I have to give it up for the folks at The Crash Pad: An Uncommon Hostel. I've stayed in hostels in Australia (where they are really friendly), and Alberta (where they are friendly too).
The guys at The Crash Pad really went out of their way to make guests feel comfortable and welcome. The whole design of the building reflects an outdoors attitude and open concept that is exactly what you hope to find in a hostel. The rooms and washrooms were exceptionally clean and well cared for.
For meals, they provide eggs, cheese, and thick multi-grain bread for you to make your own breakfast as well. It comes with some local made honey that is just delicious.
The owners deserve high marks for customer service. As an example, I left two days ago and forgot a valuable item. I just spoke with John, one of the staff, and they graciously offered to FedEx me the item at no costs.
Seriously, if you are going through Chattanooga, TN, definitely check out The Crash Pad. It's a great hostel with awesome staff.