughter would eat. Also, about $10.00.
The pizza was not very good either. We got the mauwi pizza and the flavors just clashed terribly, not to mention the gastro intestinal problems that it caused to all of us, except my daughter who would not eat it. There was not enough pineapple or bacon on it, but lots of jerk chicken that I was taking off, because there was too much of it and it didn't taste that great. Also, I think the banana peppers clashed too much with the other flavors, jalapeno peppers would have been better.
We spent over $50.00 and left disappointed. This does not include a tip, because the service was sooo bad I only left $1.00 and I always leave a minimum of 15% usually 20%.

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Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (200)
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171 - 175 of 200 reviews

Reviewed September 10, 2013

We ordered 3 pizza's and appetizer, got the pizza order lost. The manager gave us another appetizer while they corrected the mistake. The pizza was ok, not great. We love the Mellow Mushroom, ate here before and was amazed. Not this time. We will go back.

Thank Kathleen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this reviewResponded September 17, 2013

Thanks for the review, Kathleen. We are sorry that you service experience this time was not up to par! It’s great to hear that the manger was accommodating. We want our customers to have a great and Mellow experience on every visit, so we will take your feedback into consideration. Looking forward to seeing you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

I convinced my friend to place a take-out order food from Mellow Mushroom during a long distance road trip. We were ignored at the bar, overcharged (large topping prices for small pizzas) and given terrible drinks. My meatball pizza maybe had a total of one medium sized meatball on it along with very scarce additional toppings. In addition to the ingredients I selected, I was given a bonus...a longer dark hair! Yum!
Small pizza: $14.95; half filled cup of soup: $4.95; funky Jack & Coke: $7. Restaurant Review: Priceless!

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Thank Jessabel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomerO26, Public Relations Manager at Mellow Mushroom, responded to this reviewResponded September 10, 2013

Thanks for taking the time to give us some feedback. We always want our Mellow customers to have a great food and service experience, so we are so sorry to hear that yours was not up to standards. Please contact Boomer@mellowmushroomchs.com so we can make sure that your next visit is a great one! Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013 via mobile

What a great place. Great food, excellent service, cool modern atmosphere. We sat at the bar for a while before moving out to the patio. What a great place to hang out for drinks. The food was really delicious too!

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Thank JodyMurrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

We walked over from our hotel for a late night pizza. We loved the outdoor seating. Mushroom soup was excellent. Pizza was delicious. Service was great.

Thank aerlich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boomer O, Public Relations Manager at Mellow Mushroom, responded to this reviewResponded August 22, 2013

Thank you for your feedback. We are glad that you were able to visit during your stay in Chattanooga and that your experience was a good one. We take pride in providing great customer service and food as well. Come back and see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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