We stayed here at the end of July for a quick trip to Chatt. w/ the kids. Aquarium, children's museum & I-Max were all fun. Wish I could say the same about this hotel. It needed some TLC & a major cleaning!
The room was NOT cleaned very well ~ soap scum on shelves & ledges in tub, hair in tub & on vanity. Room needed to be vacuumed. The door to the room had a thick layer of filth on it and the walkways & stairwells were dirty & littered w/ trash.
I seriously considered calling the Health dept. on the swimming pool. The water level was ridiculously low. One ladder was extremely wobbly & missing the top step completely. Tiles were coming off from around the sides. One of our toys went into the strainer. We opened the top & found other toys, swim noodle pieces & a HUGE glob of hair! While at the pool we met another couple staying in a "suite" w/ their 3 kids & they had the same complaints about their room. They also found a piece of cake smashed in the sheets of the fold-out couch.
We got through our stay at the hotel. Twice we went to the front desk to say something about the situation & found no one there. Once home I was reviewing our credit card statement on line & found that they charged me 2x for the hotel room. I called the hotel directly. The lady I spoke to was very apologetic & nice. I also told her about our stay & the dirty condition of the room & overall hotel. She once again apologized & refunded the incorrect charge & the correct charge for our stay. She also agreed that the hotel was in need of a facelift & that it was going to get one by year's end. I sure hope so.
In conclusion, the rate was cheap & even better as free. BUT.... we were very disappointed with our stay.
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- Also Known As:
- La Quinta Inn Chattanooga Hotel Chattanooga
- La Quinta Chattanooga
- Chattanooga La Quinta