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“Highly Recommend this Hotel”

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Hampton Inn & Suites Chattanooga / Downtown
Ranked #1 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Kingston Springs, United States
1 review
“Highly Recommend this Hotel”
Reviewed March 28, 2014

What a great place to stay. Everything was just perfect. The kids had such a great time in the heated pool (freezing outside). They enjoyed the free cookies during arrival and the breakfast the next day. Very clean rooms and hotel. Location is great. Within walking distance to all major attractions.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, April 3, 2014
Thank you so much for taking the time to provide such positive feedback on your recent experience at our hotel. Thanks again for choosing the Hampton Inn & Suites Downtown Chattanooga . . . we loved having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,216 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Dallas
Level Contributor
4 reviews
4 hotel reviews
Reviewed March 26, 2014

My family and I enjoyed a weekend getaway to the Hampton Inn and Suites. It was perfect. Besides the hotel being beautiful , my family especially enjoyed the pool. We loved sitting by the little fire pits while our kids swam! The pool was so neat, my kids especially enjoyed how the pool went inside and outside. They loved the waterfall. The setting outside was very nice and comfortable. I wish our backyard was like that. Very well done, very cozy. We also enjoyed the breakfast the following morning. My husband and son especially enjoyed the egg omelets already made! Everyone there was so nice. There was a lady picking up plates, she was so kind. Logan at the front desk was very sweet and helpful and we wouldn't have even been at the Hampton if it werent for Lori. She is so kind. Your staff does a great job you can tell by walking through the hotel and feeling so welcomed. My kids are begging to go back. We love the large spacious rooms ( especially traveling with children, we didn't feel we were on top of each other) Great Hotel as always. we will defiantly be back. great location too. .

Room Tip: the rooms with balconies are cool!
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 27, 2014
Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn we exceeded your expectations! Thank you for your loyalty to Hampton Inn & Suites and we hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Opelika, AL, United States
1 review
Reviewed March 25, 2014

Although it was booked to capacity, the hotel was quiet and efficiently staffed. Staff very cordial and welcoming. Decor was very pretty and up-to-date. I am disabled, and the hotel was very accommodating. Parking was conveniently located to our room. Check in was speedy. I would pick Hampton Inn again. I had no preconceived ideas about this hotel so was pleasantly surprised.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 27, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, AL
Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed March 25, 2014

I can't say enough good things about our experience at this hotel.

For a brief description, the hotel is downtown so when you pull in off of the street, there are approximately 6-8 parking spots for registration and unloading, it's a little tight but we didn't have any issue. As for parking, there is an upper deck and lower parking deck. Regardless of where you park, there isn't much of a walk back to the hotel. However, there isn't an elevator if you park in the lower deck so be aware if that is a concern for you.

Staff were extremely polite and helpful.

Room was updated, well maintained and comfortable.

Location was perfect for us as we were taking our daughter to the Creative Discovery Museum, which is literally across the street, and the Aquarium, which is only a couple blocks away. There are plenty of unique dining options within a 5 minute walk. Basically, you can stay at this hotel, park you car, and never have to drive anywhere!

Indoor/outdoor pool was also well maintained and well-stocked with towels. Fitness center is right as you walk in the hotel and its basically a windowed-offed room so you are in full view of everybody coming and going.

Breakfast was great as well. They had a waffle making station as well as bacon/sausage/egg platters, nice assortment of bagels and pastries, fruit, and drinks. Coffee served around the clock in lobby so that was nice as well.

Room was a little pricey compared to other options in the Chattanooga area, but you definitely get what you pay for, especially in regards to the great location.

Room Tip: The second floor of hotel has additional entrance to the parking deck. That part of parking deck do...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Passport53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 27, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, TN
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 24, 2014

We had a great weekend stay at the Hampton Inn. The location was great and the hotel was clean and quiet. The best part was the staff, particularly the housekeeping staff. They were incredibly friendly and responsive to our requests, more so than the staff at some 5 star hotels I have visited. We would definitely stay here again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SnoopnMak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 27, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 16, 2014

This hotel was a great place to stay during our visit to Chattanooga. This was the nicest Hampton Inn hotel that we have ever stayed at. Our room was not available when we checked in (prior guest has extended their stay) but the front desk went above and beyond to make sure we were accommodated in a room nicer than what we had reserved. Kaylon was super helpful and made sure that our trip to Chattanooga was perfect.
The hotel was within walking distance of everything that we wanted to see and do while in town. We would definitely stay here the next time we visit Chattanooga.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Docmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 18, 2014
Thank you for choosing the Hampton Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 11, 2014

Not happy that information of the surrounding area and restaurants etc. was not in the room where consumer could look at it and have phone numbers readily available - told that they were "going green" which to me says "going cheap for an expensive stay".

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank karenk299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 18, 2014
Thank you so much for taking the time to provide feedback on your recent experience at our hotel. We are a Silver LEED Certified Hotel which is extremely important to Hilton's Sustainability Goals as we try our best to minimize our Carbon Footprint. We apologize your stay didn't meet your expectations; as we strive for excellence while working towards our Sustainability goals. We do have all of our information on our hotel and the surrounding area readily available on our hotels internet page as well as keeping In-Room Directories available at the front desk, to ensure all guests have access to all information. I hope this hasn't tarnished your image of our hotel as we would love to host you again in the future. Thanks again for choosing the Hampton Inn & Suites Downtown Chattanooga!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Property: Hampton Inn & Suites Chattanooga / Downtown
Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga
Hampton Inn And Suites Chattanooga / Downtown

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