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“Clean and Great Service!”

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Country Inn & Suites By Carlson, Chattanooga I-24 West
Ranked #19 of 97 Hotels in Chattanooga
Certificate of Excellence
Centreville, AL
1 review
“Clean and Great Service!”
Reviewed November 19, 2013

We stayed recently on our way home from the mountains. The night staff was so nice - provided a menu for Chinese take-out and let us park our camper in the parking lot. We were tired and it was nice to find a friendly face. The rate was reasonable and the room was wonderful. We will definitely stay again!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tami P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, November 22, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed enjoyed your stay. We look forward to your next stay.

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740 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Madison, Alabama
Level 6 Contributor
708 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 404 helpful votes
Reviewed November 10, 2013

We checked in Friday and out Sunday during our Veterans Day weekend visiting with family this November. We have some experience with this chain having gotten a good deal from them in the past. We travel with dogs so pet friendly accommodations are a must, unfortunately the price is an extra $25 per pet. Only pet issues we had during our stay were the lazy pet owners who didn't clean up after their pets in the dog walk, soooo gross. The hotel is backed by a cut cliff and is located off a side road by a Cracker Barrell, just one reason we picked. It's not brand new but it looks okay and appears to be free from crime. It's in the middle price range, not cheap but not super expensive. The indoor pool is heated and we spent time there until it closed at midnight each night. The Breakfast Buffet opens at 0700 and has the usual hot and cold hotel fare, not great but not bad. We had a few problems during our stay, both of which were not the fault of the hotel (I think) but dampened our visit. The first was the plague of lady bugs which migrated. Our room had dozens of them inside the window prompting us to move to another room which only had 5 ladybugs. As we were moving we heard screams and ended up spending a considerable amount of time assisting getting help (fire/paramedic/police) and giving CPR. This was not the vacation we were hoping for and the price was a bit more than we hoped for. The place wasn't terrible, but I expected a lot nicer for the price. If you are in the area and don't have enough money for super nice but don't want to stay in the slums either.....this is the place for you.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kkibby43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, November 14, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 5, 2013 via mobile

Very friendly staff and the rooms were perfectly suited to our family of 5. Location is great with plenty of restaurants to pick from within easy walking distance. There is also a Walmart just around the corner for those pesky items we always seem to forget at home.

Stayed October 2013, traveled with family
Helpful?
Thank luvlikecrzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, November 14, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Lenox, Illinois
Level 6 Contributor
206 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 2, 2013

We always aim for Chattanooga as our half-way point to Florida. Country Inn is our choice of hotel, because it is consistently clean and affordable. My husband insists on the two-room suite so he can watch tv without disturbing my sleep. The complimentary breakfast is decent. The pillows are plump and plentiful. They have a point program so I could knock off $30 from the senior rate. (I believe hotels up their prices along this route because they know it's the season for snowbirds to flock to Florida). Ask for a discount.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, November 14, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you that you had a great nights sleep. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dothan, Alabama
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 22, 2013

My family (parents and 2 kids) stayed in a double queen suite (only double queen available that night). The extra space in the suite was very nice and not much more expensive. My kids loved the cookies and hot chocolate available in the lobby. The staff were friendly, nice and helpful. The entire hotel (including the room) was clean, neat and very comfortable. I will seek out this chain for future stays. This location was close to restaurants and local attractions. I can't think of any negatives. Highly recommended!!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joelyn j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, October 23, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything about our hotel. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, Missouri
Level 6 Contributor
112 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 17, 2013

We stayed here one night and the accommodations were very cozy and pleasant. The front desk clerk, Heather, was very nice and when our toilet clogged, she was very apologetic and switched us to a bigger room. The rooms are nice and spacious and very clean. We enjoyed the breakfast area and the selections offered. We didn't use the fitness facility, but the pool could use some updating. The steps into the water looked like they needed to be re-painted and concrete was chipping away, so hopefully that would be fixed soon. The location of the hotel is great with many food choices nearby. I would stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amd78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, September 23, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. Heather was excited to know that you mentioned her by name. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia, United States
Level 5 Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 13, 2013

We were traveling from Cincinnati back to Savannah Georgia. Chattanooga is the half way mark for us. Our one night stay at the Country Inn and Suites was awesome. The room was very big and cozy. The bathroom was clean and had all the needs you could ask for. The bed was very confortable and we were well rested for the trip back home the next day. The staff was very helpful and friendly. We will stay there again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TameikaMurray, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review, September 23, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Chattanooga I-24 West

Property: Country Inn & Suites By Carlson, Chattanooga I-24 West
Address: 3725 Modern Industries Pkwy, Chattanooga, TN 37419-2383
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Chattanooga
#22 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga I-24 West 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Easy access off I-24 just minutes from downtown Chattanooga and area attractions of Lookout Mountain. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn

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