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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
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Reviews (577)
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350
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7
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All reviewslookout mountainfront deskroom was cleanruby fallswould stay here againwafflesfree breakfastnice breakfastbreakfast staffthe breakfast areasofa bedroad noisei highly recommend this hotelgreat place to staythe general managershower curtainstayed two nights
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436 - 441 of 577 reviews
Reviewed October 21, 2012

We chose this hotel so we would be close to Lookout Mountain/Incline Railway, and the National Park Battlefield. The hotel sits high on a hill and based on other T.A. reviews, we asked for a quiet room. The room was on a higher floor and quiet. The staff was excellent, especially the people who made breakfast in the morning....very personnable and prompt. We did drive into Chatanooga for dinner and had a great time at Big River Brewery. We don't usually have trouble with directions, but even the GPS seemed confused about the best way to get back to the hotel. This is a typical Fairfield and perfect for our one night/one day stay. The Visitor Center at the National Military Park (Chickamauga & Chattanooga) was beautiful and Park Rangers were excellent. Worth a visit!

Room Tip: Ask for a quiet room, with a view.
  • Stayed: October 2012, traveled as a couple
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Thank JLSCoralSprings_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Very modern looking hotel and the front desk staff was very helpful. Our stay was very comfortable. We stayed here on our way back from Disney. Didn't get to see any of the local attractions but we want to go back. The room was a King studio with a sofabed. Great for us because we have a teenage son. The living room area was divided by a half wall and he had his own TV and Ipod docking station. There was a refrigerator, microwave and small wet bar area. The bed was very comfortable and there was a second TV in that area. We stayed on the 3rd floor at the front of the hotel and had a nice view of the mountains in the morning. The breakfast staff was great 3 people stocking it because there were several teams there overnight. Breakfast was good nice variety. Want to go back and do Ruby Falls, Incline railway and the aquarium. Would stay here again.

Room Tip: Ask for a room with a view of Lookout mountain. Rooms were very quiet.
  • Stayed: October 2012, traveled with family
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Thank horsecountry250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

We chose this hotel for its convenient location to Look Out Mountain which incidentally is superb especially if you take in all three attractions Ruby Falls, Rock City and the Inclined Raiway. However on reflection we should have chosen a downtown hotel as the town is very quiet and all the restaurants are located there.

The hotel itself is located on top of a hill above a very busy main highway and traffic noise can be heard in the rooms although not too loud. The hotel is modern, very clean and very friendly. The rooms were spacious and well equipped. The desk staff were very helpful in arranging a taxi to take us downtown to the Boat House Restaurant which is a great hotel on the side of the river. The taxi however was a broken down vehicle and the driver had 2 small children asleep in the back which meant we could not fasten all of our seat belts despite travelling along a major highway. The children were still with him on the return journey at 10:00pm although he did come in a bigger vehicle.

On checking out of the hotel we were unable to access our safety deposit box and after 45 mins when we did access the box we were horrified to find that it was empty. After further delay we eventually discovered our belongings in another box, which was opened by the same key !!!!. The receptionist had apparently switched boxes as our first box had a faulty lock but failed to tell us and was not on duty when we checked out.

The manager offered to compensate us for our trauma and 90 min delay by awarding us Marriott Points which seemed reasonable however these points were not forthcoming until we returned to the UK and badgered the Marriott Rewards people with a large number of e-mails.

A poor end to what was otherwise a nice stay. If you are not American visit Logans across the road for a really unusual peanut experience .

Room Tip: Choose a room atn the swimming pool end of the hotel, farthest from the road
  • Stayed: September 2012, traveled as a couple
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Thank norman28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

There were wrecks on I-24 and it was said to be a 2 hour wait to get anywhere, so we stopped and stayed at this Fairfield on the hill.

The front desk ladies were fabulous! They were so friendly. The man...possibly the day manager, was very helpful too. He told us about a trip we should take on our motorcycles and even showed us a short video. Talk about making us feel at home...these folks did!

The hotel lobby was very modern, yet warm. The rooms though made me uncomfortable simply because of the design of them. They walls were such a bright white I felt as if I was in an operating room. The interiod design of the rooms is ridiculously WHITE. Thank goodness I sleep with my eyes closed.

We both LOVED the shower heads and there were plenty of pillows!

I would stay at this hotel again, but only because the people were so wonderful. I hope Fairfield rethinks the paint color of those rooms. Bedrooms should be calming and soothing, not shocking and jaring.

Room Tip: Try to get a room on the 3rd floor or higher so you can see over the portico to see the mountain.
  • Stayed: October 2012, traveled as a couple
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Thank Saszzzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

at the Fairfield Inn. Found this hotel to be clean and staff very friendly and helpful.
Our room was clean, bed bug free, bed was very comfortable, and the room also had a refrigerator, microwave and a 1 cup coffee pot. A nice breakfast to start your day (cereals, eggs, sausage, waffles, etc.). The location is perfect for visiting Ruby Falls, Incline Railway, etc. on this part of town. Several chain restaurants nearby. If you have time, stay downtown at least one night to enjoy the attractions, restaurants, and nice walking area.

  • Stayed: September 2012, traveled with family
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Thank b1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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