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“Excellent stay!”

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Hampton Inn & Suites Chattanooga / Downtown
Ranked #1 of 96 Hotels in Chattanooga
Certificate of Excellence
GreenLeadersSilver level
Huntsville, Alabama
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Excellent stay!”
Reviewed January 23, 2013

This hotel is literally close to everything!! It's very clean, great amenities, and the staff is friendly and helpful. Although they were busy checking out large groups of people for a cheer leading competition, the hotel didn't look as if a tornado had been through it. It was still extremely clean and nice. We even got a room upgrade! There is an indoor/outdoor pool, well-equipped exercise room, patio with comfy chairs and fireplace/fire pit, secure parking area, complimentary breakfast, the works! This hotel was across the street from the Creative Discovery Museum, and within walking distance to great restaurants and attractions. Be aware that there is no hot tub, though (my only gripe). Still, this place totally deserves the five rating. I would definitely stay again!

Room Tip: An interior room overlooking the pool and patio is nice!
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank pammommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 11, 2013
Thank you so much for taking the time to write an online review. We love having you here and we love the opportunity to exceed the guest expectation even more! Thanks for choosing us as we know you have many lodging options in downtown Chattanooga. We hope to host you in the near future!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
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English first
Raleigh, North Carolina
Level Contributor
758 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed January 18, 2013

One of the nicest Hampton's I have ever stayed in - super clean and walking distance from everything downtown. Great places to eat, the river walk, museums, aquariums, etc. Standard room was extra large and was very pleased.

Fitness room, indoor/outdoor pool and fabulous access to miles of trails along the Riverwalk. If the weather was more cooperative I would have loved to check out the trails (I settled for a few miles on the treadmill!!) Sad face.

I would love a weekend trip back with my fiancee. The location was SUPER!

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank orreo5859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 11, 2013
Thank you for choosing the Hampton Inn & Suites - Downtown Chattanooga! We are so appreciative of your comments regarding our your hotel experience. Thank you for taking the time to provide valuable feedback on your hotel experience. We appreciate your loyalty to Hampton Inn & Suites - Downtown Chattanooga and we look forward to hosting you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2013

Thank you, thank you, thank you! We had such a wonderful time at your hotel this past weekend and I am sorry it has taken me three days to write you. Everything was absolutely wonderful. The hotel is beautiful and the hallways and rooms are so clean. Every single staff member that we met over the weekend met us with a smile. The breakfast was out early which helped get the kids to the pool on time. The parents loved the workout facility and just as you suggested, we all very much enjoyed the short walk to the restaurant as a team. You were so very accommodating to my every request and nothing was forgotten; our stay was flawless.

The parents have all raved about the excellent hotel choice that I made when going to Chattanooga and I have you to thank. So thank you, we will definitely be back!

Best regards,
Chrissie Bergstrom
North Georgia Aquatics

Room Tip: Get a room that overlooks the pool, that area is so pretty.
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  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
Thank DoULuv2Travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, March 11, 2013
Thank you for choosing the Hampton Inn & Suites - Downtown Chattanooga! We are so appreciative of your comments regarding our your hotel experience! Thank you for taking the time to provide valuable feedback on your hotel experience. We love hosting sports teams and it makes us happy to know we exceeded your expectations. We look forward to hosting your team in the near future.
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dallas, tx
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2013

Location was perfect--literally across the street from the children's discovery center, walking distance to the aquarium and the river. The staff were all so friendly. Very clean and comfortable rooms. They have a lovely outdoor courtyard/pool area with a fire pit and an outdoor fireplace. We stayed spent NYE there and roasted marshmallows out there--we were toasty and warm even though it was in the 30's outside! Very big continental breakfast--the usual processed fare you expect at these hotels, but a pleasant surprise was finally plain Greek yogurt! Overall, we were more than satisfied with our stay and I highly recommend this hotel.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank tupelohoney47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, January 15, 2013
We are so pleased to learn you are recommending our hotel. Thank you for taking the time to write such a positive review about your New Year's Eve experience, although it was rather cold that night! We are happy to hear you were able to roast marshmallows in our outdoor fire pit, as it is a popular feature as well as our heated pool. We would love to host you when your travels bring you back to Chattanooga. Thanks again for your valuable feedback and we thank you for your loyalty to Hampton Inn & Suites.
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Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 11, 2013

Okay, so I am a little late rating this hotel... my husband and I stayed there almost a year ago. The hotel is clean, with friendly staff, great location, convenient parking... wonderful!! When I go back to Chattanooga, I will stay at this hotel again. Soft comfortable bed!! Nice shower and stylish decor. There is not another hotel that has a better location. Everything is within walking distance!!! Who doesn't love that?!

  • Stayed March 2012, traveled as a couple
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Helpful?
1 Thank Janie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, January 15, 2013
Thank you so much for taking the time, after a year, to review our hotel. We are so appreciative of your comments as well as so happy to know we made a lasting and positive impression on you. We look forward to hosting you in the near future and we thank you for your loyalty to Hampton Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
1 review
Reviewed January 10, 2013

Only positive things to say about this hotel and our trip to Chattanooga. Perfect location near the aquarium, children's discovery museum, and lots of bars and restaurants. Stay here if you're going to be downtown.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BSuttle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, January 15, 2013
Thank you for choosing the Hampton Inn & Suites - Downtown Chattanooga! We are so appreciative of your comments regarding our your hotel experience. We appreciate your loyalty to Hampton Inn & Suites - Downtown Chattanooga and we look forward to hosting you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 9, 2013

This location is gorgeous! It has a heated indoor/outdoor pool, fire pits, and outdoor lounge seating. The art and furniture in the lobby is very appealing and modern. The staff was very nice, and quick to help us check in and out. Our room was probably one of the best in the building, top floor, with a great view of the pool and city. I was very impressed with the room. Everything was very clean and attractive. The sink in the bathroom is a tall, wide basin with a great faucet. I think everything was Kohler. Big walk-in double shower. No fan in the bathroom. My husband said the shower head was not as impressive as it looked. Mini fridge, cool office nook, and very nice chair for a guest. Our excitement wore off a little when we tried to find something to watch on tv after dinner. No tv guide, or pay-per-view. Had we gone out, this would not have been an issue. There are plenty of cool spots within walking distance. The sleeping...was awful! Even though the bed looked beautiful, it was very hard, and not comfortable to sleep on. We woke up every 15 minutes. My Dad seemed to think it was great though, so if you like a hard bed, this place will probably be a fave. We didn't eat breakfast the next morning, but grabbed some fresh fruit that they kept out, and made a cup of coffee. It was great, and I was thankful for the nice setup before heading out to the Aquarium (only two blocks away!). I would recommend this place to anyone because it was so nice. P.S. The Aquarium has a new salt water tank in building two and it is awesome! Thank you to the nice staff at the Hampton!

Room Tip: Ask for a view of the courtyard/pool and city!
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kaseythekat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patty_martinez, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review, January 15, 2013
Thank you for choosing the Hampton Inn & Suites - Downtown Chattanooga! We are so sorry to learn your sleep and bathroom experience was dissatisfactory. Our goal is to ensure our guests are completely satisfied and it seems as though we missed the mark. We strive to please all guests and provide the best customer service in town. Please reach out to me at patty.martinez@hilton.com so we can discuss your stay and how we can make it right for you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chattanooga / Downtown

Property: Hampton Inn & Suites Chattanooga / Downtown
Address: 400 Chestnut St, Chattanooga, TN 37402-4903
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chattanooga
#3 Romantic Hotel in Chattanooga
#4 Family Hotel in Chattanooga
#4 Green Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Chattanooga / Downtown 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
We are located in the heart of downtown Chattanooga! Within a few blocks of the hotel you will find the Tennessee Aquarium, Creative Discovery Museum, IMAX, and over 30-restaurants! Whether visiting Chattanooga for business or pleasure, in a single room or suite, you'll enjoy all of the extras our hotel has to offer. They're part of what makes staying at a Hampton Inn and Suites a very special value. As a proud member of the Hilton family of hotels, you can earn Hilton HHonors® hotel points and airline miles for your stay. Hampton Inn and Suites guests also enjoy a variety of free services including our On the House® hot breakfast with delicious offerings, On the Run Breakfast Bags™ (Monday-Friday), high-speed Internet access in all rooms, wireless Internet access in the lobby and meeting rooms, 24 hour coffee in the lobby, local calls, and an in-room movie channel. Our friendly service and free amenities are all backed by our 100% Hampton Guarantee™. If you're not 100% satisfied, we don't expect you to pay. That's our promise and your guarantee. That's 100% Hampton.™ ... more   less 
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Also Known As:
Hampton Inn And Suites Chattanooga / Downtown
Hampton Inn & Suites Chattanooga / Downtown Hotel Chattanooga

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