If you are a traveler who is used to hotels with impeccable cleanliness or if you possess refined taste, this hotel will probably not meet your expectations. It seems as though Holiday Inn Express has redone the exterior of all their hotels without also redoing the interior. The photos that you see online are models. That is not how your room will look.
We booked several rooms for a graduation. The hotel’s furniture is pretty worn and the carpet could stand a good cleaning. The television was archaic. The bathrooms also need some attention, as there are rust stains and chips in the bathtubs. The hotel only has one elevator, and since it is steps away from the pool, the floor was wet. There is not a lot of parking, but that didn’t seem to be an issue. The beds are low quality, springy, bouncy and very uncomfortable. Beware if you have a bad back!
I will say that the free hot breakfast in the morning was very nice and the front desk staff was polite. They do have free wireless internet and cable in the rooms. I never saw any rodents. Although no one was at the front desk when I went to check out, when they were there, the staff was genuinely nice.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites
- Holiday Inn Express Hotel Chattanooga
- Holiday Inn Express Chattanooga
- Holiday Inn Chattanooga
- Chattanooga Holiday Inn