I was pretty leary about staying at this hotel. I don't consider myself a high-maintenance traveler, but I can't handle a dirty room! Several of the recent reviews commented on the lack of house keeping. However, I talked to several people who had stayed there (from my home town) and they said they didn't have a problem. I made a reservation but was prepared to leave if the room wasn't clean. When you have a three-year-old who is determined to touch every surface in a room, cleaning is important!
We didn't have any problems. The room was clean, large, and nice. It wasn't the most modern hotel I've been in, but I certainly wouldn't call it "run down." They had high speed internet (not wireless). The pool was decent and the fitness room was really nice. Our room was really quiet considering it was a downtown hotel.
I've always amused by long rants about front desk personnel. I really don't need a lot from them....just check me in and give me the correct room rate, I don't really need anything else. The staff at Courtyard were really friendly though. They went out of their way to speak every time we came in or went out. One night they asked where we were eating. After we told them the name of the nearby restaurant, they gave us a discount card.
My only real complaint is that our room could've been cleaned earlier in the day. We came back to the room to put our son down for a nap at 1 p.m. (we left at 8 a.m. that morning) and the room still hadn't been cleaned. So, we had to wait for housekeeping before we could put him down. Not a huge deal, but not as convenient as it could've been.
We ate breakfast at the hotel one day. The breakfast was $10/person and not a lot more than what you would get as a "free" breakfast at a Fairfield or Springhill chain with the exception of the cooked-to-order omelettes. I would recommend heading down the street a little bit to City Cafe!
We used Marriott points for the stay. I don't think the room is worth $150+/night, but you are paying for location. And the location was indeed great!
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- Also Known As:
- Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
- Chattanooga Courtyard
- Chattanooga Marriott