I spent this weekend at this establishment. I've stayed at several other Country Inn and Suites and have found them to be a good choice and so look (or at least used to) for them specifically. The room at this location was nice and big. However, they are cutting corners on their breakfast. On a Saturday morning, with an hour until breakfast was over, I decided to wash the food down with some orange juice. Nothing came out of the machine. I talked to the lady there. She looked into it and said the machine was empty. I saw her talk to one of the other employees. I stupidly presumed she was telling him to refill it since there was an hour remaining. About 10 minutes later, I try to get my orange juice and it's still empty. I tell the lady it's still not working and she rudely states, "I told you we were out." Now, I'm assuming they don't order their orange juice on a daily basis and could truly run out. If that was indeed the case, then they are simply incompetent. However, if the person in charge is telling them, "You will not put out more than X amount of orange juice each morning regardless of the number of guests", then they are being cheap. I would expect that at a Motel 6, but not Country Inn and Suites. Don't think this was an isolated incident. The very next morning I came down TWO hours early just in case. They had orange juice (either a new shipment arrived on Saturday afternoon - unlikely - or the manager's daily ration hadn't run out) but they had no waffle batter! I asked them if there was more batter they could mix up and they said they were out! Are they actually rationing waffle batter too? Needless to say, I have not stayed in a Country Inn and Suites since that time. If they are trying to save a buck at my expense (because literally, what was missing couldn't have cost them more than $1 per guest), then my money is best spent elsewhere. Whatever other good this hotel had I do not remember because their cheapness on breakfast ruined the whole experience.
- Official Description (provided by the hotel):
- Welcome to the newly remodeled La Quinta Inn and Suites Chattanooga is ideally located off I-75, just minutes from downtown attractions, and 3 miles from the Chattanooga Airport. We offer amenities such as an indoor heated pool, improved fitness facility, free Bright Side Breakfast, free coffee 24 hours, sundry shop, business center, or take advantage of free Wi-Fi throughout the hotel. Your room will have microwave, fridge, and cubie clocks to accommodate all of your electronic devices. ... more less
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- Also Known As:
- Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
- Country Hotel By Carlson
- Country Inn Chattanooga