Our room was substandard at best. I think we just got a bad room. The hotel itself seemed ok. Our room didn't have a shower curtain - nothing on the pole at all (I am assuming that this is not standard). After requesting one several times, we never received one.
The lady at the front desk was very apologetic and enforced the 100 % guarantee policy to relieve our frustration. We did appreciate her apologies. I am sure most customers in the hotel were happy. We were very uncomfortable.
When we were leaving, the owner of the vehicle next to us was dealing with a break in. His driver side window was smashed in, and he was a victim of theft. The same lady at the front desk who took care of my concern was busily helping the man outside. She was very attentive.
I won't return. Not one of the better Homewood Suites.
- Official Description (provided by the hotel):
- The award-winning Homewood Suites by Hilton® Chattanooga-Hamilton Place hotel is a luxurious resource for visitors to Chattanooga, Tennessee, whether they are traveling for business, pleasure or an extended stay. Located approximately ten miles from downtown Chattanooga, guests won't find themselves short of entertainment. ... more less
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- Also Known As:
- Homewood Suites By Hilton Chattanooga/Hamilton Place Hotel Chattanooga
- Homewood Suites Chattanooga
- Hilton Chattanooga
- Homewood Chattanooga
- Chattanooga Homewood Suites
- Chattanooga Hilton