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Days Inn Chattanooga-Rivergate
Ranked #27 of 96 Hotels in Chattanooga
Reviewed February 11, 2014

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Stephen L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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630 - 636 of 1,049 reviews

Reviewed January 30, 2014

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Shannon L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DaysInnRivergateGSM, Guest Relations Manager at Days Inn Chattanooga-Rivergate, responded to this reviewResponded February 10, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 29, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Rhonda R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 23, 2014

My only issue with this property was with the clerk at check
in. He checked us in and gave us a room key. He told us that there was an elevator to the second floor. He did not mention that when we got off the elevator our room number would not be listed. After some hunting, we discovered that we needed to cross over a walkway to another building. There were no signs for these rooms and it was dark when we arrived.

The room was neat and clean as was the bathroom.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Bayside_NYMom313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnRivergateGSM, Guest Relations Manager at Days Inn Chattanooga-Rivergate, responded to this reviewResponded January 28, 2014

Hello Bayside_NYMom,

I wanted to apologise for your experience at check in. That is not standard and does not reflect what we wish to provide which is first class service. Our desk agents are there to provide you with everything necessary for a comfortable stay including knowing where your room is! I thank you for your review as it will be used in training to assure that this will never happen again.

Other than that we are pleased to read that you enjoyed your stay and were happy with your room. We know you have a choice in hotels, and are grateful for you choosing ours. We do hope that you'll choose to stay with us on your next visit to Chattanooga.

Natalie Del Monaco - Guest Services Manager, DIR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank S C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 21, 2014

I was recommended this hotel by the visitors centre as I have stayed in many days inn I decided to stay here the pathways to the rooms are very tatty and worn and the pool was closed but on entering the room my views changed the room was ok the internet was fast and the staff good

  • Stayed: January 2014, traveled solo
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Thank Eddie020173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnRivergateGSM, Guest Relations Manager at Days Inn Chattanooga-Rivergate, responded to this reviewResponded January 28, 2014

Hello Traveler,

Thank you for your review. We apologise for the appearance of the walkways. Plans are underway to complete updates at the first sign of some sun! Currently we are updating carpet after just completed the install of 70+ new mattresses. Our pool is always seasonal as it is outdoors but we hope that the room and staff made up for any and all of your disappointments. We do go out of our way to provide an excellent guest experience.

Chattanooga is a wonderful place to visit and we are centrally located to all of what our city has to offer. We know that you have a choice in hotels and are delighted that you chose ours. We look forward to welcoming you the next time you visit.

Natalie Del Monaco - Guest Services Manager - DIR

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Reviewed January 21, 2014

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Sheila R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DaysInnRivergateGSM, Guest Relations Manager at Days Inn Chattanooga-Rivergate, responded to this reviewResponded January 28, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn Chattanooga-Rivergate

Address: 901 Carter St, I-24 and US 27 North, Chattanooga, TN 37402-5012
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Chattanooga
Price Range: $89 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Chattanooga-Rivergate 2*
Number of rooms: 140
Official Description (provided by the hotel):
Ideally located in historic downtown Chattanooga, the Days Inn Rivergate specializes in family leisure, convention groups and motor coach tours. Ride the free downtown electric shuttle to the Tennessee Aquarium, 3D IMAX Theater and many more attractions. Located adjacent to the Chattanooga Convention Center. Enjoy the City Cafe Diner 24 hours a day or lounge located on site. ... more   less 
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Also Known As:
Days Inn Rivergate Hotel Chattanooga
Days Inn Chattanooga
Chattanooga Days Inn

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