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“Best Western Plus, East Ridge Tn”

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Best Western Plus Arbour Inn & Suites
Ranked #37 of 96 Hotels in Chattanooga
A TripAdvisor Member
“Best Western Plus, East Ridge Tn”
Reviewed October 8, 2013

Excellent value, service and amenities were great. Continental Breakfast was sufficient but not the greatest. Would have preferred fresh fruit available. Too much "pre fab" food. The breakfast area and lounge was decorated nicely. The hostess for the breakfast was busy but friendly and helpful. Overall the staff was very helpful. Location was normal for motel settings. Especially liked the room set-up with a separate sitting area with an additional television for those who like to stay up a little later. Quiet and clean rooms with a reasonable rate. If in the area in the future would definitely stay at this site again. Close to restaurants, shopping and site-seeing with availability to interstate.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, October 9, 2013
Thank you for choosing the newly redesigned Best Western Plus Arbour Inn & Suites and for recommending your experience on TripAdvisor. Our team absolutely loves hearing from all our guests and I am very pleased to read that you recommend your stay with us. We appreciate both the positive and constructive feedback that you offered as this is our guide for continual improvement. We look forward to welcoming you back in the future!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
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    173
    66
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    30
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202
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
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English first
Columbus, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 2, 2013

When we arrived the lady on the reception was extremely friendly, making us feel welcome. Because she didn't have adjacent rooms she upgraded us to the suites at not extra charge which were adjacent. Value for money was very good, very clean and staff all friendly. Very close to Chattanooga, easy to get to as it was just off the highway.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, October 3, 2013
Dear Margaret P,

Thank you for taking the time to post a review of your stay and for commending our service team and for choosing the Best Western Plus Arbour Inn & Suites during your visit to the area! We look forward to an opportunity to welcome your return.

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 30, 2013

This is a wonderful place to stay, great location, rooms are very nice, beds are very comfortable, breakfast was great, and Lacey was a big help to us in making our reservation, would recommend that anyone stay there!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vickie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, October 2, 2013
Hello Vickie!

Thank you so much for not only choosing the Best Western Plus Arbour Inn & Suites to be your hotel of choice, but for taking the time to provide a review of your wonderful experience! I will pass kudos along to our entire team for making your stay here in the Chattanooga area a memorable one! We look forward to welcoming you back soon!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berwick, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2013

There were four of us staying for three nights. when we checked in we asked for adjacent rooms. The lady on reception was exceptional and said we couldn't have two rooms adjacent but we she would upgrade us to two suites which were adjacent. . Amazing!!!! Value for money this hotel was brilliant, clean and the staff couldn't do enough to help. Very close to the centre in the car and we could not fault this hotel in any way at all. thoroughly recommend this to friends.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Millieann5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, October 1, 2013
Dear Millieann5,

Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! I see that you are traveling from the United Kingdom and we are so pleased that we could provide you a comfortable upgraded 2 room suites while visiting the Scenic City! It seems as though you were truly able to experience our Southern Charm! Should your travels bring you back to the Chattanooga area we hope to be your accommodation of choice!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed September 23, 2013

Clean rooms. Good breakfast. Customer friendly service. Location is good to many antique stores. My only negative thing to say is that I didn't feel as if the A.C. got cold enough. Overall, good hotel. Price was $86 plus taxes.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duckhead13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, September 24, 2013
Dear duckhead13,

We appreciate your feedback regarding your recent stay with us here at the Best Western Plus Arbour Inn & Suites. We encourage positive and constructive feedback alike as this is our best opportunity to continually improve our hospitality. We hope should your travels bring you back to the area we will be your #1 choice for accommodations.

Sincerely,

Alicia L.
Social Media Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 22, 2013

Excellent service at the reception desk. They went "out of their way" to make sure our special needs were met. Room was extremely clean; lobby area was most inviting; breakfast was excellent. We will stay at this motel again!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, September 23, 2013
Thank you so much for choosing the Best Western Plus Arbour Inn & Suites and for providing feedback regarding your recent stay! Our hospitality team strives to go above and beyond with each guest, and it is so wonderful when our efforts are acknowledged. If we can do anything to further assist you on future stays please do not hesitate to let us know!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2013

The suites were nice and clean. There was some age on them and the sitting room furniture was uncomfortable. The bed was too hard for my comfort but my husband slept like a baby. There was not many people staying there when we were so it was very quite. We also had a room next to the pool and could just walk out of our balcony into the pool which was nice. Our overall experience was pretty satisfied. We would recommend this hotel and would stay here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cassieparris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia L, Manager at Best Western Plus Arbour Inn & Suites, responded to this review, September 19, 2013
Thank you for taking the time to provide us with your experience at the Best Western Plus Arbour Inn & Suites! We would also like to sincerely thank you for giving us the opportunity to be your hotel of choice and are pleased that you would recommend your experience to others. We look forward to welcoming you back!

Sincerely,

Alicia L.
Social Media Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Arbour Inn & Suites

Property: Best Western Plus Arbour Inn & Suites
Address: 6710 Ringgold Rd, Chattanooga, TN 37412-4230
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Chattanooga
#10 Business Hotel in Chattanooga
#18 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Arbour Inn & Suites 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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