The good stuff first 1) very close to Discovery Center, Aquarium, IMAX, and other fun Chattanooga attractions. We walked all over downtown. 2) our room was clean. 3) our room was dark with the lights off (hotels generally have way too much ambient light). The bad stuff- 1) the whirlpool was broken and the pool was freezing. We chose this hotel for 2 reasons- the location and the pool/whirlpool. My 7 year old couldn't stay in the pool long because of the temperature and the whirlpool was cold. That meant a lot of restless activity in the room when we should have been working out that energy in the pool. Parents, that means big STRESS, right?! Finally, the male waitstaff in the dining room had deplorable service skills. He spoke to one customer about his ex-wife throughout our breakfast there. The female waitstaff bussed tables, replenished drinks and greeted guests. Even though she wasn't covering our table, I made sure she got our tip.
We've stayed here 3 times total and the first two visits were lovely, but I'm afraid this will be our last. This is just too much money to have so many disappointing events in one stay.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more less
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- Also Known As:
- Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
- Chattanooga Hilton Garden Inn
- Hilton Chattanooga