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“Our Chattanooga Getaway”

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Hampton Inn & Suites Chattanooga / Downtown
Ranked #1 of 97 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Guntersville, Alabama, United States
Level 4 Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Our Chattanooga Getaway”
Reviewed April 19, 2013

Although Chattanooga is only about two hours away from Guntersville, AL, where we live, we decided to vacation here to see the city and also to visit the Aquarium. Chattanooga is a tourist friendly city.
The Hampton Inn & Suites also is very visitor friendly. This hotel is very clean and all the people working here, from the managers to the cleaning staff are very friendly and aim to please. This is a fairly new building so the rooms are very nice and they are kept that way. This Hampton Inn has been one of the best Hampton Inns we have been in for friendliness and attitude. There is alway a friendly hello and how can we help you today. In fact, it is the first Hampton Inn where we have always been greeted by management and where they have gone out of their way to make our stay pleasant. They even ask what kind of cookies you like and check to see if they can bake any for you. On Wednesday evenings they offer snacks (hamburgers, etc.) and soda and beer for their patrons. And today we were given a coupon for a 10 percent off at a local restaurant. This has never happened before at any Hampton Inn.
This Hampton Inn & Suites has a very nice pool area (indoor/outdoor pool) and courtyard seating area. One evening we sat with our coffees enjoying the fire and looking at the very pretty fountains.
If you plan on going to Chattanooga, I heartily recommend this Hampton Inn & Suites in downtown Chattanooga. It is located near all the attractions and close to the river. And I have to say the best Hampton Inn & Suites we have stayed at and this is because of the people who work here.
You do have to pay for parking but I believe all the hotels charge for parking.

Room Tip: There are six floors so ask for a higher floor and a courtyard view. The city view is nice also. We...
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  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (172)
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 18, 2013

The parking garage was inadequate for the number of guest rooms. There were no open spaces to park my car at about 10:00 pm. and the parking fee was $8.00.per night. It should have been free. I was unable to check into my room upon arrival at 2:00 - 2:30 pm. My room was not ready until about 3:20 pm.

  • Stayed April 2013, traveled with family
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Review collected in partnership with Hampton

Helpful?
2 Thank frankcV5384KV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 15, 2013

This hotel was wonderful. I thoroughly enjoyed my stay. The location is great. The staff provided quality customer service. Everything was clean and inviting. I was there for business but I would return to stay for personal travel as well. Highly recommended!

  • Stayed April 2013, traveled on business
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    • Location
    • Sleep Quality
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Helpful?
1 Thank Jenni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, TN
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 15, 2013

I recently stayed here with 40 students and teachers. The location was very convenient for eating and all sites of downtown. The staff at the hotel was very accommodating to all of our needs during our stay. All staff treated their job as if it were the most important job, and thus the hotel is a batter place. From the smooth check in process, to their willingness to check all our luggage, to the delicious breakfast, and clean rooms; this hotel is one I will always book when taking groups to Chattanooga. It's also the reason why I'll start looking into other Hampton Inn's for future travel. Thank you!

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
2 Thank KentonD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loganville, Georgia
Level 5 Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 13, 2013

I stayed a few days for business reasons and was very satisfied with the comfortable room and good location to restaurants in the area. The staff was friendly and there was bottled water, cookies and coffee available during the day.
There was breakfast available each morning but I had to leave before it was ready so there were "on the go" bags ready for us early risers.

The only down side was trying to make a left hand turn out of the parking lot due to heavy traffic during rush hour time frame.

  • Stayed March 2013, traveled on business
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Helpful?
2 Thank buddytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 11, 2013

We selected the Downtown Hampton to accommodate out of town guests (and ourselves) for a wedding, chosen primarily because of proxmity to all wedding activities. Our group sales contact, Katrina, was most helpful and responsive (and friendly!) in booking our space and also assisting in accommodating individual requests. I had managed a similar room block for a wedding in another city and experienced much more work on my part with that wedding. Thankfully not so at Hampton -- they handled everything! The hotel was sold out and very busy during our event as it was Spring Break time with many families/children, but we still received outstanding service and personal attention. The breakfast bar was very popular and a great morning meeting place with space for everyone to visit and catch up. Walking distance to restaurants, bars, Aquarium, Childrens' Museum, etc. We will definitely return and highly recommend!

  • Stayed March 2013, traveled with friends
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Helpful?
Thank AnnB187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2013

From the very beginning our experience was amazing. The young lady, Megan, working the front desk was just great. She was so nice and friendly and was nothing but smiles the whole time we were in contact with her. She even gave us coupons to different restaurants in the area, and who doesn't love coupons, right? Next, the cleanliness of the hotel itself was wonderful. From the parking garage, to the lobby, to the hallways, to the room....everything was great. We had a wonderful time in the pool area with the fireplace going and it was a wonderful place. It was great being so close to all the options you have in the downtown area. We are already planning our trip back, we couldn't be more excited either. This hotel really is going things right.

Another thing I'll say, even though most people seem to think that the price is steep, we happened to think that it was a fair price for being right in the middle of downtown. We were informed that breakfast, and the wireless internet was included in the price where with other properties, that wasn't the case.

I give it a 7 star experience for our family, and can't wait to be back! :)

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SpencerO_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Property: Hampton Inn & Suites Chattanooga / Downtown
Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga
Hampton Inn And Suites Chattanooga / Downtown

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