Location really isn't everything. Although this facility is ideally located in the heart of Chattanooga and everything about the facility was up to snuff (so to speak) what made our stay memorable were the members of your staff who went out of their way to welcome us and make us feel at home.
I would particularly like to commend the following people:
Anthony (Tony) at the front desk is a sparkling asset to your hotel. Tony has an ever present smile that simply lights up the room and went out of his way to help us find our way around town, call cabs and provide an exceptional level of service in every detail.
Robin in the dining room is a delight and the definitive Southern hostess. I was part of the movie crew housed in the hotel but was working from my room with a six year old grandson in tow. Robin was just as warm and gracious with a sometimes petulent child as she was with everyone else in the crew. We really enjoyed seeing her beaming smile every morning.
And last, but certainly not least, Ms. Taunga in housekeeping went out of her way to keep us tidy despite our rambunctious boy and to be sure that we were never without all the essentials. Ms. Taunga is exceptionally warm and pleasant. She was very considerate of my needs while I was working from my room but her brief visits in the course of her work were also a pleasant respite from my work load. Just a lovely lady. I'm happy to have made her aqaintance.
We're looking forward to another visit and seeing the new renovations.
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- Also Known As:
- Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
- Chattanooga Marriott
- Chattanooga Courtyard