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Reviews (348)
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All reviewsone way streetroom was cleanlookout mountaindowntown areasausage pattiesyogurtruby fallsother hotelsgreat place to stayfree breakfastfront desk staffbooked this hotelup to dateoff the highwaytennessee aquariumoutdoor poolstaff was very friendly and helpful
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Reviewed March 16, 2009

We just got back from the Hampton Inn/Lookout Mtn. and had a very pleasant stay. Like the other reviewers said, this hotel is not in the best part of town, but we didn't have a security guard nor did we notice any "crack heads or homeless". The hotel is very convenient to downtown - only about 5-10 min. from the riverfront and the aquarium - and it's half the price of the downtown hotels. Also convenient to Lookout Mtn attractions.

The staff was extremely pleasant to deal with. No problems with checking in. Our room was in great shape. We had one of the 2 queen bed room with the sofabed. Very clean and comfortable. Our room was located on one of the end wings close to the interstate & I wondered about road noise, but didn't find it to be a problem. With the a/c running and the insulated windows, you really couldn't hear much of the traffic outside.

The breakfast was o.k. Nothing spectacular, but dependable, just like the other Hampton Inns we have visited.

All in all, a very nice stay.

  • Stayed: March 2009, traveled with family
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1  Thank RockyToplivin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2009

1. Bad neighborhood. Not quite Harlem or Compton, but not safe to take family on a stroll nor for single female to go on a jog. Flashing neon "Adult Book Store" sign - need I say more?

2. Difficult to get to, due to one-way streets, especially if coming from the south / Lookout mountain. Print directions ahead of time.

3. That said, nice room and bedding with decent sized flat panel TV and feather pillows.

4. Thin walls & too noisy. Every time person from upstairs flushed water, we could hear it through the pipes.

5. Breakfast area can get very crowded, but quality of food is not bad for free breakfast.

  • Stayed: March 2009, traveled as a couple
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Thank Bhmlurker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2009

Stayed here recently for work. Not a horrible place but the area it is located in is a little off the beaten path. The rooms are average. Had to change out of my room the first night due to bed bugs and small spiders in the bed. Apparently they have recently changed exterminating companies. The workout rooms is very small and the equipment is incredibly dated. You can find better for the same price.

  • Stayed: March 2009, traveled on business
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1  Thank needtotakemoretrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2009

This is about what I expect from a Hampton Inn. Good variety on the television, but there was no desk in the room, other than one of those little lap desks to use while sitting in the bed.

They had an armed security guard. While I'm a gun guy myself, and typically carry a handgun with me on most trips, I haven't seen a Hampton Inn with armed security before.

It was a rough part of town, though, and the guard says that he typically has to run off "homeless and crackheads."

Stayed: February 2009, traveled on business
Thank thaJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2009

We chose this Hampton Inn as a different one that we had stayed in last year was not up to par. This property was very nice, very accommodating staff, comfortable bed and good breakfast. Wireless internet service was fine. All this at a reasonable rate. I have to agree with the other reviewers that the location could be better. It's downtown in an area where there are only a couple of other hotels, and that's all. No restaurants other than KFC within walking distance. Also, be sure to ask for a room away from traffic. Two wings of the hotel are really close to I-24, especially the end rooms.

  • Stayed: February 2009, traveled as a couple
    • Value
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Thank FarAndWide_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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