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“So awesome!”

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The Crash Pad: An Uncommon Hostel
GreenLeadersGold level
Sidcup, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“So awesome!”
Reviewed November 25, 2012

This place is the best hostel I have ever seen (and I've stayed in a fair few) ! The whole place is immaculate and the bathrooms look brand new. The dorms are amazing, they have custom made bunk beds and each has its own lamp, fan and curtain to pull across, so you can make yourself a little den almost! Great security, good kitchen area and even a common area to chill in with computers to use. What really made it though was the staff, who were all brilliant and so friendly and helpful. A special shout out to John who came and picked us up and dropped us off at the Megabus stop, and even waited with us until our bus arrived. Thanks John! If I ever get to come back to Chattanooga I wouldn't even bother looking anywhere else!

Stayed November 2012, traveled with friends
Helpful?
3 Thank Marie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Asheville
Level 4 Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 18, 2012

We shared two lower bunks and had a really nice time. Can't imagine wanting to stay at any other place again. It was like a home away from home in the best of senses. The beds were super comfy, we both slept great. The bread and coffee in the AM were awesome. The fire pit sparked conversation at night. Wifi worked well. Restrooms very clean and i really appreciated the absence of paper towels and napkins in exchange for stacks of folded fresh hand towels everywhere!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank filamino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 18, 2012

Above and beyond what I expect of hostels. Very clean and very secure, with comfortable beds and adequate storage. Note for solo female travelers -- I did not see any other women during my brief overnight stay, and most of the other guests were young men. I was not uncomfortable, but some would be. The staff is interesting and friendly.

Body wash/shampoo dispensers in the showers would be a much appreciated addition.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank amcrdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 1, 2012

If you're in Chattanooga and you don't stay here you're making a huge 'life mistake' that should be featured on every fail blog known to man. This place isn't just cool because of their tremendously impressive green rating, or the hostel's dynamic architecture, but the staff provide the best customer service I have ever experienced in my life.
100% free and unlimited internet access with two computers + free wifi in the building for the price point is impossible to get anywhere else. Do yourself a favor and just book your spot now because any other choice would be utter lunacy.

Stayed October 2012, traveled solo
Helpful?
3 Thank Josh_P_123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 22, 2012

I stayed at CrashPad on my solo trip from Seattle to NC. I hadn't been to Chattanooga in 20 years, so I decided to take a side route to check it out. CrashPad was awesome. John checked me in and gave me a bunch of tips about where to eat within walking distance. I booked one of the private rooms. It was super simple, as I expected, and really clean. Crazy comfortable bed. In fact, I gotta find out what kind of bed that is as I'm about due to replace mine and that just might be what I need.

The communal space is cool - They have two computers you can use and plenty of space to hangout inside and out. The kitchen is open for all to use. The inside space stays 'open' for use 24 hours a day. They have laundry on site and that was super nice to have. While I didn't stay in the bunks, they look great and all have curtains to block out the light/sound. There were only a few people staying there when I was there, and it was nice and quiet. Also they have a great security system - you use a key fob thingy to get from room to room. So as a woman traveling alone it felt super secure. And I don't normally worry about those things but it's in an area that's being revitalized and some might be concerned about safety at night. Nothing to worry about.

The only bummer was the breakfast. They say breakfast is included, but as it turns out, there was a box of eggs on the counter and some bread. And coffee. So you can make your breakfast, but there wasn't much to it. Although it was damn good bread from an artisan bakery next door.

Room Tip: The bunk beds are probably the way to go - Not sure it was worth spend the extra $43 for a door on t...
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank raleighsus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan R, Owner at The Crash Pad: An Uncommon Hostel, responded to this review, September 23, 2012
Thanks for your review, Raleighsus! The mattresses are pillow-tops from Corsicana, and yes, they rock.
I apologize for the sub-par breakfast experience, although I'm happy that the quality of the bread was apparent. Per the health department's orders, we're not allowed to prepare food for our guests, hence the do-it-yourself layout (which should've included peanut butter, jelly, and local honey - if that stuff wasn't set out as well, sorry again!). I agree that the promise of free breakfast doesn't really tell the whole story, so we'll discuss changing up our description of the breakfast setup both in person and on our online booking engine.
Thank you again for the feedback. This is how we continue to improve!
Safe travels,
Dan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

I have to give it up for the folks at The Crash Pad: An Uncommon Hostel. I've stayed in hostels in Australia (where they are really friendly), and Alberta (where they are friendly too).

The guys at The Crash Pad really went out of their way to make guests feel comfortable and welcome. The whole design of the building reflects an outdoors attitude and open concept that is exactly what you hope to find in a hostel. The rooms and washrooms were exceptionally clean and well cared for.

For meals, they provide eggs, cheese, and thick multi-grain bread for you to make your own breakfast as well. It comes with some local made honey that is just delicious.

The owners deserve high marks for customer service. As an example, I left two days ago and forgot a valuable item. I just spoke with John, one of the staff, and they graciously offered to FedEx me the item at no costs.

Seriously, if you are going through Chattanooga, TN, definitely check out The Crash Pad. It's a great hostel with awesome staff.

Room Tip: They have shared beds which are very comfortable, but they also provide private rooms for more priva...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Fred D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 17, 2012

Having just completed a 90 day road trip around the states, it was perhaps a shame that we stayed here first as it set an impossibly high standard for the others to live up to! Everything is so modern, and well thought out, and the cleanliness is second to none.

The hostel is within walking distance of the aquarium, but you can also take one of Chatanooga's free electric shuttles if you prefer.

Al and John provided us with good tips for the area and because of that we extended our stay as there was a lot to do and see. They also have a lovely garden area with a herb patch, and games to play.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ed2369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Crash Pad: An Uncommon Hostel

Property: The Crash Pad: An Uncommon Hostel
Address: 29 Johnson St, Southside neighborhood, Chattanooga, TN 37408-1313
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 7 Specialty Lodging in Chattanooga
Price Range (Based on Average Rates): $
Number of rooms: 30

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