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“Never again”

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La Quinta Inn Chattanooga / Hamilton Place
Ranked #46 of 97 Hotels in Chattanooga
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Never again”
Reviewed June 15, 2014

The room was clean upon arrival but that was it. We never had towels replenished. Had to keep asking for them. One day our room wasn't even cleaned. Called and the staff had already left for the day. When the room was "freshened up" they only made beds. The sinks were never wiped out, toilet paper wasn't replenished and no vacuuming. The sink wouldn't drain. Never had towels at the pool. Steven Webb an employee was extremely rude to the adults that were quietly sitting by the pool. He was out of line. I won't even go into that. Most of the staff was rude and didn't seem to want to help at all. A roach was found in one of our rooms as well. Would not stay there again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindsayMoussette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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683 reviews from our community

Traveler rating
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    85
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
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  • Any
English first
Lake Norman, NC
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 11, 2014

We booked this hotel because we have a small dog and were pleased to learn that this location was pet friendly. The hotel was filled with folks walking their dogs. The location is just off the interstate and our room was clean and well maintained. We arrived on Sunday for a two night stay but by 11:30 on Monday my wife had a medical issue and we had to return home. The person at the desk was very compassionate and kind and did not charge us for the second night. I most definitely would go to this hotel again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank opaljack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2014

We made a reservation for a King Suite, explicitly asking for a roll away for a 3rd child. The rollaway was not available upon arrival. The sofa fold out did not have linens. There were no pool towels available, even upon asking. There was no lotion or conditioner in the room. The tub was broken. The 'heat' lamp in the bathroom had been replaced with a flood lamp. There were no forks available for breakfast. I will not stay at this property again, and am very disappointed with the service attitude we encountered and the maintenance of the property. I have always enjoyed previous stays at LaQuinta properties, I did not enjoy this one and will never return to that property. If this is the new standard of LaQuinta, I'll be hard pressed to return to any LaQuinta property.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Quinn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chattanooga hotels

Cape Coral, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 8, 2014

Overall the hotel was bright and cheerful and outwardly clean. The carpeting inside the room was another matter. It was torn and frayed at the door and it was full of stains. I know La Quinta is pet friendly; but come on, a cheap rug cleaner would and shoud be used once in awhile.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Irrayd8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014

You can get a good nite sleep, bed was great. Phone did not work and TV would go out sometimes and air cond. did not cool properly. This was room 113. Hotel was tucked behind other hotel. Good eating places around LaQuinta. Staff did not respond to broken or turned of phone, room was clean.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 6, 2014 via mobile

We stayed here two nights. The Outside of the hotel looked a little old, but the rooms were renovated nicely. To me the rooms felt very home like. There was a complete closet, comfortable beds, and it was clean. It was probably the cleanest room I have stayed in, within two weeks of being in Tennessee. However, the is no amenities what so ever! Here the list or stuff they DO NOT HAVE: No elevator, hot tub, pool, computer, printer, and no laundry facilities. They don't even have a massaging shower head (sounds ridiculous, but most all hotels have them). I had to got to the hotel next door to print boarding passes. We didnt eat breakfast here. It is a very basic hotel, but it's worth staying there due to the cleanliness of the rooms.

Stayed June 2014, traveled with family
Helpful?
1 Thank Al M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lutz, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 5, 2014

Everytime we go north, we stay at the same LaQuinta. Always have great service... The rooms are very clean and the employee's are very courteous. The breakfast is great and fresh. Parking is never a problem. They are pet friendly also.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
3 Thank Ron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Chattanooga / Hamilton Place

Property: La Quinta Inn Chattanooga / Hamilton Place
Address: 7017 Shallowford Rd, Chattanooga, TN 37421-6726
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Chattanooga / Hamilton Place 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
La Quinta Inn Chattanooga Hotel Chattanooga
La Quinta Chattanooga
Chattanooga La Quinta

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