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“Nice hotel in a nice neighborhood”

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Courtyard Chattanooga Downtown
Ranked #27 of 96 Hotels in Chattanooga
Certificate of Excellence
Reviewed April 2, 2013

Late on a spring-break Friday evening, we were struggling trying to find a place to stop for the night. Everything along the interstate between Atlanta and Nashville was already full, we were told. The Marriott app led us three or so miles off the highway to this little gem in surprisingly pleasant and lively downtown neighborhood. The hotel is clean, comfortable and welcoming -- the staff is cheerful and friendly. The room is well-designed, well-appointed and well-maintained; we had a restful night. The hotel sits amidst a bunch of restaurants, and even late at night it was easy to find food. The only (small) negative is the parking garage, which is not attached to the hotel. We'd never been to Chattanooga before and hadn't intended to stay here, but we we enjoyed our stopover, and would come back to this hotel and this neighborhood again, this time on purpose.

Stayed: March 2013, traveled with family
Thank amysterylover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded April 9, 2013

Dear amysterylover,

Thank you so much for your kind words; we're so glad you had a great time! I hope your travels bring you back to Chattanooga soon so we can see you again.

Thanks again!

Leah Johnston
Operations Manager
leah.johnston@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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270 - 276 of 435 reviews

Reviewed March 18, 2013 via mobile

This is perfect location if you are going to the aquarium! Positive things first location was great for all the fun things to do. The front desk was very helpful. The fire pit very inviting. Didn't like having to park in the parking garage. There was no valet service so walking in the dark through there with a young child no fun. Arrived at 6 my room was not ready and I had reservations. Waited for over thirty minutes and was told the man was vacuuming however he didn't come out with a vacuum. The manager did quickly take care of it. Overall okay stay but will probably stay at the other Marriott across the street next time.

  • Stayed: March 2013
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1  Thank Tanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 20, 2013

Dear Tanya S.,

Thank you for your review of the downtown Chattanooga Courtyard. I am sorry to hear your room was not ready upon check-in. That is very unusual for our staff and I apologize for the inconvenience.

We are happy to hear you were able to enjoy the Aquarium and other attractions within walking distance to the hotel.

We hope that if your travels bring you back to our beautiful city that you will give us a second chance to truly WOW you. Please contact me directly to take care of your reservation needs.

At your service,

Leah Johnston
Operations Manager
leah.johnston@marriott.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Marriot Courtyard is great spot to enjou all of the entertainment in downtown Chattanooga. We had a view of the Tennessee River and the Aquarium, The have upscale pillowtop beds, HD flatscreens, and nice decor. They don't offer a free breakfast but have a Starbucks in the lobby. Would definately stay there again.

Room Tip: Ask for a room facing the river.
See more room tips
  • Stayed: March 2013, traveled as a couple
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Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 19, 2013

Dear Gary C,

Thank you for choosing the downtown Chattanooga Courtyard! It sounds like you were able to take advantage of our great location and get out and enjoy all that Chattanooga has to offer.

As you mention, we don't have a complimentary breakfast, but we do have the Bistro featuring Starbucks coffee! It is open every morning and every evening as well!

Thank you for your comments about the hotel, we are glad you enjoyed your trip!

Sincerely,

Leah Johnston
Operations Manager
423.755.0871

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

My wife and I went on a short trip to Chattanooga, TN with another couple over the long weekend of 02/15 departing on 02/18. We have been to Chattanooga many times and have always stayed closer to the Aquarium and around that area. This Marriott offered a GREAT rate for this weekend and we decided to stay "more" downtown this trip. Our stay at this Marriott was WONDERFUL. We had no plan and no agenda. We just wanted a weekend to relax and enjoy each other and friends. This Marriott and its staff made our trip enjoyable and relaxing. This Marriott has a Starbucks Cafe just off its lobby which made my "job" in the mornings much easier. Thanks to the delightful staff for their help in making this a delightful weekend.

Room Tip: Starbucks Cafe In the Lobby... Whoohoo!!
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  • Stayed: February 2013, traveled with friends
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Thank BB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 19, 2013

Dear BB22mbe,

Thank you so much for your review! We are pleased to hear you enjoyed the hotel and Chattanooga. Starbucks is available from 6am-11pm everyday, isn't that great?!

I will definitely share your comments with our staff. Thank you again for choosing the Courtyard Downtown Chattanooga for your long weekend getaway!

At your service,

Leah Johnston
Operations Manager
423.755.0871

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2013

Stayed here on business in January. Had a king size room. The beds were good and the room was clean. They have a little bar in the Lobby. Check in and check out were good. Lots of eating places close by that can be walked to. Only thing that I didn't like was having to pay to park. You think if you pay for your room, parking would be included. The Aquarium is right across the street. I would stay here again.

  • Stayed: January 2013, traveled on business
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Thank dec1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 19, 2013

Dear Dec1000,

Thank you for your review of the hotel! We appreciate you taking the time to give your feedback.

As you mentioned, parking is an $8.00 fee per night for the parking garage located next door. This does give you unlimited access in and out of the garage and is available to you all day the day you checkout as well, so you can stay and enjoy Chattanooga a little longer!

Thank you for staying for at the downtown Chattanooga Courtyard!

At your service,
Leah Johnston
Operations Manager
423.755.0871

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2013

The location was perfect, right across the street from the aquarium and within walking distance to restaurants. The room was pretty standard but it was certainly nice enough and very clean! I would absolutely stay here again and recommend it to others.

  • Stayed: March 2013, traveled as a couple
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Thank tigersroar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 19, 2013

Dear Tigersroar,

Thank you so much for your review. We are pleased you enjoyed your trip to Chattanooga! Thanks for recommending us to others, we look forward to seeing you again!

Sincerely,
Leah Johnston
Operations Manager
423.755.0871

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

I had a 1 night business stay this week at this Hotel. It's the 1st time I've stayed here. 1st of all Downtown Chattanooga is really cool. Lots of things to do, good restaurants. This city has done a great job with their downtown area. Right now there is street construction in front of the hotel, but no real inconvenience. Parking garage is not connected to hotel. This part is a little confusing finding your way back to the hotel entrance and an inconvenience. The hotel charged $8 for parking for my 1 night stay. It was added to the bill. Staff was right there and quick, freindly and efficient. They explained everything and all the ammmenties. They answered all my questions about directions to a restaurant ( Hennon's). Even gave me a coupon for a free appetizer there.
The room was roomy and very nice. Nice HD (LG) TV with HBO. Nice desk for my laptop with free ethernet (easy connection). Room had a comfortable sofa. Room was clean, beds comfortable with a good assortment of different type of pillows. Sink was outside the shower/toilet area, so no mirror fogging issues. Shower head was very nice with good even flow for a nice shower. Water was hot instantly and temperature easily adjusted. This may seem like a small thing but when not good it's a real hassle to me. Lobby/Bistro area was nice. I didn't care for their low seating benches. They are lower than a normal chair. Bar open until 11pm. Of course you pay for breakfast and everything else in the Bistro. Prices were little above average by a dollar or two but good food and drinks. Total bill was $180 for the night. I find this is average for downtown hotel stays in most cities. If this was a family stay I probably would go with a clean average hotel chain ($80-$100) because we are hardly ever in the room, seeing sights, eating out etc. I'm also not higher end hotel person. For the price, and what I would expect for that price, It delivered at a high level.

Room Tip: If on upper floors, I would stay closer to the elevator.
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  • Stayed: February 2013, traveled on business
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Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChattanoogaCourtyard, Front Office Manager at Courtyard Chattanooga Downtown, responded to this reviewResponded March 7, 2013

Dear Rick A,

Thanks so much for taking the time to write a review, we truly appreciate it. I'm very glad to hear that you enjoyed your stay and all that our hotel has to offer. Please come back and see us again next time you are in Chattanooga!

Thanks!

Leah Johnston
Operations Manager
423-755-0871

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chattanooga Downtown

Address: 200 Chestnut St, Chattanooga, TN 37402-1013
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Chattanooga
#26 Business Hotel in Chattanooga
Price Range: $138 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chattanooga Downtown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
Chattanooga Marriott
Chattanooga Courtyard

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