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“Saved my weekend trip!”

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Hampton Inn & Suites Chattanooga / Downtown
Ranked #1 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Cartersville, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Saved my weekend trip!”
Reviewed June 23, 2014

The staff was wonderful. After a very bad experience the night before at another hotel I walked into the Hampton at about 11 am looking for a room. Not only did they offer me what I wanted they offered me early check in and they gave me a great rate based on my bad experience at a different hotel. Mind you the other hotel has absolutely no affiliation with Hampton. That is customer service! Clean and modern rooms. The location was wonderful. Parked the car and didn't need it again until we were ready to go home. Everything is within walking distance. If I had to have a complaint it would only be that with most of their rooms being booked there was not nearly enough room to enjoy the breakfast. As a matter of fact my husband and I left and went somewhere else for breakfast. With the crowd there was not only a lack of space for seating the buffet area was crammed and unorganized. In spite of that though I would definitely stay there again and I highly recommend it.

Room Tip: Major construction going on in a lot nearby. Choose a room on the street side and use the great soun...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, July 1, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Marietta, Georgia, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 21, 2014

This hotel is fantastic. It is clean, modern, great location, and the service is outstanding.
We were able to upgrade to a king suite with a balcony and could sit on the balcony and watch the fireworks from the bridge. It is very centrally located near the aquarium, baseball stadium, restaurants and downtown sites. We did not move our car the entire time we stayed there. There is a shuttle stop a couple of blocks and you can ride the free shuttle anywhere in Chattanooga.

We would highly recommend this hotel for anyone. We will stay there again while in Chattanooga.

Room Tip: Inside rooms are just above the pool, patio area and are a little noisy until after 10:00. They wou...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phyllisandhaydn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 23, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Placid, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 20, 2014

The location is fantastic! Park your car and walk to restaurants, attractions, and shops. The hotel is very comfortable, and the breakfast's are delicious, but the best thing about this hotel is the wonderful staff. Everyone always has a smile on their face and you can tell they truly love what they do and where they work! They say that attitudes are contagious, theirs were definitely worth catching!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 23, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 19, 2014

The staff here is very accomodating and Friendly. I arrived on 2 wheels and asked for a safe place to park my motorcycle. The person at the counter directed me to a place that allowed them to see my bike at all times right from their front counter. The rooms were great and the fire pit court area around the pool was fantastic.

Room Tip: All great rooms.
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Stayed September 2013, traveled as a couple
Helpful?
Thank kbn22shop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 23, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senoia, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 14, 2014

This hotel was a great experience. They were so helpful and cheerful. <3 <3 <3 ! When in Chattanooga, I'll go back for sure! From the first call for information and reservation until check out time, it was so very nice! I would go back there for sure!!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank AtlantaDonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 16, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Demotte, United States
1 review
Reviewed June 9, 2014

Everything was great other than parking. I was sent to another parking garage down the street on a Saturday evening though I had paid an $8 charge for a spot included in the room charge. Don't stop that from staying here. We were t a wedding and arrived at 10 PM or so.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jeffrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 16, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, United States
1 review
Reviewed June 9, 2014

Even though we live in Knoxville and love our city, we needed a special place to celebrate our 26th anniversary. The Hampton Inn and Suites is as nice as any full service hotel. The staff, rooms and location is absolutely perfect. I can't wait to return. Excellent Job providing a perfect anniversary stay!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tammy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, June 16, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Property: Hampton Inn & Suites Chattanooga / Downtown
Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn And Suites Chattanooga / Downtown
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga

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