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Best Western Plus Arbour Inn & Suites
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Reviews (671)
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All reviewseast ridgepancake machineroom was cleanbiscuits and gravyseparate bedroomking suitestay there againhot breakfastchattanooga areathe breakfast areagreat place to staybagelsstaff was friendlyeasy accessfree breakfastenjoyed my staynice stay
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538 - 543 of 671 reviews
Reviewed January 3, 2014

It was after a long day of driving that we saw the BW sign and found this hotel. It was right off the interstate and easy to get to. It was clean, comfortable and had a wonderful breakfast offering to get us ready for rest of the trip. As usual you rarely are disappointed when staying at a BW.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Best Western
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded January 6, 2014

Dear Kenneth S,

Thank you so much for your continued loyalty to Best Western and for your wonderful feedback and recommendation of your stay! We are so pleased to have been your accommodation of choice during your recent visit and truly value your glowing review of your experience with us! Should your travels bring you back to the area we look forward to welcoming you back!

Sincerely,

Alicia L.
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Thought it was a very nice place for an over night stay. The room was nice and clean the breakfast was hot and good. The service and the people were very nice and helpful. Would recommend this place to my family and friends.

  • Stayed: December 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Brenda Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded January 3, 2014

Dear Brenda Y,

Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! We are so pleased that you enjoyed your stay and we thank you for taking the time to provide a review for future travelers here on TripAdvisor. Our team strives to provide every guest with a wonderful experience, and I am thrilled that we hit it out of the park! We hope to have the opportunity to welcome you back on your return trip from Florida.

Sincerely,

Alicia L.
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

We enjoyed our overnight stay at this hotel, which was conveniently located off the interstate. The hotel staff were friendly and professional and the hotel was clean and comfortable. We especially enjoyed the quality of the bed and room and slept well. Their breakfast was fresh and tasty--a high quality experience overall!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded January 2, 2014

Dear Michael P,

Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! Our goal is to provide excellent service and we are committed into exceeding our guests expectations to ultimately reach this objective. We cannot thank you enough for inspiring us to further excel in giving our valued guests the service that is beyond comparable. We hope that should your travels bring you back to the area, we have the opportunity to be your accommodation of choice.

Sincerely,

Alicia L.
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2013

One of the nicest BWs that I have stayed in. service, accomodations and breakfast were wonderful. we have stayed at a number of BWs, but this was the Best yet. We will definately stay there again when we return to Hilton Head next year.

  • Stayed: December 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank RedsoxBruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded January 2, 2014

Dear RedsoxBruce,

Thank you so much for your glowing review of your stay with us at the Best Western Plus Arbour Inn & Suites! We are truly humbled by your wonderful feedback and we are so pleased that we had the opportunity to provide you with a hospitable and comfortable stay. I will be sure to pass along your kind words to our entire team as a kudos for a job well done! We look forward to welcoming you back soon!

Sincerely,

Alicia L.
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2013

Hotel hard to find at night as it sits back off the road quite a bit. Staff were helpful and professional during check in and checkout. Rooms were okay - nothing special but price was good. Breakfast was lacking and all was "heat and serve" type of food - not much nutritious on the menu.

  • Stayed: December 2013, traveled as a couple
    • Value
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Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this reviewResponded December 31, 2013

Dear Steve H,

Thank you for providing feedback regarding your recent stay at the Best Western Plus Arbour Inn & Suites! It is our goal to exceed guest expectations and we will certainly take the feedback that you provided to improve our service and quality. We hope should your travels bring you back to the area we will have the opportunity to provide you with a superior stay.

Sincerely,

Alicia L.
Social Media Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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