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All reviews city cafe diner attached room was clean free shuttle open hours stay there again downtown area room key convenient location front desk staff staff was friendly aquarium attractions rates microwave
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Reviewed September 22, 2018 via mobile

We made reservations on booking.com about 5 minutes before we got to the hotel. Our reservations were not found in the system, so after 15 min waiting in the lobby the manager kindly offered us a room with the expectation we would come back to properly pay and check in when the reservation came through. The staff member at the front desk (Daniel) qas very friendly and helpful. The room was decently clean and had all amenities promised. The location of the hotel is within walking distance of most attractions in the downtown area. Our only negative would be we searched 3 different places for ice and each of the machines were not working. The diner below the hotel has awesome deserts and open 24/7.

Stayed: September 2018, traveled as a couple
Thank burkhardt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragnesh P, Owner at Days Inn by Wyndham Chattanooga-Rivergate, responded to this reviewResponded September 24, 2018

Our team here at Days Inn appreciates your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take your comments for further encouragement within our team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards Lillie

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Reviewed August 22, 2018

Check-in was delayed by one hour; no complimentary breakfast - however, diner on property is excellent, and with a room key you are given 10% discount; parking is tight and lot is not well lit. Room was clean, recently remodeled. Staff was polite and professional.

  • Stayed: August 2018, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank officepro2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragnesh P, Owner at Days Inn by Wyndham Chattanooga-Rivergate, responded to this reviewResponded August 23, 2018

Thank you for your positive comments about my staff and I am pleased that you had a good stay overall. However, I regret the inconveniences that you experienced during your stay regarding check in and I will try my best to rectify the issues listed. Thank you and we look forward to seeing you again soon. Respectfully, Lillie

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Reviewed August 14, 2018 via mobile

We will never stay at this hotel again!! Our room smelled like urine...needless to say we stayed one of our four nights stay and went to a better hotel. It’s runned down, trashy hotel. DO NOT STAY HERE!!!

Stayed: August 2018, traveled as a couple
Thank shippersexpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragnesh P, Owner at Days Inn by Wyndham Chattanooga-Rivergate, responded to this reviewResponded August 15, 2018

We appreciate you taking the time to provide us with such detailed feedback about your stay. I regret to hear that several things throughout your stay did not meet your expectations and your complaints are ones that I have not come across before. However, I will endeavor to discover which room had such an odor and rectify the issue immediately. Please rest assure that the appropriate measures will be taken. Again, thank you for your time. Lillie

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Reviewed July 30, 2018 via mobile

The room was dirty and had clearly been poorly repaired. Front desk staff were inconsiderate and unapologetic. Not worth the price to stay here - this is a hotel that should rent for 40/night, but they overcharge because of their location.

Stayed: July 2018, traveled as a couple
Thank Sparrow124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragnesh P, Owner at Days Inn by Wyndham Chattanooga-Rivergate, responded to this reviewResponded July 31, 2018

Your feedback is very important to us, and I regret to hear that your visit was so disappointing and the hotel not up to par. However, I can honestly express surprise over the lack of consideration and unapologetic behavior of my front desk team. We as a team strive to provide a pleasant experience. Please note that your concerns have been passed on to management. Again, I regret any and all inconveniences that you and yours experienced. Regards, Lillie

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Reviewed July 27, 2018

Stayed at this hotel for one night thank goodness! Not clean, small and lots of dampness in room. Everything was wet including the toilet!!! The condensation in this room was terrible and I know that if there is dampness there will be MOLD! No continental breakfast! Will not stay here again!

  • Stayed: July 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank I8757ROmaryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pragnesh P, Owner at Days Inn by Wyndham Chattanooga-Rivergate, responded to this reviewResponded July 30, 2018

Thank you for your candid feedback. I regret to hear that you weren't satisfied with your stay. Bringing these issues to my attention provides me the opportunity to ensure situations such as these will not occur in the future.

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