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“We were impressed”

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Hampton Inn & Suites Chattanooga / Downtown
Ranked #2 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Atlanta, United States
1 review
“We were impressed”
Reviewed April 10, 2014

We stayed here for a quick family getaway and were very impressed with the quality of the hotel for the rate. The heated pool and full complimentary breakfast were great extras. Very cool interior courtyard as well.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 21, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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English first
Walton, Kentucky
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 7, 2014 via mobile

We had a great stay at Hampton in Chattanooga. We even got a cheaper rate upon checking in. Our room 609 was great. The balcony is huge and overlooks a good part of the city. The indoor /outdoor pool was so fun and well maintained. Overall it is a great property with a contemporary feel. We won't stay anywhere else in Chattanooga.

Stayed April 2014
Helpful?
1 Thank takemeonvacay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 21, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, TN
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 5, 2014

Stayed here last week for four nights. Very clean and nicely decorated. Great location for visiting the Aquarium, Creative Discovery Museum and the Riverfront area. Several restaurants and a movie theater are also within walking distance.
One of the big standouts about this hotel is that it is a silver LEED-certified hotel. They have implemented many energy efficient and recycling measures. That in itself is a plus in my searches.
Check-in was easy and quick. The staff was very friendly and helpful. Always a smile and a greeting when you walked by. The lobby area was bright and modern looking with a comfortable feel.
The rooms are a little smaller than some other locations but still plenty of space. Rooms were clean and tastefully decorated. The tall windows helped with lighting during the day thereby cutting down on power usage. Oh, and there was plenty of hot water in the shower. We had a squeaky door and a vibration in the heat/air unit the first night. I informed the front desk on our way out the next morning and everything was repaired by the time we returned.
The breakfast area offered a variety of options and the breakfast staff made sure everything stayed stocked. Some of the other people staying there could have been a bit more considerate and clean while getting their food and eating but the staff was great.
Loved the outside setting around the pool area. Lots of seating areas, a couple of fireplaces and a fountain made for a very relaxing sitting. The heated pool was both indoor and outdoor. The water was a little cool but okay as long as you kept active. A hot tub would have been nice.
The only thing I would recommend would be some type of safety tape or strips in the bathtub to prevent someone from slipping. Tubs can get slippery with soap and water. One other possible option would be a retractable clothesline in the bathtub for hanging swimsuits after swimming. This would keep water from dripping on the floor. Overall, this was a great place to stay. Will definitely plan to stay here again on our next visit.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tnhurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 21, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 4, 2014

Super location. So nice to not have to get in car but be able to walk most anywhere or take electric bus. 2BR suite with the corner balcony was the best! So roomy and clean. Loved sitting outside with our grandchildren (3 and 6 years old) and relaxing. Pool area was awesome. Friendly and helpful staff. A wonderful vacation. Breakfast was also excellent with lots of variety.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 9, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Illinois
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 3, 2014

Really nicely decorated. The room looked great.

My advice would be to get a room that does not overlook the street. Mine was room 219 and there was traffic noise that probably wouldn't be an issue for rooms across the hall. Or perhaps higher up?

Check-in staff could not have been nicer. The breakfast is nicely displayed.

Everything is clean and modern.

Room Tip: Room 219 was subjected to traffic noise below. Try something across the hall.
See more room tips
Green Features: Loved that there were bins near the elevator with recycling dividers.
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farmerville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 9, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 6 Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 1, 2014

Love hilton brands and this Hampton didn't disappoint. We had a room on the end on side with decent view, rooms were clean with all amenities. Lobby clean with fresh coffee, tea and even hot chocolate. Didn't hv breakfast and was told it was ok. Front desk all nice.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank TNChic615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 3, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
1 review
Reviewed April 1, 2014

If you are traveling to Chattanooga for a weekend getaway or needing a place to call home for a few weeks, you must stay at the Hampton Inn & Suites in Downtown Chattanooga. The hospitality crew at this hotel is the best I have ever experienced. Lori with the sales team truly values making you feel at home. She made sure that all my needs were met and gave great advice on the attractions downtown. The hot, fresh breakfast served by Pam and Ruby every morning is delicious and expect your room to always be clean! This hotel is family friendly, yet elegant and appropriate for a business stay as well. I recommend that if you, a co-worker or a loved one needs a place to stay in Chattanooga that this is the top and only choice!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 3, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Property: Hampton Inn & Suites Chattanooga / Downtown
Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga
Hampton Inn And Suites Chattanooga / Downtown

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