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“Great hotel near a massive suburban shopping complex”

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Residence Inn Chattanooga Near Hamilton Place
Ranked #14 of 96 Hotels in Chattanooga
Certificate of Excellence
Reviewed December 30, 2011

We got the Aquarium package (no discount over purchasing tickets on-site or online, but convenient to get the vouchers ahead of time), but mistakenly thought we were staying closer to the Aquarium. Silly us! This hotel is located about 20 minutes via Interstate from the Aquarium. There is a Residence Inn (no connection to this hotel) one block from the Aquarium.

This hotel is clean, great staff, and excellent pool/spa. The weird thing about our room was that the interior design is bizarre. There was a furniture corner exposed right next to the couch, making it possible to hit yourself really hard if you aren't paying close attention. Also, the bathroom door and commode are configured in such a way that you almost always hit yourself with the bathroom door when you enter and exit (maddening)!

This hotel is PET-FRIENDLY. We saw several pets!

PROS: Clean, clean, clean. Free parking. WIFI is quick for a hotel.

CONS: Street entrance to this hotel is NOT marked well. Call the Front Desk to get specific directions. Also, be careful moving through your room, especially if you have small children to ensure no one will bump into edges of furniture or doors.

  • Stayed: December 2011, traveled with family
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6  Thank DoubleDoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 - 461 of 530 reviews

Reviewed December 5, 2011

Very nice hotel overall and a good staff but this is not a non smoking hotel. They had several areas where people were smoking including the very nice outdoor patio area. Every night we were there people (mostly men) were smoking and drinking on the outdoor patio. This made it impossible for others to enjoy the area which included a BBQ grill and fire pit. There were also areas by the doors where people smoked. A posted non smoking property should be non smoking.

The positives were the beds, staff, location, laundry and bathroom.

The negatives were the room size, meals (not up to Embassy Suite's standards), up scale feel was missing because of the drunk men every night in the common areas, poor kitchen, internet, wifi and high cost.

Overall, I felt this hotel was trying to be upscale with price and some special amenities but then fell short with the basics. If you are going to charge that much for a room then you need to include the wifi, up the food quality, fix the exercise room, limit the smoking and public drinking (our teenage daughter was approached several times by grown men) and give out a full set of bath towels. It is the little things that will set you apart in the end.

  • Stayed: November 2011, traveled with family
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5  Thank binks22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wkcleveland, General Manager at Residence Inn Chattanooga Near Hamilton Place, responded to this reviewResponded December 15, 2011

After reading this review, I am gratified that you could say, "Very nice hotel overall and a good staff". I have reviewed this review with our staff so that we can be more sensitive to the concerns noted. Thank you for your remarks.

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Reviewed November 27, 2011

This is our third trip to this hotel and we just love it every time. Great staff! Great location! Always clean, always comfortable. This is our number one choice in Chattanooga always.

  • Stayed: November 2011, traveled with family
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1  Thank welovetotravelslways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

My wife and I recently visited Chattanooga, and enjoyed out stay at the Residence Inn. Normally, we try not to stay at hotels with kitchenettes, but our stay here was wonderful. The room was very clean, the bed comfortable. Breakfast was included in the morning, and they were hot with a nice variety of cereals, grains and fruit. The staff was very friendly, and went out of their way to help us with directions and attractions. The hotel was close to everything, and having such a great room made out stay that much more enjoyable.

  • Stayed: October 2011, traveled as a couple
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1  Thank TheWanderers86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

We family of 5 people 2 adults, a teenager son and two daughter 8 and 5 years old
checked in here on the 12 th of October nice persons in the recepstion told us all about the hotel and that they had free food(snack ) and drinks from Mon-Wens and we where welcome to join into that which we did , and got to talk with some nice people working there , nice food and some desserts aswell some strawberry cheesecake I think it was so this evening we didn´t have to go out for dinner, they have a big indoors swimming pool and a hottub which we all enjoyed very much in the two days we where there , they had a outside garden where there was a fireplace and got to learn to know some people working in the area , but living on hotel when they where there.
The room or rooms I should say was kitchen with all in it and a sofarollerbed and another room with two double bed suited us good since the teeanger got his own space in the extra kitchen/living room area , we used the time there to see Rock City and Inceliner and did some shopping at the mall in the area , also ate at Applebees the next day for dinner
Its a great hotel with friendly people and it was laided back in a quiter area

Room Tip: We had a high floored room , but I just have that when I get to any hotel its in my profil for my Ma...
  • Stayed: October 2011, traveled with family
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1  Thank mutter38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2011

Room was clean and well appointed and was very nice. Reception was welcoming but have to say that we avoided breakfast as looked quite poor in comparison to the other places we stayed which offered an excellent free breakfast choice. But overall good.

  • Stayed: October 2011
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Thank Savannahgirl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wkcleveland, General Manager at Residence Inn Chattanooga Near Hamilton Place, responded to this reviewResponded October 31, 2011

Thank you for reviewing our hotel. I am glad you liked so many things about us. Naturally, I am interested in your feedback on breakfast. If you are willing to share more details, Please contact me at the hotel or by email at kcleveland@3hgrouphotels.com .

Once again thanks for your survey.

Sincerely,

Ken Cleveland
General Manager

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Reviewed September 19, 2011

Really a excellent place to visit and stay. A big group from Atlanta held our annually couples retreat there and the the conference room was set up to handle group very well. The banquet room and food was very good. The room looked like new we could small the new shower curtain when we enter the room. All the appliants appeared to be unused and very new. It is a very good place to get away for couples.

Room Tip: Get the room with a fireplace if you travel in the colder month.
  • Stayed: September 2011, traveled as a couple
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1  Thank 2travel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chattanooga Near Hamilton Place

Address: 2340 Center St, Chattanooga, TN 37421-1766
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Chattanooga
#5 Family Hotel in Chattanooga
#10 Romantic Hotel in Chattanooga
Price Range: $135 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chattanooga Near Hamilton Place 3*
Number of rooms: 109
Official Description (provided by the hotel):
Make yourself at home at the Residence Inn Chattanooga Near Hamilton Place. We offer everything that busy travelers need for a productive extended stay here in Chattanooga, TN. Our two-bedroom suites feature fully-equipped kitchens; keep your refrigerator stocked during your stay, courtesy of our time-saving grocery shopping service. Complimentary Internet access throughout the hotel allows you to stay connected at all times, and a flat-screen TV and comfortable bedding in your suite will help you relax after a busy day. Start your morning with our delicious free breakfast, or enjoy a workout in our fitness center. We also offer an indoor pool and a putting green. For your business needs, our hotel is located next door to a modern conference center that can accommodate groups of up to 150. And don't forget to stop by the evening Manager's Reception Monday, Tuesday, and Wednesday. Whether you're here for a short trip or an extended stay, the Residence Inn Chattanooga Near Hamilton Place welcomes your visit. ... more   less 
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Also Known As:
Residence Inn Chattanooga Near Hamilton Place Hotel Chattanooga

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