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“New property. Worth staying here for the $$$.”

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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Ranked #6 of 97 Hotels in Chattanooga
Certificate of Excellence
Atlanta, Georgia
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“New property. Worth staying here for the $$$.”
Reviewed July 22, 2013 via mobile

We just stayed the weekend and this is a relatively brand new property. It shares the same parking lot with a Hampton Inn. Personally I'm a Marriott member so I stayed here but if you want the same room but a really cool pool then stay there. Couple areas that they can improve upon though at the Fairfield is at the front desk. This was my first trip to this property and I was unimpressed with the lack of personality during check in. Room was good, breakfast was good but the hot food wasn't available for some reason. Standard offering for food but the physical layout that its served in is tight. Not much they can do about that now. The pool is indoors which I really don't like so if that's important stay at the Hampton next door otherwise this a good choice for the price. Not too far from downtown Chattanooga but close to Ruby Falls/Rock City.

Stayed July 2013, traveled with family
Helpful?
Thank GATravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 26, 2013
Thank you for your feedback. We are proud to ranked in the top 5% in 2012 for guest satisfaction in the entire Marriott Fairfield Inn brand. We aim to be a great value by offering free hot breakfast, complimentary parking and complimentary high speed internet. We are pleased to hear you enjoyed your stay.
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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  • German first
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English first
Jacksonville, Florida
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 20, 2013 via mobile

For your money this hotel is the best in the city! You will not regret it! Staff at check in, kitchen staff, the daily breakfast, even the maid staff are all incredible! Jim at checkin is really cool. The rooms are amazing. The beds are great. Super comfy! We left the baymont inn for this place and so glad we did!! Baymont is a dump and this place is the castle on a hill!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Stevojax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2013

This hotel was clean and a great place to stay for our family. We had planned to stay one night but after meeting the staff and seeing this room we decided to add on an extra night! The front desk clerk, Jim Hughes, was extremely helpful, friendly and polite! Audrey Bryant, who is in charge of the breakfast, was so polite and helpful. She truly has a servants heart and cares about keeping the breakfast area clean, full, and is cheerful while doing her job! We would definitely stay here again, in fact we would plan our trip around stopping here again! Not to mention the view of Lookout Mountain is beautiful!

Room Tip: We stayed in a double queen room. We did not notice any significant noise anywhere in the hotel!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 26, 2013
Thank you for your feedback. We strive for 100% customer satisfaction and are proud to be a 2013 certificate of excellence award winner for guest satisfaction in the top ten percent of TripAdvisor. We are pleased you enjoyed your stay and hope to welcome you back.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 13, 2013 via mobile

Stopped at 245am and Jim was the MOST helpful clerk we have ever encountered! Got us a lovely room with beautiful view, gave us trail mix while the computer was updating and we had to wait, even made fresh coffee. Room was spotless. bed sooooo comfy, breakfast was superb . Would DEfINITELY stay again!!!!!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank angmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 15, 2013
Thank you for staying with us. It is very pleasing to hear your feedback. We hope to welcome you back on a return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 10, 2013 via mobile

Stopped off after a long day of driving and was able to book a room for one night on the fly. Hotel was right off the interstate, very nice and clean. Close to eating places and Walmart. Heated pool was awesome after being in the car all day. A hot tub would have been a welcome site, but not a deal breaker. View from patio in back of the pool was nice and the patio appeared to be a good area to sit and relax. Breakfast was good for the kids, as it was a typical hotel breakfast with bread items, fruit, cereal, make your own waffles, etc. Room had a microwave and mini fridge, which was nice. The room was a tad on the small side, but the beds were comfortable and the bathroom was a good size, so it served our purpose well. Upgraded shower head and plenty of hot water was a nice way to wake up. Staff was super friendly and helpful. Checkout was a breeze. I've saved this one to my favorites and would definitely stay again if we were in the area.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank familyvaca4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 12, 2013
Thank you for your taking the time to provide feedback on your recent stay. It is always great to hear that you enjoyed your stay. Thank you for your business.
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ohio
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 7, 2013

The service was excellent. The rooms were clean. The price was cheap. It was a great value. It was very convenient for access to the interstate as well as activities at Lookout Mountain. It was a little bit of a drive from downtown but not too bad. Great experience.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svleah06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 9, 2013
Thank you for taking the time to post a review of your experience at the Fairfield Inn and Suites Chattanooga Lookout Mountain. We strive for 100% guest satisfaction and ranked in the top ten percent of all business on Trip Advisor last year. We hope to welcome you back on a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bon Aqua
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2013

Stayed here with a group of five, the youngest being six for a weekend trip to Chattanooga. Check was simple. The room was a great size with a sitting area that allowed our group to spread out. The two youngest--6 and 8--made great use of the indoor heated pool. Breakfast was better than your typical fair and allowed us to save a little money, too. The bed was lovely and fresh. Did think the shower curtain was grungy and housekeeping took care of it right away.

The staff is very friendly. While reading the Sunday newspaper in the great room, I was asked four time if I needed anything, even brought a soft drink. The front desk called shortly after check-in to verify everything was to our liking. Additionally, checkout was breeze. Having a noon checkout time was very convenient for our family.

This hotel is located off of Exit 174 and for anyone familiar with the area knows, this is the exit to be. You are within a short drive to everywhere--Downtown Chattanooga, Lookout and Raccoon Mountains, Rock City, etc..

You have the great views of Lookout Mountain from the parking lot. And for those you want familiarity with eateries, you can find Cracker Barrel, Logan's, Sonic, Wendy's and even a Wal-Mart a stones throw from the hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spinstersis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review, July 9, 2013
Thank you for taking the time out of your day to post a review of your experience at the Fairfield Inn and Suites Chattanooga Lookout Mountain. We truly value your feedback and your business. We strive for 100% guest satisfaction and ranked in the top ten percent of all business on Trip Advisor last year. We hope to welcome you back on a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

Property: Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Address: 40 Starview Ln, Chattanooga, TN 37419-1923
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#16 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Chattanooga i-24/Lookout Mountain
Fairfield Inn & Suites Chattanooga i-24/Lookout Mountain Hotel Chattanooga

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